Reviews
Write a reviewQuick and painless
I had a crankshaft sensor go out on my car. I was intending on fixing it myself, but decided that Porsche could do it faster and better. I wasn't wrong. Ryan made sure that the issue was fixed and also had a full inspection of the vehicle done for me. I am elated that my car was handled with kit gloves and is in perfect working order. Thank you Porsche of Jackson!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Salesman
My sales rep Chad Gilbert did a great job explaining the differences of each model in the SUV line without putting the tacky salesman spin on things. When we started to move forward, his sales manager Joe Romano got involved and did not push me. This easy going attitude helped me feel less pressure in making a very expensive purchase decision for my first Porsche.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excelllent customer service!
Porsche of Jacksonville was extremely easy to work with from the initial service appointment scheduling, provision of a loaner vehicle, and of course high quality service. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty Service
Great service. department. Jennifer kept me completely informed every step of the process! Timing of work was faster than expected and having a loaner made the process seamless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
pat carroll
exceptional service. area was well kept and organized. car taken right in and as far as i know everything is fine. have not driven car much since. was offered car while servicing which is great. James was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pat 80,000 mile service
Porsche of Jackson has the best service department in the State. Dealing with James is the so easy by far the best service rep I have ever dealt with as a car owner; honest, fair and friendly. The work done on my car is always top notch. Excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Car
My experience was great! My salesman Anthony did a great job helping me find the perfect vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always a good experience at the service department.
Great experience at service department. Very helpful and courteous. I would recommend the service center in the future. James Griffing is always very professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is exceptional.
We just purchased a new car. We chose to get another Porsche because of the excellent service department. We are always given a loaner car, and the car is serviced very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Porsche of Jackson
James in Porsche service department is awesome! Goes above and beyond to meet all of your needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase