David McDavid Honda Irving

Sales Manager Dru and finance team were true professionals in diligently working to get trade in value assessed and car sale negotiated. The process was... quick and they accommodated our needs to ensure satisfaction in all facet.

LONG STORY SHORT (w/ details below) ??? Sohaib Imran promised an out the door price for a specific car. Once I got to the dealership, he handed me off... to James Steele, who proceeded to tell me the car Sohaib said they had wasn???t anywhere on the property. James was then incredibly irritated, short, condescending, and rude with me when I didn???t want to buy a different car. LONG STORY LONG ??? I was looking for a specific exterior/interior color on an Accord LX. Sohaib had made an offer over the phone and said that if I could come in that night, he would have the car I wanted and would sell it to me at that out the door price; I understand that "over the phone" offers are not written, but he seemed sincere so I decided to take him up on it. When I got in, he handed me over to James Steele who then proceeded to show me the keys for the specific car that I wanted but said he couldn't find it anywhere on the property. I sat with him for a bit longer while he explained I could have any other Accord LX on the lot for that out the door price (none of which matched the color combo I wanted). After telling him I was sticking with the black/black combo, he said he could get the car from another dealership and have it shipped there. I attempted to ask him "If you can find the car, would it be at the price we discussed?" but he cut me off with "Oh I promise you we can find the car." My next question to him was "If I do go this route and the car is brought here, can I look at and touch everything before purchasing it?" to which he responded (very rudely) "Well, they're all the same,??? before walking away. I found that to be incredibly impolite considering I was the one about to sink the money into a car that I had never even seen before. Throughout the entire conversation, James seemed incredibly short with me and irritated that I wasn't biting on buying another color combo. He then handed me back to Sohaib. During this conversation, Sohaib said that he couldn???t find the specific car I wanted at a different dealership, which was funny since James was so confident earlier that he would be able to find the car. When I explained that I would come back if they could find the black/black car they originally said they had, I would buy it for the agreed upon out the door price after taking a look at it (since it had been ???lost,??? who knows what could have happened to it). The conversation ended after that with me saying ???Give me a call if you find the car,??? and Sohaib responding, ???Okay, bye.??? I did happen to grab James Steele???s business card and it said ???Most Admired Sales Professional??? on the back because he consistently performed at the highest level while being professional and client-focused. Funny, considering the poor, unprofessional, rude, and deceiving experience I had with him and David McDavid.

I had a wonderful experience buying my new car at David McDavid Honda of Irving. Aside from the car being great, Ann's attention was sensational! She is... a great seller, very dear and helpful. I loved the experience of buying my new car here.

Visited David McDavid Honda of Irving looking for used cars. Was greeted by GP Inyang who treated us very nicely and asked a few questions to determine... what we were looking for. First car he showed us was the winner. Thanks GP for not wasting our time but quickly finding the right car to meet our needs. Thank, Roger

Never visit these guys..we recently bought a honda accord lx 2018..the financial manager played with us and changed the quote without our knowledge ...biggest... cheater bermea... JOHN PHLEM...why do you respond to google reviews...if you dont pick up the call, why do you share the phone number and make fool the customers...??

Cheap tactics played by bermea(finance manager)...I finalized the quote which is different from the paperwork. They had charged MSRP: 24,680$...which is... more than the manufacturer's suggested price. My final quote is 22,680$

I drove almost 300 miles to buy a new 2018 Honda from them, I did internet shopping & got $500+ better deal there than locally, It was worth the drive... to me, Everything handled well at dealer & only spent about 3 1/2 hours total there

I was scammed out my winnings with the card sent to my mailbox wasted my time and gas driving to this place 4/27/2018 .all 4 of my numbers matched and... then the other scatch off i was given i wasnt showed my real amount won by these people. When i came home i was told all amounts any person win is on the scratch off bt they hand me a 2 dollar bill like im a dam fool mad because i didnt want to make a purchase of a car i was completely discriminate against . I was not explain nothing regarding this scatch off that i hit with the matching of 3 coin stacks etc. Buck barton GM have failed to reply

Ignored my requests to email the out the door price Not the only dealership in metroplex. I will give my $ to a different dealer. T

I am awful with names. I went to meet John Santos to look into the possibility of buying a car. Unfortunately due to bad weather i reached the dealership... before he did and was greeted by a Mr Gutierrez. I can't remember his first name so sorry. He called John let me know he was on his way and asked if i mind he started the process. He listened to ehat i wanted gave me some advice. We worked together. John did arrive, but he sat with us and didn't try to take over. Mr Gutierrez found me the perfect car. I really wasn't expecting to leave with a new car. John also have me a hug when he saw me crying. This was the first cari bought by myself since my husband passed, i got emotional. I would highly recommend these two gentlemen to any who want to purchase a vehicle. Thank you. Carol Napolitano