Reviews
The experience at Jim Norton was excellent!
It was a great experience! Patti went above and beyond to provide a great experience and got me into the truck I wanted. Definitely the best dealership in Tulsa!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review! Patti is truly an exceptional employee and we appreciate her for giving you a great experience. Congratulations on your truck and always feel free to let us know if you have any questions. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Easy, no pressure, informative car buying event
Our used car salesman, Darrin Hill, was easy to talk with and used no high pressure techniques to persuade us to buy. Was informative and helpful in many ways. They give you a preliminary monthly payment. Once we got to financing, tho, that number became even better. We would recommend you at least visit Jim Norton Toyota before you make a final decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience. It's great to know Darrin was able to provide you with the pressure-free and informative service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
You have to buy a Toyota
Today Angela sold me a 2018 Camry the experience was very friendly very comfortable would recommend to anyone Thank you Angela I’ll be back in about three years to buy a more expensive car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for going out of your way to write this review about our dealership and for your recommendation. We are dedicated to providing each and every customer with a comfortable and friendly experience and we are glad you experience this during your time with Angela. Congratulations on your 2018 Camry and we’re excited to work with you again. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Happy Girl
Todd was amazing in sales. He listened to what I wanted and had the perfect car waiting for me. Grant in financial was equally as helpful. He considered and listened to my needs for a payment and got me exactly what I needed. This is my 5th car I have purchased at Jim Norton and every experience has been great! Tinesa Siebert
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We can't tell you how much we appreciate your customer loyalty! We're glad to hear that Todd and Grant provided an exceptional vehicle buying experience. Thanks for the kind words and we look forward to seeing you back again. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
excellent knowledge of toyota vehicles
Mr Blocker was friendly, down to earth, knowledgable, and receptive to questions and concerns regarding all Toyota vehicles. He also gave personal space and time when warranted to make decision regarding purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Jim Norton Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Pleasant and fast!
This is my third vehicle with Jim Norton Toyota. This visit was by far the best, Pleasant and very fast which is appreciative. Brad and Andy are terrific and special thanks to them.9
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Jim Norton Toyota. We can’t wait to see you for your next servicing appointment! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Got the deal of a LIFETIME!
Didn’t have to be on Let’s Make a Deal to get the GRAND PRIZE! Angela did her very best to get us a great deal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Angela was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Excellent salesmanship NO pressure!
After shopping for a year and literally running out the doors of numerous dealerships I gave it another try. Mitch is totally laid back, knows his vehicles and was great fun to interact with. He had the cars I thought I was interested in parked side by side for comparison. When I told him I wanted a more sporty interior he left me for 5 minutes and came back with my dream car!! Thought I wanted a rav 4 and drove away in a Lexus!! Mitch was incredibly helpful knowledgeable. His “chill” approach kept me on site and sold me on the product..I dreaded going to another dealership and this fellow made buying a pleasure. Spending that kind of money should be fun. It certainly was just that!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mitch was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Great experience purchasing a new car.
Had a great experience purchasing our new 4Runner. It was a very simple process and a good deal. Great customer service. Luis our sales rep went beyond the sale. He was very informative and very knowledgeable about our purchase. Would highly recommend Jim Norton Toyota and our sales representative Luis!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Luis was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Good experience and helpful sales team
Throughout the process, I was treated with honesty and fairness from the salesperson, manager and finance department. I plan to return to the dealership for service in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com