Reviews
Great customer service and communication!
Great customer service and communication! Really made sure I was comfortable and would definitely recommend Bryan, AJ and the crew at Capital Toyota!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service by staff.
Outstanding service by staff. They were very patient in explaining details about pricing and features of the car. I love that it’s a family-owned dealership and it shows in their service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that our team provided you with excellent service and took the time to explain everything in detail. Being a family-owned dealership, we always strive to treat our customers like part of the family, and we're so glad that it showed in your experience. Enjoy your new vehicle, and please don’t hesitate to reach out if you ever need anything!
Aaron was very helpful and timely.
Aaron was very helpful and timely. He was very helpful even after we bought the suv
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review! We’re so glad to hear that Aaron was able to assist you both during and after your SUV purchase. Providing helpful and timely service is always our goal, and we’re thrilled to know Aaron went above and beyond to ensure your experience was a great one. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again in the future!
I Brought my 2016 Corolla in for water damage.
I Brought my 2016 Corolla in for water damage. Brody provided the upmost customer service, He got me squared away and ansewered any questions I had. Fast forward a couple of week, i ended up buying a new 24 Tundra which Aaron helped me pick out....Aaron is another amazing individual. I had my disabled 5 year old with me, and Aaron was patient every step of the way. A week after I brought my new truck to have wheel locks put on and a screw pulled out of my sidewall. Brodys Schedule was tight for a saturday. However; He worked his majic and manajed to squeeze me in....
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your story! We’re thrilled to hear about your positive experiences with Brody and Aaron. It’s fantastic to know that Brody provided outstanding customer service and went above and beyond to help with your 2016 Corolla, as well as making sure you were taken care of with your new 2024 Tundra. Aaron's patience and support, especially with your little one, mean the world to us—we're so glad he made your buying experience comfortable and enjoyable. We’re grateful for your trust in us, and we're always here to help, even on a busy Saturday! If you ever need anything else, don’t hesitate to reach out. Congratulations on your new Tundra!
We had a great experience buying our Land Cruiser.
We had a great experience buying our Land Cruiser. Aaron was easy to work with and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback! We’re delighted to hear that you had a great experience buying your Land Cruiser and that Aaron was easy to work with and helpful. We appreciate your support and look forward to serving you again!
The service we received was excellent and we plan to
The service we received was excellent and we plan to return in the near future. Mercury Transportation Service thanks you all at Capital Toyota in Cleveland.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that you received excellent service during your recent visit to Capital Toyota. We're grateful for your feedback and look forward to serving you again in the near future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, The Capital Toyota Team
Talk about customer service, curry is the best salesman.
Talk about customer service, curry is the best salesman. Got the best deal, best price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for recognizing Curry's outstanding customer service! 😊 We're thrilled to hear that you had the best experience with him as your salesman and that you got the best deal and price. Your satisfaction is our priority, and we're pleased to know that Curry provided you with exceptional service. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to make every car-buying experience the best it can be. Enjoy your new vehicle, and safe travels!
Curry Stone was always extremely helpful all 3 times
Curry Stone was always extremely helpful all 3 times we’ve purchased vehicles from y’all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad to have you in the Capital Toyota Family and thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
Capital Toyota made my car buying experience so easy and
Capital Toyota made my car buying experience so easy and smooth. FaithAnn, Aaron and Brandon were extremely helpful. I would definitely recommend doing business here!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Haley and thank you for taking the time to leave a great review! Welcome to the Capital Toyota Family!
Bought two cars from this dealership.
Bought two cars from this dealership. Aaron Sterzik was great to work with on the latest purchase.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a 5-star review and we are glad to hear you had a great experience with Aaron!