Reviews
Write a reviewSuperlative customer service: Chris DeFelice consistently
Superlative customer service: Chris DeFelice consistently goes beyond the call of duty; he is professional, knowledgeable and courteous. Both the servicing and annual vehicle inspection were done effectively and efficiently by Pride Kia. Great dealership and outstanding team members.
Superlative customer service: Chris DeFelice consistently
Superlative customer service: Chris DeFelice consistently goes beyond the call of duty; he is professional, knowledgeable and courteous. Both the servicing and annual vehicle inspection were done effectively and efficiently by Pride Kia. Great dealership and outstanding team members.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, it's fantastic to know that Chris and our team at Pride Kia of Lynn provided you with such outstanding service. We appreciate your kind words about the efficiency and professionalism during your visit. Thanks for choosing us!
Chris in service
Chris in service went above and beyond so pleasant and professional I like the way he presents himself the dealership is always clean and present to go too
Chris in service
Chris in service went above and beyond so pleasant and professional I like the way he presents himself the dealership is always clean and present to go too
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bobby, it's great to know Chris provided you with such a positive experience at Pride Kia of Lynn. We appreciate your feedback and look forward to seeing you again for any of your future needs!
They are amazing
I absolutely love them. I never had a bad experience. They are very accommodating and hands on. I wouldn’t go anywhere else. I will always book
They are amazing
I absolutely love them. I never had a bad experience. They are very accommodating and hands on. I wouldn’t go anywhere else. I will always book
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Akeshia, we're over the moon to know you've always had a great experience with us at Pride Kia of Lynn. We appreciate your loyalty and look forward to serving you in the future!
He was very courteous kind very helpful.
He was very courteous kind very helpful. He explained everything I needed to know I'll definitely come back there
He was very courteous kind very helpful.
He was very courteous kind very helpful. He explained everything I needed to know I'll definitely come back there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our team at Pride Kia of Lynn was able to provide you with a helpful and informative experience. We look forward to seeing you again in the future!
Very good service I always am satisfied with the service
Very good service I always am satisfied with the service advisor been a long time customer
Very good service I always am satisfied with the service
Very good service I always am satisfied with the service advisor been a long time customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Pride Kia of Lynn! We are grateful to have earned your loyal business.
Enjoying my new 2024 KIA SX telluride prestige xli
They were very nice and they let me drive a couple different cars and never pressured me into buying either one of them. I enjoyed buying a vehicle at pride Kia. Luis did a get a great job.
Enjoying my new 2024 KIA SX telluride prestige xli
They were very nice and they let me drive a couple different cars and never pressured me into buying either one of them. I enjoyed buying a vehicle at pride Kia. Luis did a get a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, it's great to know you had a pressure-free and enjoyable car-buying experience with us at Pride Kia of Lynn. We'll pass your compliments on to Luis! Enjoy your new ride!
Outstanding Service Team at Pride KIA
Christopher and the whole Service Team there at this dealership are very professional and with great customer service. I got my KIA from another dealership but I always go with them to service my car.
Outstanding Service Team at Pride KIA
Christopher and the whole Service Team there at this dealership are very professional and with great customer service. I got my KIA from another dealership but I always go with them to service my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rafael, we're delighted to know that Christopher and our service team at Pride Kia of Lynn have been able to provide you with top-notch customer care. Thanks for choosing us for your KIA's servicing needs!
Avoid Pride KIA’s. Worst experience ever
Absolutely appalled with Pride KIA. Not only did they breach our signed contract, but they’ve also held onto my money for 13 days (and counting) without issuing a refund. Shockingly, they continued to try selling the car to a friend even while our contract was in place! To top it off, they attempted to impose an additional 23.4% charge post-contract. The Sales Manager is notably unprofessional, making this the most dreadful customer experience of my life. I strongly recommend avoiding any dealings with them
Avoid Pride KIA’s. Worst experience ever
Absolutely appalled with Pride KIA. Not only did they breach our signed contract, but they’ve also held onto my money for 13 days (and counting) without issuing a refund. Shockingly, they continued to try selling the car to a friend even while our contract was in place! To top it off, they attempted to impose an additional 23.4% charge post-contract. The Sales Manager is notably unprofessional, making this the most dreadful customer experience of my life. I strongly recommend avoiding any dealings with them
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible correspondence, they harass with several emails
Terrible correspondence, they harass with several emails and the. No one replies. Awful! Do not recommend.
Terrible correspondence, they harass with several emails
Terrible correspondence, they harass with several emails and the. No one replies. Awful! Do not recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to read about your experience with our communication, Eddie. It's important for us to maintain a balance in reaching out and responding promptly, so it's disappointing that we've missed the mark here. We'd like an opportunity to make things right - please feel free to reach out directly at your convenience and I'll be sure to get back to you soon. Thank you, Patrick Osborne - General Sales Manager - posborne@pridemotorgroup.com
I bought my vehicle here 2 and a half years ago, and
I bought my vehicle here 2 and a half years ago, and they’ve been great to deal with whenever I needed them.
I bought my vehicle here 2 and a half years ago, and
I bought my vehicle here 2 and a half years ago, and they’ve been great to deal with whenever I needed them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, it's great to know that you've had a positive experience with us at Pride Kia of Lynn over the years. We'll be here for you and your vehicle whenever you need us!