South Pointe Chevrolet

I took my car in because it wouldn?t start assumed it was a battery issue. Was told it was not and sometimes the batteries just needed jumpstart. Three days later I was left abandoned. Service took a while and expensive.

They took care of me needed new tires. I had to leave it overnight. Thank you.

Very easy to work with. Very easy to work with. Very easy to work with.

Great place to have your vehicle serviced. Customer service is outstanding, everyone is professional and friendly and take the time to listen to your needs. Highly recommended South Point Chevy

Awful. Will never use this dealership again. Received their coupon flier in the mail. Called around 9am to schedule a brake pad replacement ($109), oil change ($30), and tire rotation ($10). They scheduled me for 10:30am, and I dropped my truck off then. At 5pm, I called to check on my truck. They said I needed to confirm I wanted brake pads, 6 1/2 hours after I dropped it off. The price was almost double as well, and they said they had not applied the coupons yet. Ok. The next day I go to pick it up. They hand me a bill for almost $400. They said the rotors had to be turned. I told them I never agreed to that. The manager said "how do do think a brake job is done?" As if suggesting that rotors always have to be done too, which they obviously don't. Sometimes yes, but not always. He said the rotors were another $233 to have them turned. Insane. I can get 2 rotors and 2 pad sets for almost half that price NEW. He then said I can only use 1 coupon per visit, because he said ""grocery stores only allow you to use one per visit". After telling him I wasn't paying for the rotors, the manager did eventually lower the price to around $220, so basically another roughly $20 or so more than should have been. I pad it, told him I'd never come back. He didnt seem to care at all. No apologies for holding my truck for almost 24 hours for a couple hours job, no apologies for the miscommunication. He just didn't care. Also, the several previous times I've gone here including this one, they've always had new people. This time, I checked my truck in with someone on their 2nd day. The lady handling my repairs was in her 3rd week. Employees do not seem to last here, for whatever reasons, they have a high turnover in this area. BE WARNED. If you care about your vehicle, consider am alternative.

A great experience. Fairly quick and easy, in and out. I would com back again Awesome!!!

Micheal was absolutely wonderful. Top tier, made my whole experience great and so smooth. We will be back for my boyfriend to find something. Obviously with Micheal.

Everyone in the Dealership was very nice and delivered great service. They make the process of buying a car a pleasant experience.

Very pleased with the service and the representative! Very courteous and willing to listen to my concerns. I will return for future service!! I was informed after inspection as to what to expect in repairs & cost. Thank you Southpoint service.

Excellent service. My 2009 impala had a very strange electrical issue and the first appointment was not able to fix it. However, they were able to fix it the next day for no extra charge alongside a bunch of other small issues, like my oil pressure sensor. John the manager is very upfront, honest, and explains the potential issues very well and makes sure to check everything!