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McGrath City Hyundai

(3,043 reviews)
Visit McGrath City Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 8 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 562-1342 (866) 562-1342
Used (888) 693-5992 (888) 693-5992
Service (888) 749-5158 (888) 749-5158

Reviews

(3,043 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath City Hyundai from DealerRater.

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Noel and Kylie

Hi my name is Noel I would like to thank Marcus Lozano for the pleasure to meet him was a very respectful person very respectful he will try to work with you and try to get something for you I would recommend if you guys go buy a car get in contact With Marcus Lozano he will help you out with what ever car you need thank you for having us at the dealership Marcus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello, Thank you for taking the time to post a review. It is our goal to provide every customer with an exceptional purchase experience and I am glad to hear that you enjoyed your time with Marcus. We appreciate your business and your feedback! We look forward to seeing you on your first service visit. Kindest Regards, Loredana R. Giotta Hyundai Customer Specialist Lgiotta@McGrathCity.com 773-889-9090 Ext. 3767

Very Poor Customer Service

Jacob was friendly when we first got to the dealership. However, when Marcus came and talked to us he was nice at first until we didn't agree to HIS terms he became very rude and had the nerve to ask if we "came to our senses"? Yes, Marcus we have and would never recommend McGrath dealership to anyone and will post reviews on all sites. The owner should fire you for your-unprofessional behavior and lack of respect to customers. As old as you are you have a lot to learn about customer service!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon. Respectfully, Loredana Giotta Customer Specialist McGrath City Hyundai Lgiotta@mcgrathcity.com 773-889-9090 Ext. 3767

Marcus is the Best

Just picked up my new Hyundai from Marcus. It was the best car buying experience I have ever had in my life. I drove over an hour to get there, and he made it the easy. Not only did he have the car ready from me, but he also ordered some local food for me and my family. What an amazing employee, this guy should be promoted with his great customer service and attention to detail. Thank you again!!! I will send everyone I know to Marcus because he is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience

It was a breeze dealing with Marcus Lozano. I highly recommend him to anyone, friends,coworker and my family. He the best person to deal with very straightforward. He's an asset to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time buyer

Me being a first time car buyer, I felt very welcomed and I am very pleased with the service at McGrath City Hyundai. I am very happy to have met Marcus Lozano who was very helpful, friendly and patient as well as professional with me. He answered and explain all of my question until I had no doubts. I really recommend buying from here and also, make sure you ask for Marcus. He will honestly, have your best interest in mind. I had a great time buying my first car at McGrath City Hyundai with the help of Marcus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First time buyer

Me being a first time car buyer, I felt very welcomed and I am very pleased with the service at McGrath City Hyundai. I am very happy to have met Marcus Lozano who was very helpful, friendly and patient as well as professional with me. He answered and explain all of my question until I had no doubts. I really recommend buying from here and also, make sure you ask for Marcus. He will honestly, have your best interest in mind. I had a great time buying my first car at McGrath City Hyundai with the help of Marcus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello, Thank you for taking the time to post a review. It is our goal to provide every customer with an exceptional purchase experience and I am glad to hear that you enjoyed your time with Marcus. We appreciate your business and your feedback! We look forward to seeing you on your first service visit. Kindest Regards, Loredana R. Giotta Hyundai Customer Specialist Lgiotta@McGrathCity.com 773-889-9090 Ext. 3767

Great Service

As a first time car buyer, I did my fair share of research/hunting for the best deal I could find. Thankfully, another member of my family had recently purchased a vehicle here and referred me to Marcus Lozano. Marcus was incredibly thorough and patient, making my experience one of a kind. Not only did he offer me an incredible deal, he has been more than willing to answer any questions during the entire process, putting any doubts or fears I have had at ease. I am incredibly grateful for my experience with Marcus and McGrath and I look forward to working with him again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Thank you for taking the time to post a review. It is our goal to provide every customer with an exceptional purchase experience and I am glad to hear that you enjoyed your time with Marcus. We appreciate your business and your feedback! We look forward to seeing you on your first service visit. Kindest Regards, Loredana R. Giotta Hyundai Customer Specialist Lgiotta@McGrathCity.com 773-889-9090 Ext. 3767

Fantastic Service for a First Time Buyer

As a first time car buyer, I did my fair share of research/hunting for the best deal I could find. Thankfully, another member of my family had recently purchased a vehicle here and referred me to Marcus Lozano. Marcus was incredibly thorough and patient, making my experience one of a kind. Not only did he offer me an incredible deal, he has been more than willing to answer any questions during the entire process, putting any doubts or fears I have had at ease. I am incredibly grateful for my experience with Marcus and McGrath and I look forward to working with him again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service & experience!

Robert Gil Jr. provided excellent service and a great experience. This was my first Hyundai purchase and I'm very happy. He was very helpful and showed great patience when it came to finding my perfect car and worked out an excellent deal. Not only did he help me find a car for myself but for my boyfriend as well. He's awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Car Shopping experience

If you are looking to purchase a car Marcus Lozano is your man! It was a pleasure working with him, I felt comfortable about my decision and Marcus went above and beyond to get me on wheels! After being there for a bit, I felt like family. The environment felt so welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello Angelo, Thank you for taking the time to post a review. It is our goal to provide every customer with an exceptional purchase experience and I am glad to hear that you enjoyed your time with Marcus. We appreciate your business and your feedback! We look forward to seeing you on your first service visit. Kindest Regards, Loredana R. Giotta Hyundai Customer Specialist Lgiotta@McGrathCity.com 773-889-9090 Ext. 3767