Reviews
Great dealership to get a car
It’s hard to review a dealership on this time with the cars being so expensive and hard to get. But, I think Bob Howard did it’s job really good to get my vehicle. The people is friendly
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Hamilton for your kind words! We look forward to your business with us again!
Pushy and dishonest
The Bob Howard used car salesperson was a typical used car salesperson. He was annoying, pushy and dishonest. A huge contrast from my fist Bob Howard experience when I purchased a new vehicle.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for bringing this to my attention. I apologize for the sales experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Aaron London General Manager alondon@bobhowardauto.com
My wife and I loved our experience while we was th
Bryan was our salesman very helpful and friendly. Financing was pretty easy and helpful as well the process was all and all simple thank you for the exsperiance
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Amazing service team
Amazing service team that helped explain the process to me as this was my first time getting my car serviced here. The dealership was beautiful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you. We're glad that you had an excellent experience with your recent service visit.
Awesome service.
Shaya and Jillian are the best. Always friendly and super helpful when I take my car in for service. The whole service department does a great job taking care of my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We're glad that you had an excellent experience with your recent service visit.
Communication very lacking in Service Department
Arrived at 1:20 for a 1:30 appointment for an oil change. I see my vehicle parked under an awning at 3:15. Go to service desk to ask what’s going on. Wait on me to approve/disapprove recommend repairs. When a customer waiting in your waiting room & no response is received, why wouldn’t a service advisor not find you & talk to you?? I received no text & even verified my cell number. I would have considered having the recommended repairs done if I hadn’t been sitting there for well over an a hour & a half. Was told they had a new system that was glitchy. Never had this level of bad customer service from the service department before! Hoping this isn’t their new norm!!
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com
Friendly people.
Friendly, courteous and nice people over there at Bob Howard Toyota service department in Oklahoma City, Oklahoma. Definitely will use them again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you. We're glad that you had an excellent experience with your recent service visit.
Best experience buying my first preowned vehicle!
Thank you again Don for treating me like a person and not a sale. You went above and beyond finding me the SUV I wanted and getting me the price I wanted and extras I needed to make my preowned car purchase the best experience I could have hoped for. This was the third vehicle that you have helped me purchase and I recommend Bob Howard Toyota again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
BH Toyota - Fantastic Dealership
I've dealt with BH Toyota for several years for new cars and service...and have never been disappointed. Their service was great and their sales group (new and used) was a pleasure to deal with on my purchases. I would recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you. We're glad that you had an excellent experience with your recent service visit.
Great experience
Wonderful service at Bob Howard Toyota! We would definitely recommend to anyone wanting to purchase or service their car. The service is truly 5 star.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you. We're glad that you had an excellent experience with your recent service visit.