Bob Howard Acura

Great service! Had a bad tire that needed to be replaced. I arrived 10 minutes before closing and they replaced my tires with a smile and a fair price. Good service department

Used car 'as is' purchase. 40 miles into driving off the lot received an 'emissions system fault.. did not pop up during test drive. Went back the next day and got quoted for a $1,500 repair. Used car so can't do anything about it but take care of it on my own.. Whether it is just 'bad luck' or not, it is tough to accept the whole experience after that.

Very well ran and organized dealership Took great care of me. And serviced my vehicle in a timely manner

Bob Howard Acura set me an appointment for oil change on my new MDX. The appointment was set by phone. I attempted a Saturday appointment but they were full so I was offered a Sunday 11:30 appointment. I checked the website which confirmed they were open Sunday 9:00 to 4:00. My wife and I left church and drove 30 minutes to the Acura service department in Edmond Oklahoma only to guitar was closed. After 30 minutes of waiting and making calls I decided my appointment was not going to be honored. We left frustrated and felt it had taken 2 hours of our weekend and still had not got service. I called my salesperson Joni on Monday and she advised they no longer have a local receptionist and everything goes to a service in Houston. I suggest that service should be given your actual hours of operation and update the website as well to prevent this from happening to others. Joni did get me an appointment this afternoon noon and I type this as I wait on my serotonin be complete. I appreciate Joni for her actions but have a very low opinion of Bob Howard Acura. I have no idea what this will cost today but feel it should be free. Hopefully they can make some adjustments to keep my business. Randy Murray

I’ve been a customer at this dealership for 6 years getting my car service on a regular basis and my experiences with Acura lately just have been dissatisfying . I will gladly take my services elsewhere and would advise others too as well. I could wrote a passage about my experience but it’s not even worth it at this point . It’s super frustrating. The dealership has demonstrated a lack of accountability and along with many inconvenience to loyal customers. It’s quite baffling !

Service is a prime reason in buying a car. The service at this ACURA dealership has met the mark. Despite winter storm conditions, my TLX had starting issues and new battery needed. Good technicians and parts in stock solved the problem.

Fast service and great customer service with Acura team :) A great combination to have on a busy work day. Always sit down with me and explain in detail the services my vehicle needs. Thank you 😊

I dropped my car off and told them I would be back to pick up at a specific time. I arrived at the time and all was waiting for me to check out. Perfect.

The entire staff was incredibly nice and accommodating abd my service did not take long at all.

Second time for a service call - they went beyond measure to accommodate everything needed. Much appreciation to the service advisor and the mechanics. Thanks guys!