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Chastang Ford

(461 reviews)
Visit Chastang Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (855) 350-4637 (855) 350-4637
Used (866) 248-5291 (866) 248-5291
Service (866) 236-0979 (866) 236-0979

Inventory

See all 263 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2024.
At Chastang Ford, we believe buying a vehicle should be simple, honest, and centered around you. That’s why we never tack on hidden dealer add-ons or surprise fees. You see what you get fair pricing, a no-pressure experience, and a team that respects your time. Located in Houston, TX, we specialize in retail and commercial sales, offering a wide selection of Ford trucks, SUVs, vans, and custom upfits. Whether you’re shopping for your family or your business, we’re here to help you find the right vehicle without the hassle. We also buy work trucks and offer competitive trade-in values.
THE FORD TRUCK EXPERTS

Service center

Phone number (866) 236-0979

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(461 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chastang Ford from DealerRater.

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reliable service with great customer service.

reliable service with great customer service. will be a reoccurring customer for any service needs

reliable service with great customer service.

reliable service with great customer service. will be a reoccurring customer for any service needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The service attendant was very friendly honest and very

The service attendant was very friendly honest and very helpful. He was concerned and answered all my questions

The service attendant was very friendly honest and very

The service attendant was very friendly honest and very helpful. He was concerned and answered all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Poor after sale communication, I am still waiting for

Poor after sale communication, I am still waiting for license plates and an answer as to why the trailer towing package was not included with the vehicle.

Poor after sale communication, I am still waiting for

Poor after sale communication, I am still waiting for license plates and an answer as to why the trailer towing package was not included with the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Every time I bring my car there Mr.

Every time I bring my car there Mr. Clint at the 610 shop always make sure I receive the best service possibe

Every time I bring my car there Mr.

Every time I bring my car there Mr. Clint at the 610 shop always make sure I receive the best service possibe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad we could get you taken care of, thanks for the great feedback!

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The service was great and Mr.

The service was great and Mr. C.Couch was wonderful in asking questions about our problem with the car. And we thank him very much. Also the Service man that help us was when we came to pick the car was great also. But most of all Thank you for your support and service.

The service was great and Mr.

The service was great and Mr. C.Couch was wonderful in asking questions about our problem with the car. And we thank him very much. Also the Service man that help us was when we came to pick the car was great also. But most of all Thank you for your support and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy to keep your vehicle running strong. Thanks for the positive feedback!

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Very easy to deal with and no pressure sales experience.

Very easy to deal with and no pressure sales experience. Will definitely do business with them again

Very easy to deal with and no pressure sales experience.

Very easy to deal with and no pressure sales experience. Will definitely do business with them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your business. Thanks for the 5 stars!

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Great service.

Great service. Appointment was kept on time, got in and out fast, and service with a smile. Thanks guys!!

Great service.

Great service. Appointment was kept on time, got in and out fast, and service with a smile. Thanks guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad our service team could help.

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Great service.

Great service. Great communication, friendly, and fast. I would highly recommend.these guys. Been there multiple times and I am always satisfied.

Great service.

Great service. Great communication, friendly, and fast. I would highly recommend.these guys. Been there multiple times and I am always satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind words and continued trust in our service team!

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They did not fix the issue.

They did not fix the issue. It took over 6 days for them to give my car back. When they did the job was not completed.

They did not fix the issue.

They did not fix the issue. It took over 6 days for them to give my car back. When they did the job was not completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and that the issue wasn’t resolved. Please contact us at 713-678-5016 so we can address this promptly.

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I asked to see if they could have my car done by 11am and

I asked to see if they could have my car done by 11am and had it ready by 10:30. I got there at 9 am. Great job by Isaac

I asked to see if they could have my car done by 11am and

I asked to see if they could have my car done by 11am and had it ready by 10:30. I got there at 9 am. Great job by Isaac

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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