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James Hodge Toyota

(70 reviews)
Visit James Hodge Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 8:00am–6:00pm
Tuesday 8:30am–8:00pm 8:00am–6:00pm
Wednesday 8:30am–8:00pm 8:00am–6:00pm
Thursday 8:30am–8:00pm 8:00am–6:00pm
Friday 8:30am–8:00pm 8:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of James Hodge Toyota from DealerRater.

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I did my research on new cars.

I did my research on new cars. I decided to go with a Camry. I made two trips two weeks apart to James Hodge. On the second trip I found a nice Camry SE in my budget. Angelina was my sales person. She was a pleasure working with. She gave me a quote on paper and I took it home to think about. A few hours later I did the deal. Everything went exactly as quoted no surprises. Dealership is no pressure and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dawson was our salesman.

Dawson was our salesman. We inquired about a vehicle late Friday evening and it was delivered in our driveway Saturday afternoon. There was a small miscommunication, but was quickly resolved Dawson went above and beyond to help my family, and we are very thankful! If you are looking at James Hodge Toyota, Dawson is your guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

backed out of agreement

they agreed to free oil changes for life when purchased vehicle . now they have a rule of you don't pay them overpriced service for for filters 10 times the price I can get myself they will no longer give free oil changes . just lost a customer for life

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The place to buy in Muskogee

The sales department is wonderful! Very helpful and listened to what I wanted in a truck! Service department is wonderful and quick! If your looking for a vehicle go to James Hodge Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service! It was above and beyond!

Great store and great staff! You will definitely find as it is said Quality Cars and Exceptional Service! Go check out Italo he will treat you like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love this place!

We had the absolute best experience purchasing our Corolla’s. The JHT sales staff was so welcoming and kind, and they even introduced me to my service advisor. Patrick takes great care of us, and I appreciate the courtesy calls when it is time to bring our Toyotas in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great people great cars

I have purchased all my cars here for years, great people wonderful experience if you go see them you will not be disappointed!! The have my business for life!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Crooked will try and change the paperwork.

Crooked will try and change the paperwork.will promise you things and you will never get them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Free oil changes "Now Not Free"

Wife and I took our vehicle's in for our free oil change for life that they bragged about when we bought our vehicle's. They tell us as of January 2023 will no longer be able to get free oil change unless you do the minimum Toyota recommended services through them like transmission fluid change, brake fluid change coolant flushes and so on. Can't do those yourself has to be done by them. That's not what we signed on the line for. It didn't say free oil changes for life if ... I've bought 3 vehicles from them sent many people to them and a total of 11 more friends and family bought from them. They should have said from January 2023 if you buy a vehicle free oil changes if ... not to past customers. Won't be back when you make a deal with someone better stick to it. Will not recommend James hodge Toyota again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Work not completed, argumentative staff. Weird.

Terrible service from the service repair department. Full charge for several service items. Only 10% of the work done as per confirmation from private mechanic. Not sure what they are doing but my experience was the worst of any Toyota dealer in my life. Avoid.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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