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Graff Chevrolet

(849 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 848-7718 (888) 848-7718
Used (866) 981-1293 (866) 981-1293

Inventory

See all 222 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2015.
Graff Chevrolet is proud to be an automotive leader in our area. Since opening our doors Graff Chevrolet has kept a firm commitment to our customers. We offer a wide selection variety of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Chevrolet or a used car or truck we will provide assistance to help you find financing options that fits your needs!
The Heart Beat Of The Metroplex!

Service center

Phone number (972) 343-1200

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Graff Chevrolet from DealerRater.

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Amazing people to do business with especially our

Amazing people to do business with especially our salesman Gabriel, he was able make sure I was taken care of from the time I got there till I pull off the lot. Would definitely be back for future purchases!

Amazing people to do business with especially our

Amazing people to do business with especially our salesman Gabriel, he was able make sure I was taken care of from the time I got there till I pull off the lot. Would definitely be back for future purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Absolutely terrible.

Absolutely terrible. Honestly this place has to be a scam! I went to get an oil change and I arrived at 7:45am - I was the first person there. The oil change took two and a half hours! I kept asking the associates about my car but they told it’s getting a car wash. It doesn’t take two hours to wash a car from the dealership. Poor communication! Will not be going back And they have the nerve to upsell me on a new battery that I didn’t need

Absolutely terrible.

Absolutely terrible. Honestly this place has to be a scam! I went to get an oil change and I arrived at 7:45am - I was the first person there. The oil change took two and a half hours! I kept asking the associates about my car but they told it’s getting a car wash. It doesn’t take two hours to wash a car from the dealership. Poor communication! Will not be going back And they have the nerve to upsell me on a new battery that I didn’t need

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Muy buen servicio, el joven que nos atendió nunca se

Muy buen servicio, el joven que nos atendió nunca se desesperó y al final salimos con una camioneta de ahí. Gracias muy profesionales. Esto borro la mala impresión que tenia de la ultima vez que hice una transacción con ustedes. Gracias 🙏

Muy buen servicio, el joven que nos atendió nunca se

Muy buen servicio, el joven que nos atendió nunca se desesperó y al final salimos con una camioneta de ahí. Gracias muy profesionales. Esto borro la mala impresión que tenia de la ultima vez que hice una transacción con ustedes. Gracias 🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I had a wonderful experience with Jesus J, and the other

I had a wonderful experience with Jesus J, and the other staff members who helped make my car-buying experience great!

I had a wonderful experience with Jesus J, and the other

I had a wonderful experience with Jesus J, and the other staff members who helped make my car-buying experience great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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$300+ estimate turned into $700+ charging $130 each of

$300+ estimate turned into $700+ charging $130 each of the 4 TMS that were replaced

$300+ estimate turned into $700+ charging $130 each of

$300+ estimate turned into $700+ charging $130 each of the 4 TMS that were replaced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great service from Pedro at Graff Chevrolet ,loved the

Great service from Pedro at Graff Chevrolet ,loved the free delivery thank you thank you

Great service from Pedro at Graff Chevrolet ,loved the

Great service from Pedro at Graff Chevrolet ,loved the free delivery thank you thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great company to do work with, love the customer service

Great company to do work with, love the customer service and their willingness to help. Definitely reconsider this dealership to Friends and family.

Great company to do work with, love the customer service

Great company to do work with, love the customer service and their willingness to help. Definitely reconsider this dealership to Friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Carlos Romero was able to get us a good deal not just on

Carlos Romero was able to get us a good deal not just on one new vehicles but two new vehicles! We have purchased several vehicles from this dealership and have never been disappointed. We decided to purchase a new suv and a truck and had the pleasure of working with sales representative Naomi Padilla and Victor Morales, Albert Moreno was in the finance department. The staff at Graff have always taken good care of us. We really appreciated their patience and the time they took to answer all of our questions. We thank you Graff for your professionalism in handling our business.

Carlos Romero was able to get us a good deal not just on

Carlos Romero was able to get us a good deal not just on one new vehicles but two new vehicles! We have purchased several vehicles from this dealership and have never been disappointed. We decided to purchase a new suv and a truck and had the pleasure of working with sales representative Naomi Padilla and Victor Morales, Albert Moreno was in the finance department. The staff at Graff have always taken good care of us. We really appreciated their patience and the time they took to answer all of our questions. We thank you Graff for your professionalism in handling our business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent service and a lot courtesy I highly recommend.

Excellent service and a lot courtesy I highly recommend. By the way, very fast service.

Excellent service and a lot courtesy I highly recommend.

Excellent service and a lot courtesy I highly recommend. By the way, very fast service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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This was the worst customer service I've experienced.

This was the worst customer service I've experienced. Customer rep takes days to get back with simple answers. Thinking of selling my Chevy just to not deal with the incompetency at this dealership

This was the worst customer service I've experienced.

This was the worst customer service I've experienced. Customer rep takes days to get back with simple answers. Thinking of selling my Chevy just to not deal with the incompetency at this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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