Reviews
Very professional.
Very professional. I never have any issues with the service they provide. They are always helpful.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We're glad to hear that you had a professional and helpful experience with us at Jim Norton Toyota. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group
I can't recommend John Michael highly enough.
I can't recommend John Michael highly enough. Professional, attentive to detail, and very easy to work with. High marks indeed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We truly appreciate you taking the time to share your positive experience with John Michael at Jim Norton Toyota. We're thrilled to hear about the professional and attentive service you received. We look forward to assisting you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group
Excellent service with Kevin and Dalton at the Rental
Excellent service with Kevin and Dalton at the Rental Dept. Alway enjoy the courtesy and friendship. It is a great benefit to have this rental service so close to my home, a few blocks behind the dealership. Most important, for my travels and need of a rental, there is no better rental service or vehicles than Jim Norton Toyota. I am a Toyota guy, have had three pickup trucks and would consider buying nothing but a Toyota. I often rent the RAV-4, sometimes the Highlander. Love the vehicles, the Sirius radio and smooth ride. ---------Michael G. McGuire
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Michael, for sharing your positive experience with us! We are thrilled to hear that Kevin and Dalton provided excellent service at our Rental Department. We appreciate your loyalty as a Toyota guy and your preference for Jim Norton Toyota for both rentals and potential purchases. It's fantastic to know that you enjoy the RAV-4 and Highlander rentals, especially for their smooth rides and Sirius radio. We look forward to serving you again in the future and continuing to provide top-notch service. Thank you for your support! Sincerely, Courtney, Jim Norton Auto Group
Great place would go back for service if needed.
Great place would go back for service if needed. David was good to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're delighted to hear that you had a great experience at Jim Norton Toyota and that David provided excellent service. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group
Great service, they were quick and got my vehicle done in
Great service, they were quick and got my vehicle done in the appropriate time that they had said.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a positive review, Angelene! We're thrilled to hear that you had a great experience at Jim Norton Toyota. We always aim to provide efficient and timely service for our customers. We look forward to seeing you again in the future. Sincerely, Courtney, Jim Norton Auto Group
They were awesome helping us get into the vehicle we
They were awesome helping us get into the vehicle we wanted. Also lowered our payments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jim Norton Toyota and taking the time to leave such a positive review! We are thrilled to hear that we could assist you in finding the vehicle you wanted and work with you on your payments. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group
Brought my car in for an oil change and received amazing
Brought my car in for an oil change and received amazing service. Jeff Cantrell was so helpful and got me taken care of quickly and efficiently. Will definitely be back!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us, Mardi! We are delighted to hear that Jeff provided you with amazing service during your oil change visit. We appreciate your kind words and look forward to welcoming you back to Jim Norton Toyota in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group
Mr.Cantrell was very helpful to show me how to set my GPS
Mr.Cantrell was very helpful to show me how to set my GPS using voice! Thank you! Service well performed, too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and positive review! We are thrilled to hear that you had a great experience setting up your GPS and receiving excellent service from our team at Jim Norton Toyota. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group
Great service!
Great service! And the waiting time was perfect. They took care of my car needs in record time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review! We are delighted to hear that you had a great experience with us at Jim Norton Toyota. We truly appreciate your feedback and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group
The person that I had was very nice and gave me all the
The person that I had was very nice and gave me all the information I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We are thrilled to hear that you found our team at Jim Norton Toyota helpful and informative. If you ever need anything in the future, feel free to reach out. We appreciate your kind words! Sincerely, Courtney, Jim Norton Auto Group