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Westway Ford

(1,077 reviews)
Visit Westway Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
New (469) 706-6938 (469) 706-6938
Used (469) 713-3733 (469) 713-3733
Service (469) 913-1377 (469) 913-1377

Reviews

(1,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westway Ford from DealerRater.

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best customer care. muath alqadfan

i had the chance to check out a car and muath alqadfan was there to assist me all the way through the process, he was very kind and thoughtful and took it to another level of customer care. above and beyond, i would recommend him if you are searching for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We can't tell you enough how much we appreciate our team. They do a fantastic job and we're very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

Great Customer Service

Great Guys! Would definitely recommend them to anyone looking for a great Customer experience. Very clean and friendly atmosphere, everyone there really seems to enjoy what they do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We can't tell you enough how much we appreciate our team. They do a fantastic job and we're very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

best customer care

i had the chance to visit the store and got to be cared by muath alqadfan he was really helpful and took the time and effort to explain the car features and test driving the car. he went above and beyond and deserve a rise for what he is accomplishing with clients. i would definitely come back and search for him. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nice service

If I could give 100 stars for supporting and attention to detail , I would definitely would. Thank you for your help, Muath Alghadhfan. I will return again soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Unexpected visit

Turned out to be a pleasantly surprising visit. Dealership is very clean friendly and pleasant. I would definitely recommend this to others. Top Notch dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Helpful

Although I did not purchase a vehicle, Mr. Barker was a great help! He was very polite & proper, Also he stayed himself. I never got the vibe of a fake persona or anything of that nature, I felt like I was talking to a friend or family member almost. He was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!!!

Purchased a pre-owned 2018 Mustang from Jessica and Shane. They both made the buying experience relaxed, efficient and dare I say enjoyable!! They asked what I was looking for, what features I was interested in and gave me great options....all while staying in my price range!! Dealers that actually listen, amazing! Their first pick for me was the one I drove home within an hour!!! They will see me again and I will recommend to anyone in the market! Best buying experience hands down!! Thank you Jessica and Shane!!!! I love my car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We can't tell you enough how much we appreciate our team. They do a fantastic job and we're very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

Great experience at Westway Ford

Best experience ever buying a vehicle. Staff was competent, straightforward, honest, diligent and extremely professional. First rate operation. I greatly appreciated no hidden fees and Costs plainly stated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We can't tell you enough how much we appreciate our team. They do a fantastic job and we're very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

Rich Caldwell

Great Customer Service and Hospitality from the Service Department. They did an excellent job of keeping me informed of where they were in the process of diagnosing the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We can't tell you enough how much we appreciate our team. They do a fantastic job and we're very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

standard maintence

I made an appointment to get my oil changed and brakes checked and mentioned a Ford recall I saw n the news. The gentleman I spoke to said the recall repair would take all day so I would need to leave the car. The next morning I dropped it off with TC who was fantastic and she had my car out in one day. Doing the oil change, replaced my brakes and the recall. And my car was washed when I picked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.