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Porsche of Jackson

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (87 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (877) 480-7553 (877) 480-7553
Used (877) 480-7561 (877) 480-7561
Service (877) 480-7562 (877) 480-7562

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche of Jackson from DealerRater.

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Quick and painless

I had a crankshaft sensor go out on my car. I was intending on fixing it myself, but decided that Porsche could do it faster and better. I wasn't wrong. Ryan made sure that the issue was fixed and also had a full inspection of the vehicle done for me. I am elated that my car was handled with kit gloves and is in perfect working order. Thank you Porsche of Jackson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding Salesman

My sales rep Chad Gilbert did a great job explaining the differences of each model in the SUV line without putting the tacky salesman spin on things. When we started to move forward, his sales manager Joe Romano got involved and did not push me. This easy going attitude helped me feel less pressure in making a very expensive purchase decision for my first Porsche.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excelllent customer service!

Porsche of Jacksonville was extremely easy to work with from the initial service appointment scheduling, provision of a loaner vehicle, and of course high quality service. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Warranty Service

Great service. department. Jennifer kept me completely informed every step of the process! Timing of work was faster than expected and having a loaner made the process seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

pat carroll

exceptional service. area was well kept and organized. car taken right in and as far as i know everything is fine. have not driven car much since. was offered car while servicing which is great. James was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Pat 80,000 mile service

Porsche of Jackson has the best service department in the State. Dealing with James is the so easy by far the best service rep I have ever dealt with as a car owner; honest, fair and friendly. The work done on my car is always top notch. Excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Car

My experience was great! My salesman Anthony did a great job helping me find the perfect vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always a good experience at the service department.

Great experience at service department. Very helpful and courteous. I would recommend the service center in the future. James Griffing is always very professional and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department is exceptional.

We just purchased a new car. We chose to get another Porsche because of the excellent service department. We are always given a loaner car, and the car is serviced very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Porsche of Jackson

James in Porsche service department is awesome! Goes above and beyond to meet all of your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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