Reviews
I am highly satisfied with the West Ford Dealership from my experience I received upon purchasing a vehicle from your establishment. The staff has been diligent in maintaining the vehicle, and the service advisors, along with all personnel I encountered, demonstrated professionalism and courtesy. Thank you for providing excellent service.
I am highly satisfied with the West Ford Dealership from my experience I received upon purchasing a vehicle from your establishment. The staff has been diligent in maintaining the vehicle, and the service advisors, along with all personnel I encountered, demonstrated professionalism and courtesy. Thank you for providing excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are grateful for the kind words you have shared, Theodore. It is truly rewarding to hear that your vehicle purchase experience was a positive one and that our team's professionalism and courtesy left a lasting impression. We take pride in ensuring every customer feels valued and well cared for, and we are glad that came through during your visit. Thank you for choosing Westway Ford, and we look forward to continuing to serve you whenever you need us.
Had outstanding visit at Westway Ford. Had my truck serviced and my service advisor was outstanding. Great visit.
Had outstanding visit at Westway Ford. Had my truck serviced and my service advisor was outstanding. Great visit.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us, Terry! It is truly wonderful to hear that your truck service visit went so well and that your service advisor made such a positive impression. We take great pride in delivering the kind of attentive, quality service that makes every visit worthwhile, and feedback like yours reminds us why that commitment matters. We look forward to welcoming you back the next time your truck needs attention.
I had an outstanding experience at this dealership during my recent oil change service. Kaleb was friendly, professional, and attentive from the moment I arrived. They completed the service quickly and efficiently while keeping me informed throughout the process. The waiting area was clean and comfortable, and the entire experience exceeded my expectations. It’s clear that customer satisfaction is a top priority here. I highly recommend this dealership for anyone looking for reliable service and excellent customer care. I’ll definitely be returning for future maintenance and service needs.
I had an outstanding experience at this dealership during my recent oil change service. Kaleb was friendly, professional, and attentive from the moment I arrived. They completed the service quickly and efficiently while keeping me informed throughout the process. The waiting area was clean and comfortable, and the entire experience exceeded my expectations. It’s clear that customer satisfaction is a top priority here. I highly recommend this dealership for anyone looking for reliable service and excellent customer care. I’ll definitely be returning for future maintenance and service needs.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are thrilled to hear about your outstanding experience during your recent visit! It's wonderful to know that you felt well taken care of from start to finish — from the prompt and efficient service to the comfortable waiting area. We take great pride in making sure every customer feels informed and valued throughout the process, and it means a great deal to hear that your expectations were not just met, but exceeded. Thank you so much for the kind words and for recommending us to others, Jason. We look forward to welcoming you back for all of your future maintenance and service needs!
Friendly Nobel ready always good mood asking for anything needed water and coffee if desired
Friendly Nobel ready always good mood asking for anything needed water and coffee if desired
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you immensely for taking the time to share your wonderful experience with us. We're delighted to hear that you found our team member to be so welcoming and accommodating during your visit. It's fantastic to know that the positive attitude and helpfulness you experienced made such an impression, and that the thoughtful touches like offering refreshments added to your comfort. Your kind words about the friendly service and readiness to assist with anything you needed truly mean a lot to our team. We appreciate you choosing Westway Ford and look forward to continuing to provide you with exceptional service in the future.
I had a recall on my truck, I called the service department and Kaitlyn was able to get me an appointment today and they get it fixed, like always amazing service
I had a recall on my truck, I called the service department and Kaitlyn was able to get me an appointment today and they get it fixed, like always amazing service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your positive experience with us. We understand how important it is to address recalls promptly, and we're pleased that our service team was able to schedule your appointment quickly and complete the necessary work on your truck. Your kind words about receiving consistently excellent service mean a great deal to us at Westway Ford. We truly appreciate customers like you who take the time to recognize our team's dedication to providing quality automotive care.
Kaitlyn was very helpful and very knowledgeable she did a great job with my situation I will definitely keep her in mind
Kaitlyn was very helpful and very knowledgeable she did a great job with my situation I will definitely keep her in mind
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are excited to hear about your wonderful experience with our team. It sounds like you received exceptional assistance and found our staff to be both knowledgeable and supportive throughout your visit. We truly value customers like you who take the time to share their positive experiences. Your feedback means a great deal to us, and we look forward to continuing to provide you with the same level of excellent service in the future.
Went in for a recall. Josh did an outstanding job. Got the work done and had my truck washed. Wash personal did good job.
Went in for a recall. Josh did an outstanding job. Got the work done and had my truck washed. Wash personal did good job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great feedback! We're thrilled Josh provided outstanding service for your recall and that you were happy with the wash service too. Your positive experience means so much to us at Westway Ford. We appreciate you taking the time to share and look forward to serving you again!
Alex Grove was the perfect salesman from first contact via phone to making my dream come true and helping me drive off with my brand new truck. No pressure, no stress.
Alex Grove was the perfect salesman from first contact via phone to making my dream come true and helping me drive off with my brand new truck. No pressure, no stress.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful feedback! We're thrilled that Alex provided outstanding service from start to finish and made your truck purchase a pressure-free, dream-come-true experience. Your satisfaction means everything to us at Westway Ford.
I went to do and oil change without a appointment and Kaitlyn took care of my truck, was very helpful explaining each service they offer and answering my questions, like always westway Ford will be my dealership to go too.
I went to do and oil change without a appointment and Kaitlyn took care of my truck, was very helpful explaining each service they offer and answering my questions, like always westway Ford will be my dealership to go too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Jason! We're delighted to hear about your positive experience with our oil change service. It's wonderful that Kaitlyn provided such helpful service, even without an appointment. Your continued loyalty to Westway Ford means everything to us, and we look forward to serving you again!
Destiny was excellent, professional. Definitely will come back when I’m ready for another vehicle
Destiny was excellent, professional. Definitely will come back when I’m ready for another vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback. We’re glad Destiny provided excellent, professional service. Thank you for your trust, and we look forward to seeing you again when you’re ready for your next vehicle.