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Checkered Flag Toyota

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM

Checkered Flag Toyota Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 9:00 PM

Wednesday

7:00 AM - 9:00 PM

Thursday

7:00 AM - 9:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2015

Here at Checkered Flag Toyota, we take pride in providing friendly and honest service to the Virginia Beach community. O

...

ur friends and neighbors have been trusting us for their Toyota buying needs for over 50 years. Even those traveling from Norfolk and Chesapeake can make the short trip to Checkered Flag Toyota for an experience they won't soon forget. Fast. Simple. Smart. http://toyota.checkeredflag.com/fast-simple-smart.htm

"Fast Simple Smart"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2479 lifetime reviews. Includes reviews of Checkered Flag Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 1, 2019

    Anyone pursuing their first car have a lot of questions - a whole lot. Robert Cameron, Product Specialist really helped us go through the process by answering... our queries. Overall great experience with him!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Taya and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Robert was there ...to provide you with such exceptional service! Thank you again and congratulations on your new car.Sincerely,Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

  • 1.0 out of 5
    November 21, 2019

    Un believable ordered some parts from checkerflag toyota and no one seems to care that they are sending the wrong parts to customers How can you get the... wrong parts when you order by the VIN number and then they will not do anything about it. Will reconsider on my next vehicle purchase , checker flag Toyota is going down hill. Where they bought out? Is there a different Manager?? No customer service at all . They messed up and all they did was send me a shipping label.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as so...on as possible. Please contact us at your earliest convenience. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

  • September 3, 2019

    I was told by an auto service department (not Toyota) that I needed new rear brakes and drums and I had to get them replaced right away! I had driven... down from DE to VA Beach for the Labor Day weekend, and decided to go to Checkered Flag Toyota. It was my first visit. Well... to make a long story short. I did not need brakes! Thanks to Checkered Flag Toyota I did not pay for any unnecessary repairs. Billy Smith the service advisor was great! I will bring my vehicle back for future repairs. Thanks for your service Mae

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello and thank you for your kind words! Billy is a great asset and we are glad to hear he provided an excellent experience for you. We thank you agai...n and we look forward to servicing you again in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

  • 5.0 out of 5
    November 12, 2019

    Everyone was super helpful, and I got an amazing deal on a new car! They were very patient and helped through the whole process. Great dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review and congratulations on your new car! Our highest priority is satisfying our guests and we are delig...hted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us.Sincerely,Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

  • 5.0 out of 5
    November 9, 2019

    This was my first experience buying from a dealership and Robert Cameron made it very easy. He was very friendly and made the entire experience quick and... easy. I highly recommend him and Checkered Flag Toyota.

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    3.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that Robert was able to provide an efficient and overall positive experienc...e.Sincerely,Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

  • 5.0 out of 5
    November 2, 2019

    Outstanding customer service. Patient and no rush.came in with an idea of what I wanted and got what I wanted. No hassle and overall great staff. Robert... Cameron was the one who helped with the final deal but there were more employees that played factors with my purchase. Appreciate it and would come back.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road.Sincerely,Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

  • 5.0 out of 5
    October 30, 2019

    Overall a smooth sailing with our purchase!!! Robert took time and patience to meet our expectations. Will definitely see him again for our next purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.Sincerely,Josh Ham...ilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

  • 5.0 out of 5
    October 17, 2019

    Mr. Fredie Santos is the best salesman we ever talk to we been to so many dealers and Mr Santos from checkered flag Toyota was the best one honest and... straightforward.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Fredie and the rest of th...e staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure!Sincerely,Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020


    Worked with:
    Fredie Santos

    Product Specialist

    (5.0) 16 reviews

  • 5.0 out of 5
    October 9, 2019

    My experience with Robert Cameron was awesome. He made my car buying experience stress free and easy. I would recommend him to others. I would give... him 5 stars.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again!Sincerely,Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

  • 5.0 out of 5
    October 7, 2019

    Bought the most beautiful Toyota at Checkered Flag on Sunday. Robert Cameron was who I had the pleasure of doing business with. Wonderful experience from... the first time we chatted until I bought the car. I live out of town and needed a lot of questions answered before I arrived to see the cars. He walked me through the whole process and made it a nice experience.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again!Sincerely,Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

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