[{"id":139388,"personPtyId":40168637,"firstName":"Robert","lastName":"Gil jr","titleText":"Sales and Lease Professional","emailTxt":"rgil@mcgrathcity.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":347,"imageUrl":"https://cdn-user.dealerrater.com/images/users/hyundai-mcgrath/d2b65231-252e-4cb2-8207-208290467b21.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1335830400","industryStartDtUtc":"954547200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":405509,"personPtyId":40187835,"firstName":"Marcus","lastName":"Lozano","titleText":"Sales Associate","emailTxt":"mlozano@mcgrathcity.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":26,"combinedEmpReviewCnt":151,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1275350400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":538068,"personPtyId":47812428,"firstName":"Jacqueline (Jacqui)","lastName":"Prince","titleText":"Certified Sales and Leasing Consultant","shortBioText":"","emailTxt":"jprince@mcgrathcity.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/82b8a92579ae.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":365199,"personPtyId":40185536,"firstName":"Jerry","lastName":"Winski","titleText":"Sales& Leasing/Genesis GXS Consultant","emailTxt":"jerrywinski@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/ff6e28c0c596.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1459468800","industryStartDtUtc":"857174400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":452800,"personPtyId":40193150,"firstName":"Ferik","lastName":"Shuaipi","titleText":"Sales Manager","emailTxt":"feriks@mcgrathcity.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/640728111833.jpg","drDealerId":31290,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":271933,"personPtyId":40177350,"firstName":"Nasir","lastName":"Mahmood","titleText":"Sales & Leasing Consultant","emailTxt":"nmahmood@mcgrathcity.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/d1ea4b99d675.jpg","drDealerId":31290,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":467594,"firstName":"Miguel","lastName":"Caro","titleText":"Sales & Leasing Consultant","emailTxt":"Mcaro@McGrathCity.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/eeb3f2a9090a.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1506816000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":159757,"personPtyId":40169902,"firstName":"Eddie","lastName":"Vellega","titleText":"Hyundai Service Advisor","emailTxt":"evellega@mcgrathcity.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mcgrath-admin/4c787dbc-aa1d-4f72-8364-ba2d23966b26.jpg","drDealerId":31290,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":349171,"personPtyId":40183415,"firstName":"Jeremy","lastName":"Gleason","titleText":"General Manager","emailTxt":"jeremy@mcgrathcity.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/f08272997bad.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1164931200","industryStartDtUtc":"917827200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":144760,"personPtyId":40169030,"firstName":"Dave","lastName":"Glas","titleText":"Finance Manager","shortBioText":"Having always loved cars and given the chance to get in the industry I have tried to make the most of it. 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Manager","emailTxt":"lgiotta@mcgrathcity.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1343779200","industryStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":467634,"personPtyId":40204025,"firstName":"Keyonna","lastName":"Conway","titleText":"Internet Sales Consultant","emailTxt":"Kconway@McGrathCity.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":536161,"personPtyId":49059000,"firstName":"Bill","lastName":"Jones","titleText":"Hyundai Service Advisor","emailTxt":"Bjones@McGrathCity.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":536163,"firstName":"Jesus","lastName":"Inostroza Jr.","titleText":"Car Care Express Advisor","emailTxt":"Jinostroza@McGrathCity.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"1375315200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":536162,"firstName":"Juan","lastName":"Damian","titleText":"Car Care Express Advisor","emailTxt":"Jdamian@McGrathCity.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31290,"dealerEmpStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":531709,"firstName":"Pete","lastName":"Antonopoulos","titleText":"Certified Sales Consultant","emailTxt":"pantonopoulos@mcgrathcity.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31290,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":536160,"personPtyId":48195227,"firstName":"Phillip","lastName":"King","titleText":"Hyundai Service Warranty Admin","emailTxt":"Pking@McGrathCity.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31290,"certifiedEmployee":false,"deptDscrp":"Service"}]

McGrath City Hyundai

Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 4:00 PM

McGrath City Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2013

We know you have a choice when you choose your automobile dealer. So our goal is to EARN YOUR BUSINESS every time you step into our dealership.

...



The McGrath Family has over 60 years of car experience. Our secret is that after all these years, we still take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority.

When You Do The Math, You Choose McGrath!

"When You Do The Math, You'll Choose McGrath!"

Service

Oil, Filter Change

$29.95 and up*

Tire Rotation

$24.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1825 lifetime reviews. Includes reviews of McGrath City Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2018

    They gave us a first class service. They showed us many car options and a comfortable monthly payment. Above all, I thank Mr. Robert Gil Jr. for all his... attention and kindness. Excellent service. Very happy, I recommend 100%. Gracias por todo!! Muy contenta con el servicio de calidad y de primera. Y sobretodo al Sr. Robert Gil Jr.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Gil jr

    Sales and Lease Professional

    (5.0) 347 reviews

    Dave Glas

    Finance Manager

    (4.8) 151 reviews

  • 5.0 out of 5
    October 13, 2018

    I had a great experience with looking for a new car that fits my style thanks to Jacqui for all the help she was amazing.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacqueline (Jacqui) Prince

    Certified Sales and Leasing Consultant

    (5.0) 9 reviews

  • October 8, 2018

    Jacqueline (Jacqui) Prince and Antwoine Brown made my least favorite activity (buying a new car) and enjoyable experience. They were helpful, professional... and accommodating through and through. Jaqui even sang happy birthday to my wife.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacqueline (Jacqui) Prince

    Certified Sales and Leasing Consultant

    (5.0) 9 reviews

    Dave Glas

    Finance Manager

    (4.8) 151 reviews

  • 5.0 out of 5
    October 12, 2018

    It doesn't matter if you know everyone there or it is your first time there, you are treated the same. Nice people, very friendly and courteous. It is... very bad that people do not buy cars everyday, because that would have been the case, this was going to be one of my favorite places.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marcus Lozano

    Sales Associate

    (4.9) 151 reviews

    Ferik Shuaipi

    Sales Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    October 9, 2018

    I had a pleasure to buy a car from this dealership. Everyone was knowledgeable and friendly. My salesman Jacob Psarski was a genuinely caring person who... makes a great salesperson. He is trustworthy, helpful and well organized. Jacob makes sure you???re well taken care of and always welcomes you with a smile. He definitely exceeded my expectations. Thank you for such great experience!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christine Tonelli

    Service Advisor

    (4.2) 104 reviews

    Jacob Psarski

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 8, 2018

    We feel very well taken care of by the people who work in the place and especially by Marcos Marin, thanks for your attention and dedication towards us,... I fully recommend this dealer

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 2, 2018

    This is as much of a negative review for McGrath City Hyundai as it is for Hyundai Motor Finance at the corporate level. I leased a 2015 Hyundai Sonata... 4-door Sedan SE from Hyundai of Bedford in Bedford, OH in September of 2015. The experience was very straight-forward, my monthly lease payment was what I generally expected to pay, and the overall 3-year experience of the lease term with the Sonata was decent. Based off of this experience after relocating to Chicago this year, I decided to lease again with Hyundai by starting with a visit to Hyundai of Bedford. The first red flag was that the lease pricing was ambiguous. Other vehicles on their lot such as the 2018 Accent were less expensive vehicles overall, but their lease pricing was higher. I made it explicitly clear to Marco that I had no particular interest in SE's or anything else that had potential to mark up the price, but I still felt like I was persuaded into getting a vehicle that was more than what I could have paid for a vehicle of lesser features. Nonetheless, I left the dealership somewhat hastily with a new 3-year lease of a 2018 Hyundai Elantra SE. The second red flag was the negotiating process. I left the dealership under the impression that we had agreed upon the remaining lease payment for the last month on my 2015 Sonata being taken care of by McGrath City Hyundai, particularly negotiated by the down payment I provided. I received no details as to how McGrath City Hyundai would be paying this remaining lease payment on my Hyundai Finance account for the Sonata, which I expressed in a survey result after leasing the Elantra. Since these details weren't properly asserted in our written agreement when I leased the Elantra, that's when the trouble began. The dealership tried to assert that they didn't agree to pay on my old lease. They made me feel like I was trying to be dishonest with them and what we had agreed upon, when in reality I was certain that we did. This is truly when the whirlwind of what became a series of almost 15-20 calls over the course of the past 3 months started: calling Marco at the dealership to get things moving with their payments on my old lease to Hyundai Motor Finance, talking to the financial manager at McGrath City Hyundai, talking to Marco time and again, talking to the sales manager at McGrath City Hyundai, etc. The bulk of these calls were involved with getting my balance straightened out with Hyundai Motor Finance. They had issues with editing my remaining balance on the Sonata to properly reflect payments that were made both by myself and by McGrath City Hyundai to pay the balance down. They tried to initially deny my eligibility to have the $400 vehicle inspection and up to $500 in damage fees waived as they had promised if I made the decision to lease again with Hyundai. After various series of waiting???in some cases day-to-day and in others week-to-week???on confirmation that things were finally taken care of and my Hyundai Finance account was officially closed out as it related to the Sonata, I finally received a notification in the mail that my account was supposedly closed. Today, however, my credit report got knocked down 40 points because Equifax is seeing my account with the Sonata???still???as being past due. All of this would have had the potential to be mitigated if any combination of Marco Lozano, Dave Glas, or anyone in management at McGrath City Hyundai was proactive and willing to work with me and Hyundai Finance to get this resolved. I have received zero followup from Marco or anyone at McGrath City Hyundai since I have been dealing with Hyundai Motor Finance on this issue, and my credit score has suffered as a result. They happily roped me in for the sale and completely abandoned me to my own devices to figure this out. Truly an awful experience that has left me in a position of considering legal action.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
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    McGrath City Hyundai

    Hello, My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers... is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon. Respectfully, Loredana Giotta Customer Specialist McGrath City Hyundai Lgiotta@mcgrathcity.com 773-889-9090 Ext. 3767


    Worked with:
    Dave Glas

    Finance Manager

    (4.8) 151 reviews

  • 1.0 out of 5
    October 2, 2018

    This is as much of a negative review for McGrath City Hyundai as it is for Hyundai Motor Finance at the corporate level. I leased a 2015 Hyundai Sonata... 4-door Sedan SE from Hyundai of Bedford in Bedford, OH in September of 2015. The experience was very straight-forward, my monthly lease payment was what I generally expected to pay, and the overall 3-year experience of the lease term with the Sonata was decent. Based off of this experience after relocating to Chicago this year, I decided to lease again with Hyundai by starting with a visit to Hyundai of Bedford. The first red flag was that the lease pricing was ambiguous. Other vehicles on their lot such as the 2018 Accent were less expensive vehicles overall, but their lease pricing was higher. I made it explicitly clear to Marco that I had no particular interest in SE's or anything else that had potential to mark up the price, but I still felt like I was persuaded into getting a vehicle that was more than what I could have paid for a vehicle of lesser features. Nonetheless, I left the dealership somewhat hastily with a new 3-year lease of a 2018 Hyundai Elantra SE. The second red flag was the negotiating process. I left the dealership under the impression that we had agreed upon the remaining lease payment for the last month on my 2015 Sonata being taken care of by McGrath City Hyundai, particularly negotiated by the down payment I provided. I received no details as to how McGrath City Hyundai would be paying this remaining lease payment on my Hyundai Finance account for the Sonata, which I expressed in a survey result after leasing the Elantra. Since these details weren't properly asserted in our written agreement when I leased the Elantra, that's when the trouble began. The dealership tried to assert that they didn't agree to pay on my old lease. They made me feel like I was trying to be dishonest with them and what we had agreed upon, when in reality I was certain that we did. This is truly when the whirlwind of what became a series of almost 15-20 calls over the course of the past 3 months started: calling Marco at the dealership to get things moving with their payments on my old lease to Hyundai Motor Finance, talking to the financial manager at McGrath City Hyundai, talking to Marco time and again, talking to the sales manager at McGrath City Hyundai, etc. The bulk of these calls were involved with getting my balance straightened out with Hyundai Motor Finance. They had issues with editing my remaining balance on the Sonata to properly reflect payments that were made both by myself and by McGrath City Hyundai to pay the balance down. They tried to initially deny my eligibility to have the $400 vehicle inspection and up to $500 in damage fees waived as they had promised if I made the decision to lease again with Hyundai. After various series of waiting—in some cases day-to-day and in others week-to-week—on confirmation that things were finally taken care of and my Hyundai Finance account was officially closed out as it related to the Sonata, I finally received a notification in the mail that my account was supposedly closed. Today, however, my credit report got knocked down 40 points because Equifax is seeing my account with the Sonata—still—as being past due. All of this would have had the potential to be mitigated if any combination of Marco Lozano, Dave Glas, or anyone in management at McGrath City Hyundai was proactive and willing to work with me and Hyundai Finance to get this resolved. I have received zero followup from Marco or anyone at McGrath City Hyundai since I have been dealing with Hyundai Motor Finance on this issue, and my credit score has suffered as a result. They happily roped me in for the sale and completely abandoned me to my own devices to figure this out. Truly an awful experience that has left me in a position of considering legal action.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Marcus Lozano

    Sales Associate

    (4.9) 151 reviews

    Dave Glas

    Finance Manager

    (4.8) 151 reviews

  • 5.0 out of 5
    October 2, 2018

    I really enjoyed my experience at this dealership. Everyone was so friendly and helpful during my car buying experience. I'm very happy that I came to... this dealership. I never once felt pressured to get a certain car. I knew what I wanted and Jaqui gave me that. I bought my Hyundai Kona and I really love the car. Everything went smooth and with Jaquis charisma it was even better. Marco helped with translating things to my dad and was so helpful with that too. But Jaqui was awesome!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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    Worked with:
    Jacqueline (Jacqui) Prince

    Certified Sales and Leasing Consultant

    (5.0) 9 reviews

    Dan Jocic

    Sales Manager

    (4.7) 19 reviews

    Angelo Liouimi

    Finance Manager

    (4.7) 36 reviews

  • 4.8 out of 5
    October 2, 2018

    Traded in my 2010 Tucson for a new 2018 Tucson (lot of fun new safety/tech features!) and Robert was informed, pleasant and competent. The other team members... to glide me through financing were great to deal with and I would highly recommend this car dealer. Thanks all!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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    Worked with:
    Robert Gil jr

    Sales and Lease Professional

    (5.0) 347 reviews

    Gail Williams

    Internet Sales Consultant

    NOT RATED

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