Reviews
Christian was very helpful and knowledgeable about the service required for my vehicle, was a seamless process.
Christian was very helpful and knowledgeable about the service required for my vehicle, was a seamless process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service dept. friendly staff and service advisors. Easy to set an appointments. Friendly shuttle Service. .
Great service dept. friendly staff and service advisors. Easy to set an appointments. Friendly shuttle Service. .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Christian let me know I was in the correct place & explained all issues where I could understand what was needed.
Christian let me know I was in the correct place & explained all issues where I could understand what was needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer starts with easy scheduling and appointment making which Joni helped accomplish for me. My service manager greeted with a warm smile and escorted me to the waiting area with an estimated time for maintenance. The waiting area was clean and has ample seating. The service was completed timely with a car wash. My service cost was fair and reasonable for my car concerns. I had a 10/10 experience.
Great customer starts with easy scheduling and appointment making which Joni helped accomplish for me. My service manager greeted with a warm smile and escorted me to the waiting area with an estimated time for maintenance. The waiting area was clean and has ample seating. The service was completed timely with a car wash. My service cost was fair and reasonable for my car concerns. I had a 10/10 experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Heather, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Customer service was very good. Knowledgeable, friendly, and helpful, I had a great experience at the dealership, but filling out this form is a large pain on the butt!!!!
Customer service was very good. Knowledgeable, friendly, and helpful, I had a great experience at the dealership, but filling out this form is a large pain on the butt!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We’re glad our team provided knowledgeable, friendly, and helpful service. We also understand your frustration with the survey requirements and appreciate you taking the time to share your experience.
Everything went as expected. Good service. Pleasant waiting area. Had oil dhanger and tire rotation.
Everything went as expected. Good service. Pleasant waiting area. Had oil dhanger and tire rotation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mike was very courteous and professional. I brought my vehicle in for routine maintenance. The service was complete in a timely manner. The pricing reasonable.
Mike was very courteous and professional. I brought my vehicle in for routine maintenance. The service was complete in a timely manner. The pricing reasonable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Wanda, we're happy you found our staff to be so supportive during your experience here at Bob Howard Acura. If you have any further questions, please give us a call. We're always happy to help!
Great service friendly techs, good cars, etc etc etc etc etc etc ect etc etc etcetc
Great service friendly techs, good cars, etc etc etc etc etc etc ect etc etc etcetc
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I can’t say enough good things about the service I received, especially from Trevor, who was my main point of contact throughout the entire process. My vehicle had a catastrophic AC failure, and unfortunately, the part needed to repair it was on back order for months. Despite the long wait, Trevor made what could have been an incredibly frustrating experience so much easier. He provided exceptional service, kept me updated every step of the way, and made sure I always knew exactly what was going on. They also provided me with a vehicle while mine was waiting for repairs, which was a huge help considering how long the part took to arrive. The circumstances were obviously less than ideal, but the way Trevor handled everything was outstanding. His communication, professionalism, and genuine effort to take care of me made all the difference. I would absolutely recommend them, and Trevor in particular deserves recognition for going above and beyond.
I can’t say enough good things about the service I received, especially from Trevor, who was my main point of contact throughout the entire process. My vehicle had a catastrophic AC failure, and unfortunately, the part needed to repair it was on back order for months. Despite the long wait, Trevor made what could have been an incredibly frustrating experience so much easier. He provided exceptional service, kept me updated every step of the way, and made sure I always knew exactly what was going on. They also provided me with a vehicle while mine was waiting for repairs, which was a huge help considering how long the part took to arrive. The circumstances were obviously less than ideal, but the way Trevor handled everything was outstanding. His communication, professionalism, and genuine effort to take care of me made all the difference. I would absolutely recommend them, and Trevor in particular deserves recognition for going above and beyond.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Acura! Please don't hesitate to reach out if there's anything additional we can do for you.
Extremely professional, courteous and friendly. Easy to work with and they try to accommodate the customer with their schedules and service experience .
Extremely professional, courteous and friendly. Easy to work with and they try to accommodate the customer with their schedules and service experience .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.