Excellent, personal service! James Brumfield was our salesmen and he was informative, courteous, attentive and hilarious! Great buying experience. Highly... recommend.
Hi Donny, thank you so much for your feedback! James will be very happy to hear about your kind words and high star rating! Thanks again for the recom...mendation, and have an amazing day!
The Subaru Service Dept went over and above for my visit.
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a ca...ll or stop by. Have an awesome day!
Great staff answered all questions and very Comfortable working with them
Bernard, we really appreciate your great feedback! Thank you so much for choosing Subaru of Little Rock as your first choice for service!
It was a service fee, oil change, tire rotation. I was greeted and asked the reason for my visit immediately. I don't like driving in and everyone ignores... you. Like everyone is waiting on someone else to step up first.
Hello Robert, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do... for you.
I may not want another Subaru when it comes time to get a new vehicle but I will buy one anyway from Subaru of Little Rock because the service is so stellar... and very reasonably priced for any type of service. That's what will keep me in a Subaru for the foreseeable future.
Jason, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving o...ur dealership!
No call back from initial visit, however when I returned sales were attentive. Facilities were clean and comfortable.
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
I recently sent an email in hopes of purchasing a car in their inventory online. The response from the internet sales manager Chris Ferguson was both condescending... and insulting. I keep giving this dealership a chance, but will be buying another Subaru from someplace else.
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach ...out to Cecil Turner at cecil@subaruoflr.com so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
My experience has been awesome. The buying process, servicing, and all interactions have been very pleasant.
I have purchased three automobiles from Subaru of Little Rock. I use the dealership for maintenance and service of all three vehicles. All of my experiences... with the Service Department have been excellent. The work is done promptly and thoroughly. The personnel have that ?can do? attitude.: they are always willing to help. The dealership expanded the area of their Service Department to keep up with demand. I recently had an emergency (a flat tire on the highway with no wheel lock key in the car). I had my car towed to the dealership. The dealership quickly changed my tire and I was able to continue on my trip to Texas. I
Hi Jaybird, we're happy you found our staff to be so supportive during your experience. Your satisfaction is our top priority. We want all our custome...rs to feel this way when leaving our dealership! We hope to be of service to you again! Take care!
They handled it all, work was fast and no charge to me
Hello, thank you so much for the 5-stars! It's great to see that everything was completed promptly and to your satisfaction. If you have any further q...uestions, please don't hesitate to reach out. Take care.