INFINITI of Lafayette

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
69 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 26, 2019

    They will sale you a preowned vehicle knowing it has a paint defect. Infiniti has agreed to repaint the vehicle which I'm grateful for, however I now... have no transportation for two weeks. Infiniti of Lafayette nor Infiniti Corp will give me a loaner or rental.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2019

    I recommend Infiniti of Lafayette and Mr. Luay Alshehabi is the best salesman. My buying experience was quick and enjoyable. Everyone there was nice and... helpful including the Finance Manager.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2019

    I purchased a used car from Infinity of Lafayette and it was a good experience; great team of professionals who work well together. They really work with... you without the “pressure” I’ve experienced at other dealerships.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2019

    I recently purchased a used 2012 Acura TSX from Infiniti of Lafayette and couldn't possibly be more satisfied with the vehicle, the sales staff and the... entire personnel group of this magnificent dealership! Mr. Luay Alshehabi, my salesman, went over and beyond the call of duty during my time there, making my total experience the very best of ANY I HAVE EVER HAD during my 67 years of car-shopping. Luay's expertise in providing me with knowledge of my new vehicle was simply breathtaking, as he saw to my every need as we pounded out a fair and reasonable deal in less than one day. Luay, who has earned numerous awards for his star-studded salesmanship, was kind, understanding and patient all through the buying process, going out of his way to gain my trust and confidence. Luay also was able to similarly able to satisfy my brother-in-law in his successful search for a car of his own, even though there were some old, nagging problems with a previous bankruptcy he had in his history. Luay emerged as a hero in helping the young man, who ended up walking out with a used 2012 Chrysler Touring Sedan as his new ride. There is no better salesman than Luay, who genuinely cares about you, the customer, and the automobile that suits you the best. I would highly recommend Luay Alshehabi to anyone who is in need of a new or used car. Simply put, he is the very best!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2019

    I Just bought my first Infiniti from Infiniti of Lafayette. Luay was my salesman and I would definitely recommend him! He made the process enjoyable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 19, 2019

    The experience of buying a car can be daunting but Infinity of Lafayette made it a breeze. Mr Ramey Savoie was extremely knowledgeable and made the process... a breeze. I told him what I wanted and BINGO he found it!!!! I highly recommend him and the dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 22, 2019

    I have purchased 4 Infiniti vehicles since 2012. Lafayette Infiniti has been the service provider on all for and the retailer on 3 of these vehicles. From... the sales staff to the service department, they all seek to make the customer completely happy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2019

    Mr. Luay was very patient with us and answered all our questions and explained many features in the car. He is Very knowledgeable of the vehicles and their... features. He made sure that we didn’t leave the dealership unless we were totally satisfied. The customer service was excellent. If only all businesses has customer service like this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2018

    Staff was excellent in aiding a blind veteran through the whole car buying experience. Mr. Luay had super excellent phone communication skill. He is sincere... in his caring about his customer. We are very pleased with this purchase. Mr Chris was excellent in aiding the veteran with the proper signing of finance pages. The Manager was extra helpful, with aiding us in accommodations for our stay overnight. The whole staff even gave us history on the local culture. What a wonderful experience. It was well worth the trip. They truly made the veteran happy and secure with his new purchase.

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    Shopped for a new car
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  • 5.0 out of 5
    December 21, 2018

    I would to thank my salesman Luay for being so nice and courteous, he made buying a vehicle easy and hassle free. I was very comfortable with him. I... will recommend him to my friends and family. Thank u Luay and keep up the good work, may GOD bless you. U are the best .

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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