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Mercedes-Benz of Akron

(115 reviews)
Visit Mercedes-Benz of Akron
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (330) 752-0944 (330) 752-0944
Used (330) 752-0971 (330) 752-0971
Service (330) 752-0874 (330) 752-0874

Inventory

See all 211 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2015.
Thank you for visiting Mercedes-Benz of Akron. Feel free to research our inventory of beautiful Mercedes-Benz vehicles or contact our brand-new service department. We also welcome you to stop in and visit our new state-of-the-art showroom. It has been built from the ground up to best serve you our customer. Please contact us at any time to discuss how we may best serve your Mercedes-Benz needs or desires.

Service center

Phone number (330) 752-0874

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:30pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Akron from DealerRater.

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I purchased my AMG GLE53 in June of 2024, and Adam was my

I purchased my AMG GLE53 in June of 2024, and Adam was my sales person. He was knowledgeable, and knew exactly what I needed to do to fall in love with that car. I’ve had two services done now and worked with Julianna both times. She is professional, kind and understanding. The concierge service that is available is amazing. The drivers have all been so kind and courteous. I was in an Audi before this, and would 100% say the service and this beautiful car have made me a lifelong customer!

I purchased my AMG GLE53 in June of 2024, and Adam was my

I purchased my AMG GLE53 in June of 2024, and Adam was my sales person. He was knowledgeable, and knew exactly what I needed to do to fall in love with that car. I’ve had two services done now and worked with Julianna both times. She is professional, kind and understanding. The concierge service that is available is amazing. The drivers have all been so kind and courteous. I was in an Audi before this, and would 100% say the service and this beautiful car have made me a lifelong customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Working with Anna in service unlike other Mercedes-Benz

Working with Anna in service unlike other Mercedes-Benz dealerships and service representatives. Understands customer needs, keeps updated, and works with mechanics to explain and diagnose issues. Excellent.

Working with Anna in service unlike other Mercedes-Benz

Working with Anna in service unlike other Mercedes-Benz dealerships and service representatives. Understands customer needs, keeps updated, and works with mechanics to explain and diagnose issues. Excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Ganley Mercedes is the best would highly recommend They

Ganley Mercedes is the best would highly recommend They handled everything smooth transaction You guys are doing great 5 stars ( stars 5 stars 5 stars

Ganley Mercedes is the best would highly recommend They

Ganley Mercedes is the best would highly recommend They handled everything smooth transaction You guys are doing great 5 stars ( stars 5 stars 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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Really great experience.

Really great experience. Easy, low pressure, knowledgeable, great to work with. Highly recommended for the purchase of a new or CPO vehicle. Sales team was very helpful. Finance person easy to work with

Really great experience.

Really great experience. Easy, low pressure, knowledgeable, great to work with. Highly recommended for the purchase of a new or CPO vehicle. Sales team was very helpful. Finance person easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Neil, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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Ganley Mercedes is awesome and they really care about

Ganley Mercedes is awesome and they really care about their customers and their service department has never let me down and they?re sales department is phenomenal.

Ganley Mercedes is awesome and they really care about

Ganley Mercedes is awesome and they really care about their customers and their service department has never let me down and they?re sales department is phenomenal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Tammy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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It was best I have ever had.

It was best I have ever had. I’m 76 and bought many cars. Go ganley. Go Mr stone

It was best I have ever had.

It was best I have ever had. I’m 76 and bought many cars. Go ganley. Go Mr stone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review and the business! We will be thrilled to help with anything you need in the future.

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Nate was great, the sale went smoothly I can only say

Nate was great, the sale went smoothly I can only say good things about the sales process. My choice of vehicle is another story I purchased a pre-owned Volvo which I will never do again. Volvo dealers and support are terrible to work with.

Nate was great, the sale went smoothly I can only say

Nate was great, the sale went smoothly I can only say good things about the sales process. My choice of vehicle is another story I purchased a pre-owned Volvo which I will never do again. Volvo dealers and support are terrible to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review and your business. Please let us know of anything we can help with in the future.

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I have been a customer of Ganely Mercedes of Akron over

I have been a customer of Ganely Mercedes of Akron over 15 years and I can say with 100% confidence they are my best Automotive Dealership that I have ever worked with. The service department is at the top in my book way back when Jeff was the Service Manager. Anna K has taken over this role for me without skipping a beat and I look forward in purchasing my next Benz.

I have been a customer of Ganely Mercedes of Akron over

I have been a customer of Ganely Mercedes of Akron over 15 years and I can say with 100% confidence they are my best Automotive Dealership that I have ever worked with. The service department is at the top in my book way back when Jeff was the Service Manager. Anna K has taken over this role for me without skipping a beat and I look forward in purchasing my next Benz.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dennis, thank you for your continued business over the years! Please let us know of anything you need at all!

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Derek Stone is awesome!

Derek Stone is awesome! So easy to work with, reliable and so knowledgeable! Everyone has been so responsive - the maintenance dept is great to work with too!

Derek Stone is awesome!

Derek Stone is awesome! So easy to work with, reliable and so knowledgeable! Everyone has been so responsive - the maintenance dept is great to work with too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Marie, thank you for your continued business!! Please let us know if you ever need anything!

Consumer response

Thank you Derek and everyone at Mercedes Benz of Akron!! Always professional, extremely helpful and very responsive! I’ve had great service over the last 4 years, so it was an easy decision to come back when I decided it was time for a newer model!

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Excellent and highly professional, clear work of the

Excellent and highly professional, clear work of the employees of the Mercedes Benz dealership of Akron. I would especially like to note O'Karma Adam with whom I communicated directly. Constantly in touch, providing all the necessary information and knowing how to work perfectly with the client. I am absolutely satisfied with the communication with him and the result of this communication. Thank you. Alexandr Vyboischik

Excellent and highly professional, clear work of the

Excellent and highly professional, clear work of the employees of the Mercedes Benz dealership of Akron. I would especially like to note O'Karma Adam with whom I communicated directly. Constantly in touch, providing all the necessary information and knowing how to work perfectly with the client. I am absolutely satisfied with the communication with him and the result of this communication. Thank you. Alexandr Vyboischik

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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See all 115 reviews