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Davenport Autopark

(331 reviews)

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Davenport Autopark from DealerRater.

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Oil change service 03-03-2016

I do not have a specific comment to make at this time. Service performed was acceptable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Leased a car

Second time leasing a car. Salesman Linwood Cofield is great at his job. He make you feel comfortable when making your purchase. Davenport is service for life is valuable service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GMC truck purchase

Excellent service and people! I highly recommend a visit to their dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Air Bag Replacement

The experiences that I have had with Davenport have all been above average. The only negative was that no one called when my vehicle was ready. I gave a time of 12:00 to be picked up, but I could have gotten my vehicle back sooner and freed the driver to pick up others at that time. I appreciate Davenport continuing to do business in Rocky Mount and being a leader in the community.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service!

Called for a quote one day and my car was fixed by noon the next day. Craig and company were great! Can't thank them enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional and know what they are doing!

From the greeting as you enter the service bay to the time you are escorted to your finished car, the Service Staff is highly professional. All work is explained completely and done right the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

Great experience! No problems at all. Salesman and Manager were excellent to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I JUST BOUGHT A NEW CAR!!!!!

I previously bought a car from Davenport Honda. Since I was very pleased with my experience then, I went back to buy another car. I also went to see Phil Arnold, the Sales Consultant, again because of my positive experience previously. I was not disappointed. Everything was explained to my satisfaction and I subsequently bought a 2015 Honda Civic. I previously had a Honda Accord, but I am delighted with my Civic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Positive, Pleasant, Professional Service

This is my 3rd Honda Accord that I have purchased from this dealership - 1st time was in 1990, 2nd 2004 and now my 3rd 2015. I live in Raleigh and travel to Davenport Honda in Rocky Mount because of all of my experiences from this dealership have always been postive, pleasant and professional. Everyone that works here is A1.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Service!

Great Service. In and put quickly! They are my dealership for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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