Reviews
Phil saved me thousands of dollars compared to the dealer
Phil saved me thousands of dollars compared to the dealer on Cape Cod. He got me a better car with great lease payments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Phil was able to help you save money and find a great car at Pride Kia of Lynn! Thank you for sharing your experience, and enjoy the new ride!
Gabby was terrific.
Gabby was terrific. She guided me through my decision, comparing features of the Sportage and Niro. My first time buying experience with Pride Kia was top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bobbie, we're delighted to hear that Gabby made your first buying experience with Pride Kia of Lynn a top-notch one! Thank you for choosing us and enjoy your new vehicle!
I recently visited Pride Kia Motors in Lynn to purchase a
I recently visited Pride Kia Motors in Lynn to purchase a car as my lease was ending, and I walked in feeling really nervous about my options. My credit wasnโt great, and my down payment was low, so I didnโt believe I would be able to get a new car. Upon arrival, I met Phil, who was extremely friendly and took the time to discuss my options. I ended up opting for a five-seater, which, although not my first choice, made me happy to get a new vehicle. However, Phil surprised me when he convinced me to go for the Kia EV6 electric car. Initially, I was hesitant, but he pointed out the cost savings on gas and the long driving range compared to traditional cars. I was sold on the multiple charging ports and the convenience of charging at home. But since I didnโt think I could charge it at home, when he assured me that I could, I felt reassured and decided to proceed. I ordered a charger for home right away. Once I got home and plugged it in, I encountered my first issue: my lights went out multiple times while charging. The car's system indicated it would take 72 hours, while Phil had mentioned it would only take 5 to 9 hours to charge. Frustration began to set in. The situation worsened when I drove to New Hampshire to visit family after charging my car. Unfortunately, the car died and I was left stranded for hours in freezing temperatures while attempting to charge it at a station. I spent six hours trying to get enough power to return home, feeling utterly helpless and freezing in the cold. I contemplated returning the car to the dealership, but they informed me that I couldnโt do so because of my credit issuesโeven though they were the ones who impacted my credit by running it. Even after speaking with a staff member who suggested purchasing another charger, I did so out of necessity, but the same issue occurred: every time I plugged the car into my home, the lights would go out again. Now, I face the challenge of having to charge the car every four days, as a full charge only provides around 300 miles. Each time I charge it, I'm spending about $30, which is far more than I ever spent on gas with my previous vehicle. The inconvenience is taxing, especially during the winter monthsโ I have kids to take to school and work to get to, but I often find myself walking in the cold because I canโt rely on my car. Additionally, the design of the EV6 has been problematic; during snowy weather, the flat doors become very difficult to open. In summary, I regret choosing the Kia EV6, especially without a home charging installation. If you have kids and donโt own a house with the ability to install a portable charger, I recommend reconsidering this vehicle. Itโs been a frustrating experience overall, and I wish I had made a different decision. What frustrates me the most is when Phil finished with the sale and I was taken to the office. I asked the manager if he thought it was a good idea for me to get an electric car, considering I have kids and had never even considered one before. He confidently assured me, "Yes, it's great! You can charge it at home, and you donโt have to go anywhere." But now, Iโm left suffering through this experience. I have a car I donโt want and can't return it because they flat-out refused. It honestly feels like they just wanted to get rid of that EV6 and found someone vulnerable to push it onto. I trusted their expertise, and it feels like I was taken advantage of in the process. I never even received my lease on hand , just signed it and never received a copy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Sharon, I'm truly sorry to hear about your experience with your vehicle and the challenges you've faced. We want to make this right for you and address any miscommunications or issues you're experiencing. Please reach out so we can discuss further solutions together. Thank you, James Pirkey - General Sales Manager - 781-596-1010
Thank you Phil!
Thank you Phil! You are amazing and I love my 2025 Kia Sportage X line! You made purchase in this vehicle very easy for me. Concetta Quinones
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that Phil made your experience at Pride Kia of Lynn smooth and enjoyable! Enjoy every moment with your new 2025 Kia Sportage X line, and thank you for choosing us!
Thank you so much for all your help, when we purchased
Thank you so much for all your help, when we purchased our new 2025 Kia SPORTAGE EX . We love he car so much it is so amazing. Thanks again. Maybe someday when the weather is better i will come by to say hello. One last question how do I go about in ordering the cargo cover. Thank you for being so very nice Patty Brandenburg๐๐๐
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you're loving your new 2025 Kia Sportage EX from Pride Kia of Lynn! Feel free to stop by anytime, and for the cargo cover, our team would be happy to assist you with ordering it. Thanks again for choosing us!
Thank you so much for all your help, when we purchased our new 2025 Kia SPORTAGE EX . We love he car so much it is so amazing. Thanks again. Maybe someday when the weather is better i will come by to say hello. One last question how do I go about in ordering the cargo cover. Thank you for being so very nice Patty Brandenburg๐๐๐
Thanks to Joe MAZZOCHIA for his knowledge and pleasant
Thanks to Joe MAZZOCHIA for his knowledge and pleasant experience, buying my new 2025 Kia SPORTAGE FEBRUARY 7, 2025. โค๏ธ๐๐๐
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Joe provided you with a knowledgeable and pleasant experience at Pride Kia of Lynn! Enjoy your new 2025 Kia Sportage, and thank you for choosing us!
Thank you so much for all your help, when we purchased our new 2025 Kia SPORTAGE EX . We love he car so much it is so amazing. Thanks again. Maybe someday when the weather is better i will come by to say hello. One last question how do I go about in ordering the cargo cover. Thank you for being so very nice Patty Brandenburg๐๐๐
I want to thank Joe MAZZOCHIA very much for the excellent
I want to thank Joe MAZZOCHIA very much for the excellent experience we had on purchasing our new 2025 Kia Sportge EX two tone black and white car. If you want that exciting and happy feeling buy your car from JOE MAZZOCHIA AT KIA PRIDE IN LYNN. The day I picked up my new Kia it was very shining and looked amazing. Thanks JOE you made us very happy and excited for the purchase of our NEW 2025 KIA SPORTAGE EX . ๐๐๐๐จ
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Joe Mazzocchia provided you with an excellent experience at Pride Kia of Lynn! It's wonderful knowing you're happy and excited about your new 2025 Kia Sportage EX. Enjoy the ride, and thank you for choosing us!
Chris treats me like an MVP every time I go for service
Chris treats me like an MVP every time I go for service or a recall! Cool dude in a stressful environment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that Chris makes your visits exceptional at Pride Kia of Lynn! Thanks for the shoutout and we look forward to seeing you again soon.
Chris was really nice, helpful, transparent.
Chris was really nice, helpful, transparent. My cars exterior was washed as a bonus. Will go back for future service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dyana, we're delighted to hear Chris provided such a positive experience at Pride Kia of Lynn! We look forward to assisting you with your future service needs.
I always have a great experience at my Kia dealership in
I always have a great experience at my Kia dealership in Lynn mass everyone is always very helpful and nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you consistently have a great experience with our team at Pride Kia of Lynn! Thank you for your kind words and support. We look forward to serving you again in the future!