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Tony Serra Nissan Cullman

(1,932 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
New (256) 448-9472 (256) 448-9472
Used (256) 448-9474 (256) 448-9474
Service (256) 448-9482 (256) 448-9482

Reviews

(1,932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tony Serra Nissan Cullman from DealerRater.

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They got us in 1 hr before our appointment and got us

They got us in 1 hr before our appointment and got us ready fairly quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

It was great.

It was great. I was in and out same day after work and am extremely pleased with the used vehicle I got such a good deal on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeremy was friendly, attentive, and knowledgeable.

Jeremy was friendly, attentive, and knowledgeable. In fact, I had friendly conversations with several people including the sales manager and finance officer. My overall experience was very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Cullman Nissan dealership has always went above and

The Cullman Nissan dealership has always went above and beyond to take care of my car. Everyone is always so nice and makes sure everything is taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I drove in to see the Cars on the lot.

I drove in to see the Cars on the lot.,I was ready to trade for a newer auto. The people that worked there are really nice and I looked at a number of cars,and wound up trading cars.I got a good deal ,would recommend to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Didn't give any updates on vehicle Customer service is

Didn't give any updates on vehicle Customer service is not what it was 6 years ago

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We would like to have a better understanding about your experience. Please reach out to us at (256) 739-1771 at your earliest convenience and we will do our best to resolve this with you.

The young lady that helped me was most friendly and

The young lady that helped me was most friendly and helpful. I hope she stays and is my service advisor for future visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

When I bought the car it hadn't had a look over so I took

When I bought the car it hadn't had a look over so I took a rental and I was empty dead empty of gas so I put gas in it and got my car they did not close the hood there was so much wrong I don't know if I'm going to go back to Nissan but I probably will

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Tab.reynoldsdnc, thank you; we appreciate your feedback!

Everyone that I came in contact with had such positive

Everyone that I came in contact with had such positive energy. Organized and Efficient. Great Service and Hospitality

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service was fast and employees are easy to work

Excellent Service was fast and employees are easy to work with. Thank U 4 being here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!