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Checkered Flag Toyota

(2,581 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,581 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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great shopping experience with chas!

We came to checkered flag expecting to get haggled and well you know the usual car buying experience but this was not the case. Chas was very upfront and very knowledgeable about the cars and the process. In the blazing heat he showed us all the options we desired and didnt skip a beat. He was very personable and very down to earth which made my husband and I feel at ease and not intimidated by the usual "car sales man" in the slightest. We will be coming back to checkered flag because of his great service and care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Chas was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs! Sincerely, Josh Hamilton - General Manager

Phenomenal experience.

I showed up to the dealership nervous and unsure how difficult it was going to be to purchase a new vehicle. Within TWO minutes of meeting Chas Engle my stress was gonne. I told him what I was interested in, he took me around, showed me different options that were available, and advised me on what may be best for me and my family. Once we chose the vehicle that we liked, Chas was able to workout a deal that even surprised us when he presented it. Chas Engle truly went above and beyond to make sure I left the dealership satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Indir, thank you for going out of your way to write this review! We try to create a comfortable and stress-free environment for each and every customer and I'm happy this was the case during your visit with Chas. If you have any further needs, please come back to see us! Sincerely, Josh Hamilton - General Manager

Great dealership

Chris Tompson is great! He was very friendly. He helped me in picking out my very first car! I got a great price on a 2014 Corolla

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing about your visit with us, Jordan! I am happy to hear that Chris was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Congratulations on your first car and we would love to work with you again! Sincerely, Josh Hamilton - General Manager

Great service, friendly staff.

I was buying my 1 st car and Chas Engle the sale an was amazing. Very helpful, friendly and made it as easy as possible. Quick, and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review, Lesley! We're glad to have Chas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Josh Hamilton - General Manager

Great experience with Chas engle

Very easy, smooth and quick transaction. Very helpful with the loan and options I was a 1st time buyer and Chas engle was the best !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about your first buying experience working with Chas. Congratulations on your new car! It's delightful to know that we were able to provide you with such an easy, smooth and quick experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Josh Hamilton - General Manager

Love my car

Mason did a great job while helping me buy my car. He went above and beyond to make sure I had the perfect experience buying my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cheyenne, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Mason was able to go above and beyond your expectations and provide you with a perfect car buying experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Josh Hamilton - General Manager

Great customer service

Mason did a great job at making me feel comfortable while buying my first new car. He went above and beyond to make sure I had a pleasant experience and I am very satisfied with his service and I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cheyenne, thank you for writing this fantastic review! It is great to hear that Mason was able to go above and beyond your expectations and provide you with a perfect car buying experience. Feel free to call or stop by if there is anything else we can do for you! Sincerely, Josh Hamilton - General Manager

Very pleasant

My experience was very pleasant. Chas engle was very good at explaining the deal.Very good and polite .I went in for service and he convinced to puchase another Camary. Excellent experience. I would give five stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are truly grateful for this awesome review! We are thrilled that Chas was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Sincerely, Josh Hamilton - General Manager

Checkered Flag Toyota Camery

I was looking to downsize and didn't know where to start. Chas Engle was very helpful throughout the entire process. He even brought the car to my work for me to test drive. I will only be dealing with Chekered Flag Toyota from here on out! He not only helped me find a car in less then 24 hours but he helped me find something in my price range! Thank you Chas and everyone at Checkard flag for such a wonderful experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that Chas could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Josh Hamilton - General Manager

TOYOTA CAMERY SE

I was looking to downsize to a smaller vehicle and really had no idea where to start. Chas Engle at checkered flag Toyota assured me he would help find me the perfect car. In less then 24 hours he had done all the leg work without me making my job of selecting the right car so easy and convienent. He even drove the car to my work so I could test drive it without missing any work time. I am so impressed with this salesman and how timely my new purchase was. Thank you chas and everyone at checkered flag! I will be doing business with this dealership only from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chas was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Josh Hamilton - General Manager