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Friendly Ford Inc

(376 reviews)
Visit Friendly Ford Inc
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 7:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (877) 737-6607 (877) 737-6607
Used (855) 365-2238 (855) 365-2238
Service (877) 815-7592 (877) 815-7592

Inventory

See all 239 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2025.
Friendly Ford Inc. is a family owned and operated business that has been serving the needs of Roselle and the surrounding towns since 1991. It’s our commitment to quality and service that’s made us the chosen dealership of Ford drivers from Roselle, Addison, Bloomingdale, Schaumburg, Carol Stream, & Itasca.
Get to Know Us, Your New Ford Dealership Serving Roselle

Service center

Phone number (877) 815-7592

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

(376 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Friendly Ford Inc from DealerRater.

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I stopped and brought my car in because I was passing by

I stopped and brought my car in because I was passing by friendly Ford. They greeted me right away. Everybody was very pleasant and said hello. That passed by. I thought I would have them look over my car because I had taken it to Firestone and they were not sure how to fix my car. Friendly Ford had done a free alignment check as soon as I got in and could address the problem and gave me some direction in which I could go to fix my situation. Eric, Jesse, and Michael in the service department. We're all very helpful. Thank you very much Gene

I stopped and brought my car in because I was passing by

I stopped and brought my car in because I was passing by friendly Ford. They greeted me right away. Everybody was very pleasant and said hello. That passed by. I thought I would have them look over my car because I had taken it to Firestone and they were not sure how to fix my car. Friendly Ford had done a free alignment check as soon as I got in and could address the problem and gave me some direction in which I could go to fix my situation. Eric, Jesse, and Michael in the service department. We're all very helpful. Thank you very much Gene

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We always get great, friendly, fast service at Friendly

We always get great, friendly, fast service at Friendly Ford and the vehicles are repaired correctly the first time.

We always get great, friendly, fast service at Friendly

We always get great, friendly, fast service at Friendly Ford and the vehicles are repaired correctly the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Awesome experience.

Awesome experience. Never any pressure very knowledgeable staff, and I have Felt I always got a great deal. And service department is exceptional

Awesome experience.

Awesome experience. Never any pressure very knowledgeable staff, and I have Felt I always got a great deal. And service department is exceptional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The sales manager worked with me on this transaction, I

The sales manager worked with me on this transaction, I went in with an idea of what I wanted to spend and after a discussion we agreed on a price that was fair to both the dealership and myself.

The sales manager worked with me on this transaction, I

The sales manager worked with me on this transaction, I went in with an idea of what I wanted to spend and after a discussion we agreed on a price that was fair to both the dealership and myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly Ford's Brenden was extremely helpful and patient

Friendly Ford's Brenden was extremely helpful and patient while assisting me with deciding on what to do after leasing my 2021 Escape. My lease was up and I wasn't sure if I wanted to lease again or purchase. I'm very happy with my choice to lease a new Escape and very grateful for Brenden's help

Friendly Ford's Brenden was extremely helpful and patient

Friendly Ford's Brenden was extremely helpful and patient while assisting me with deciding on what to do after leasing my 2021 Escape. My lease was up and I wasn't sure if I wanted to lease again or purchase. I'm very happy with my choice to lease a new Escape and very grateful for Brenden's help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The employees were friendly, and helpful, the clean

The employees were friendly, and helpful, the clean environment, they did not pressure you to make a purchase

The employees were friendly, and helpful, the clean

The employees were friendly, and helpful, the clean environment, they did not pressure you to make a purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Always clean and friendly people.

Always clean and friendly people. I gave always had my vehicles service here. This dealership is outstanding.

Always clean and friendly people.

Always clean and friendly people. I gave always had my vehicles service here. This dealership is outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ronald, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Easy to schedule appointment, fast service, no surprises.

Easy to schedule appointment, fast service, no surprises. Easy to schedule appointment, fast service, no surprises.

Easy to schedule appointment, fast service, no surprises.

Easy to schedule appointment, fast service, no surprises. Easy to schedule appointment, fast service, no surprises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We purchased a new Ford Explorer.

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

We purchased a new Ford Explorer.

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly Ford makes buying a vehicle pleasurable!

Friendly Ford makes buying a vehicle pleasurable! Staff are excellent and make the whole process easy! I would highly recommend them to purchase any car or truck.

Friendly Ford makes buying a vehicle pleasurable!

Friendly Ford makes buying a vehicle pleasurable! Staff are excellent and make the whole process easy! I would highly recommend them to purchase any car or truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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