Reviews
No urgency, no communication, set an appointment for
No urgency, no communication, set an appointment for vehicle. It didn’t get looked at till late the 2nd day and couldn’t get answer till the very end of day 3.
No urgency, no communication, set an appointment for
No urgency, no communication, set an appointment for vehicle. It didn’t get looked at till late the 2nd day and couldn’t get answer till the very end of day 3.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great fast service.
Great fast service. Communication was very good throughout the entire repair process keeping me informed of the diagnosis
Great fast service.
Great fast service. Communication was very good throughout the entire repair process keeping me informed of the diagnosis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mackenzie in service did a great job .
Mackenzie in service did a great job . Communicated regularly. Shuttle draws great ambassador . I can’t remember his name , sorry.
Mackenzie in service did a great job .
Mackenzie in service did a great job . Communicated regularly. Shuttle draws great ambassador . I can’t remember his name , sorry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went for oil change and tires rotated and why they DIDN'T
Went for oil change and tires rotated and why they DIDN'T PUT AIR IN MY TIRES. I have two at 31lbs and the other two are at 33lbs😒 all should be at 35lbs
Went for oil change and tires rotated and why they DIDN'T
Went for oil change and tires rotated and why they DIDN'T PUT AIR IN MY TIRES. I have two at 31lbs and the other two are at 33lbs😒 all should be at 35lbs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It was awesome, everyone was super nice and helpful.
It was awesome, everyone was super nice and helpful. The visit was very quick and easy.
It was awesome, everyone was super nice and helpful.
It was awesome, everyone was super nice and helpful. The visit was very quick and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Fast friendly service highly recommend for all your chevy
Fast friendly service highly recommend for all your chevy needs always have great service at south pointe
Fast friendly service highly recommend for all your chevy
Fast friendly service highly recommend for all your chevy needs always have great service at south pointe
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are delighted to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Was in quick with friendly staff and pickup and delivery
Was in quick with friendly staff and pickup and delivery to and from my home
Was in quick with friendly staff and pickup and delivery
Was in quick with friendly staff and pickup and delivery to and from my home
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Matt, we're happy you found our staff to be so supportive during your experience here at South Pointe Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
Clean and nice prompt service, great employees, Easy to
Clean and nice prompt service, great employees, Easy to deal with. Looking forward to the next service interval.
Clean and nice prompt service, great employees, Easy to
Clean and nice prompt service, great employees, Easy to deal with. Looking forward to the next service interval.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
No car wash.
No car wash. Left 2 messages Monday. No return call. Console latch not repaired. Completed work was good.
No car wash.
No car wash. Left 2 messages Monday. No return call. Console latch not repaired. Completed work was good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to lack of communication. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Christopher General Manager cgilmore@Group1Auto.com
Quick and easy.
Quick and easy. Brian D. was the best car salesman I have ever worked with! Hassle fee and met all our needs!
Quick and easy.
Quick and easy. Brian D. was the best car salesman I have ever worked with! Hassle fee and met all our needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!