Reviews
They always strive to help me find the vehicle I am
They always strive to help me find the vehicle I am looking for if they do not have what I am looking for. The sales team are always polite and friendly and if they can’t not answer my questions they find out the answer and get back with me. I have naught a lot of vehicles from them and I will buy again from them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Phil Wright Autoplex. We appreciate your kind words about our sales team and their efforts to assist you. Your loyalty means a lot to us.
Very good service here!
Very good service here! The people are always very knowledgeable and friendly. I only bring my cars to this service department. They check everything on my vehicle so I know I’m safe.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Phil Wright Autoplex with your vehicle. We appreciate your kind words about our knowledgeable and friendly team. Your safety is important to us.
Dealership is always willing to help in any way possible
Dealership is always willing to help in any way possible - whether it is purchasing a new or used vehicle, finding exactly what you are looking for, providing a loaner, or servicing your vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing our team's efforts at Phil Wright Autoplex. We appreciate your detailed feedback and support.
They have always been able to take care of my vehicle
They have always been able to take care of my vehicle needs five star great job
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Phil Wright Autoplex. We appreciate your positive feedback.
They have great service.
They have great service. Everyone is very respectful and courteous. They always communicate clearly what was done and what possible needs might be coming up in the near future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's clear communication and respectful service. We appreciate your feedback at Phil Wright Autoplex.
Terry was patient and caring.
Terry was patient and caring. He care about my concerns. I would recommend him as very good salesman! Thank you Terry for working with us!!!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback and recommendation. We appreciate you recognizing our team's effort at Phil Wright Autoplex. Please feel free to contact us if you have any further concerns.
Great people!
Great people! Friendly and helpful service advisor. Notified as work was done, ready in a day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's service and communication. We appreciate your feedback at Phil Wright Autoplex.
Easy to deal with, no pressure sales tactics.
Easy to deal with, no pressure sales tactics. Have always had great service when I’ve taken my car in for service. Would recommend to all my friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Phil Wright Autoplex. We appreciate your continued trust and positive feedback about our service.
Brian Ellis, Service Advisor at Phil Wright, took
Brian Ellis, Service Advisor at Phil Wright, took excellent care of us and our Tahoe when we broke down on I-40 in Russellville while going home to Florida from Vancouver, BC Canada. The OnStar tow guy was amazing too and came within 30 minutes. Even the local police saw to it that we were safe and our car was already towed to its destination. Brian told us we needed a new transmission, arranged a ride for us to Enterprise car rental and told us he would be in touch. Well, he kept us informed every inch of the way! Thank the lord the transmission was under warranty! We took a rental car home because we didn't know when it would arrive. Brian was in charge and kept in touch with us every inch of the way. It took 3-4 days before Brian received the transmission, but the very next day it was installed. He was a life saver! The people in Russellville were so kind, friendly and helpful. If I buy another car, I would travel to Phil Wright to buy it. Service is a big plus there and Brian gets "gold stars" for customer service! I wish I had his service dept. in south Florida. Best to all of you and thank you so much!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your detailed experience. We appreciate your kind words about our team and the service provided during a difficult situation. Phil Wright Autoplex values your feedback and wishes you safe travels.
I am very satisfied with the service I receive at PWA.
I am very satisfied with the service I receive at PWA. The waiting area is comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback about our service and waiting area. We appreciate your support of Phil Wright Autoplex.