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Ed Payne Motors Llp

(214 reviews)

Reviews

(214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Valeria was very good at completing my necessary

Valeria was very good at completing my necessary paperwork. She kept me informed of what was going on. Work was completed in a very reasonable time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was time for Oil Change.

Was time for Oil Change. Called to schedule an appointment. Very easy. Sorry forgot young lady's name who set me up. Got there and from there VALERIA took care of us. Very pleasant and professional. Will definitely go back and ask for VALERIA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was great, both Jessica and Valeria were

Service was great, both Jessica and Valeria were extremely helpful throughout the entire process from helping me find the right parts and keeping me well informed the entire time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

i am very glad to stop and buy at payne a good car and

i am very glad to stop and buy at payne a good car and good price and fast service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Terrible experience.

Terrible experience. I was given wrong information earlier in the day and when I shared that with a sales representative, they responded with vulgar language through the company's online chat. I have been trying to talk to the general manager Tony, but according to his staff, he is never at work. Only manager I spoke to was Dre G., and he has now ignored my texts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, friendly staff, and the work was done just

Great service, friendly staff, and the work was done just as needed. The appointment process was great as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had excellent service from the professionals at Ed

I had excellent service from the professionals at Ed Payne Wesleco specifically From Martin Flores. I highly recommend this dealership for any future purchases for any customer looking to buy Chrysler products.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our repairs were done right on schedule.

Our repairs were done right on schedule. Krissy was very kind and courteous to us. Good job, everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Great customer support. Wouldn’t go anywhere else. Expert service. Very knowledgeable. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is very clean and comfortable when waiting

The dealership is very clean and comfortable when waiting on service. Service technicians were good at keeping me informed of the progress of repair and if additional items needed attention.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.