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Phil Wright Autoplex

4.7
(1,703 reviews)
Visit Phil Wright Autoplex
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2024 state dealer award View 6 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

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New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Inventory

See all 168 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2022.
Welcome to Phil Wright Autoplex! Thank you for visiting our Cars.com page and considering us for the purchase or lease of your next new or pre-owned vehicle. Our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle.
We may not be the biggest lot! But we are the Wright lot!

Service center

Phone number (479) 763-3128

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 8 employees View less employees

Reviews

4.7
(1,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

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5.0

The service manager is a kind and understanding person.

The service manager is a kind and understanding person. He goes out of his way to explain issues and addresses concerns.

5.0

The service manager is a kind and understanding person.

The service manager is a kind and understanding person. He goes out of his way to explain issues and addresses concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Randall, for sharing your positive experience with us at Phil Wright Autoplex. We truly appreciate your kind words about our service manager. It's great to hear that he provided you with exceptional service and made sure all your concerns were addressed. We look forward to welcoming you back for your future automotive needs. Drive safely! Sincerely, The Phil Wright Autoplex Team

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5.0

John David made sure we got exactly the vehicle we came

John David made sure we got exactly the vehicle we came for. No pressure no bologna, just quick and painless and simply an easy experience all around. Likely to be a return customer in the future

5.0

John David made sure we got exactly the vehicle we came

John David made sure we got exactly the vehicle we came for. No pressure no bologna, just quick and painless and simply an easy experience all around. Likely to be a return customer in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Phil Wright Autoplex! We appreciate your positive feedback about John and are thrilled to hear about your seamless experience with us. We look forward to assisting you again in the future. Safe travels! Sincerely, The Phil Wright Autoplex Team

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5.0

Wry good experience for us.

Wry good experience for us. Friendly staff. Yes I would recommend to friends and family

5.0

Wry good experience for us.

Wry good experience for us. Friendly staff. Yes I would recommend to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Phil Wright Autoplex and for recommending us to your loved ones. We are delighted to hear about your positive experience with our friendly staff. We look forward to assisting you, your friends, and family in the future! Sincerely, The Phil Wright Autoplex Team

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5.0

This dealership does a very good job of taking care of

This dealership does a very good job of taking care of the customer on every level

5.0

This dealership does a very good job of taking care of

This dealership does a very good job of taking care of the customer on every level

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Phil Wright Autoplex and for recognizing our commitment to excellent customer service. We aim to provide a top-tier experience for every customer, and we appreciate your positive feedback. We look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team

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3.0

My second experience and I didn’t feel like a customer.

My second experience and I didn’t feel like a customer. I was just handed paperwork and told a price! I plan on finding another place after this experience

3.0

My second experience and I didn’t feel like a customer.

My second experience and I didn’t feel like a customer. I was just handed paperwork and told a price! I plan on finding another place after this experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us, Tabitha. We're disappointed to hear that you didn't feel like a valued customer during your visit. At Phil Wright Autoplex, we strive to provide exceptional service and a personalized experience for all our guests. We appreciate your input and would like the opportunity to make things right. Please feel free to reach out to us directly so we can address your concerns and ensure a more positive experience in the future. Sincerely, The Phil Wright Autoplex Team

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3.0

An hour and a half for an oil change and tire rotation

An hour and a half for an oil change and tire rotation was ridiculous. Someone should have come to the waiting room and explained what the issue was, not left me wondering and waiting.

3.0

An hour and a half for an oil change and tire rotation

An hour and a half for an oil change and tire rotation was ridiculous. Someone should have come to the waiting room and explained what the issue was, not left me wondering and waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We understand your frustration with the wait time during your oil change and tire rotation. We appreciate your input and will use it to improve our service to ensure a smoother experience in the future. If you have any further concerns, please feel free to reach out to us directly. Thank you for choosing Phil Wright Autoplex. Sincerely, The Phil Wright Autoplex Team

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5.0

Great people to work with everybody needs to come in and

Great people to work with everybody needs to come in and check the selection of cars they have

5.0

Great people to work with everybody needs to come in and

Great people to work with everybody needs to come in and check the selection of cars they have

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We truly appreciate your kind words about our team at Phil Wright Autoplex and the selection of cars we offer. We look forward to welcoming you and others back for another outstanding experience. See you soon! Sincerely, The Phil Wright Autoplex Team

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5.0

Phil Wright Service department done a excellent job

Phil Wright Service department done a excellent job changing my oil and rotating my tires great service

5.0

Phil Wright Service department done a excellent job

Phil Wright Service department done a excellent job changing my oil and rotating my tires great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Phil Wright Autoplex for your oil change and tire rotation, Joyce. We're thrilled to hear that you had a great experience with our service department. We appreciate your positive feedback and look forward to serving you again in the future. Drive safely! Sincerely, The Phil Wright Autoplex Team

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1.0

Not impressed.

Not impressed. No personal I interaction. It was all through text messages. What a difference a phone call would have made

1.0

Not impressed.

Not impressed. No personal I interaction. It was all through text messages. What a difference a phone call would have made

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Laney, it is disappointing for us to hear that your experience was anything less than great. After reviewing the notes in the computer we do see that our sales associate and sales Manager had attempted to call you a couple of times to go over some details about your trade in. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (479) 968-1555. We look forward to hearing from you.

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5.0

Phil Wright Autoplex will go above and beyond for you!

Phil Wright Autoplex will go above and beyond for you! They are willing to work with you, make it easy, and truly care. If you are looking for a new or used vehicle, check them out.

5.0

Phil Wright Autoplex will go above and beyond for you!

Phil Wright Autoplex will go above and beyond for you! They are willing to work with you, make it easy, and truly care. If you are looking for a new or used vehicle, check them out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review of Phil Wright Autoplex! We greatly appreciate your kind words and recommendation. It was a pleasure working with you, and we're thrilled to hear about your positive experience. If you need anything in the future, don't hesitate to reach out. We look forward to assisting you again! Sincerely, The Phil Wright Autoplex Team

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