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Westway Ford

(1,132 reviews)
Visit Westway Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

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New (469) 706-6938 (469) 706-6938
Used (469) 713-3733 (469) 713-3733
Service (469) 913-1377 (469) 913-1377

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2000.
We're located just two minutes east of the President George Bush Turnpike at Highway 183 in Irving / Las Colinas. At Westway Ford our mission is to achieve absolute customer satisfaction with each and every one of our shoppers by giving you the best Ford buying experience possible and staying active within our community. While there are other Ford dealers in Dallas and Fort Worth customers continue to come back to Westway Ford because of our amazing team and strong local ties. Stop by and find out why we are a North Texas five-time Ford President's Award recipient for excellence in customer service and quality assurance.
For nearly 35 years Westway Ford has been a premier Ford dealer in the Dallas and Fort Worth area.

Service center

Phone number (469) 913-1377

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westway Ford from DealerRater.

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Once again great service with a smile. Love my West Way Ford and my Bronco!!!

Once again great service with a smile. Love my West Way Ford and my Bronco!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing this with us! It means a lot to hear that you keep having great experiences with our team, and it sounds like your Bronco is treating you just as well. We love having you as part of the Westway Ford family and look forward to seeing you again next time.

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I had an excellent experience at Westway Ford. From the moment I arrived, the entire team was incredibly friendly, professional, and attentive. They helped me find the vehicle I was looking for without any pressure and patiently answered all my questions. The purchase process was quick, transparent, and much simpler than I expected. They provided excellent service and made sure I left completely satisfied with my Ford Explorer. I definitely recommend Westway Ford to anyone looking for a new or used vehicle. Thank you for making the experience so enjoyable!

I had an excellent experience at Westway Ford. From the moment I arrived, the entire team was incredibly friendly, professional, and attentive. They helped me find the vehicle I was looking for without any pressure and patiently answered all my questions. The purchase process was quick, transparent, and much simpler than I expected. They provided excellent service and made sure I left completely satisfied with my Ford Explorer. I definitely recommend Westway Ford to anyone looking for a new or used vehicle. Thank you for making the experience so enjoyable!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! We are thrilled to hear that your experience was smooth, transparent, and pressure-free from start to finish. Our team takes great pride in providing attentive and professional service, so knowing that you felt well-supported throughout your vehicle purchase means the world to us. Congratulations on your new Ford Explorer! We truly appreciate your recommendation and your trust. Please don't hesitate to reach out if you ever need anything or when it's time for your first service visit. Enjoy the ride!

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I am highly satisfied with the West Ford Dealership from my experience I received upon purchasing a vehicle from your establishment. The staff has been diligent in maintaining the vehicle, and the service advisors, along with all personnel I encountered, demonstrated professionalism and courtesy. Thank you for providing excellent service.

I am highly satisfied with the West Ford Dealership from my experience I received upon purchasing a vehicle from your establishment. The staff has been diligent in maintaining the vehicle, and the service advisors, along with all personnel I encountered, demonstrated professionalism and courtesy. Thank you for providing excellent service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We are grateful for the kind words you have shared, Theodore. It is truly rewarding to hear that your vehicle purchase experience was a positive one and that our team's professionalism and courtesy left a lasting impression. We take pride in ensuring every customer feels valued and well cared for, and we are glad that came through during your visit. Thank you for choosing Westway Ford, and we look forward to continuing to serve you whenever you need us.

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Had outstanding visit at Westway Ford. Had my truck serviced and my service advisor was outstanding. Great visit.

Had outstanding visit at Westway Ford. Had my truck serviced and my service advisor was outstanding. Great visit.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us, Terry! It is truly wonderful to hear that your truck service visit went so well and that your service advisor made such a positive impression. We take great pride in delivering the kind of attentive, quality service that makes every visit worthwhile, and feedback like yours reminds us why that commitment matters. We look forward to welcoming you back the next time your truck needs attention.

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I had an outstanding experience at this dealership during my recent oil change service. Kaleb was friendly, professional, and attentive from the moment I arrived. They completed the service quickly and efficiently while keeping me informed throughout the process. The waiting area was clean and comfortable, and the entire experience exceeded my expectations. It’s clear that customer satisfaction is a top priority here. I highly recommend this dealership for anyone looking for reliable service and excellent customer care. I’ll definitely be returning for future maintenance and service needs.

I had an outstanding experience at this dealership during my recent oil change service. Kaleb was friendly, professional, and attentive from the moment I arrived. They completed the service quickly and efficiently while keeping me informed throughout the process. The waiting area was clean and comfortable, and the entire experience exceeded my expectations. It’s clear that customer satisfaction is a top priority here. I highly recommend this dealership for anyone looking for reliable service and excellent customer care. I’ll definitely be returning for future maintenance and service needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are thrilled to hear about your outstanding experience during your recent visit! It's wonderful to know that you felt well taken care of from start to finish — from the prompt and efficient service to the comfortable waiting area. We take great pride in making sure every customer feels informed and valued throughout the process, and it means a great deal to hear that your expectations were not just met, but exceeded. Thank you so much for the kind words and for recommending us to others, Jason. We look forward to welcoming you back for all of your future maintenance and service needs!

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Friendly Nobel ready always good mood asking for anything needed water and coffee if desired

Friendly Nobel ready always good mood asking for anything needed water and coffee if desired

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you immensely for taking the time to share your wonderful experience with us. We're delighted to hear that you found our team member to be so welcoming and accommodating during your visit. It's fantastic to know that the positive attitude and helpfulness you experienced made such an impression, and that the thoughtful touches like offering refreshments added to your comfort. Your kind words about the friendly service and readiness to assist with anything you needed truly mean a lot to our team. We appreciate you choosing Westway Ford and look forward to continuing to provide you with exceptional service in the future.

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I had a recall on my truck, I called the service department and Kaitlyn was able to get me an appointment today and they get it fixed, like always amazing service

I had a recall on my truck, I called the service department and Kaitlyn was able to get me an appointment today and they get it fixed, like always amazing service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with us. We understand how important it is to address recalls promptly, and we're pleased that our service team was able to schedule your appointment quickly and complete the necessary work on your truck. Your kind words about receiving consistently excellent service mean a great deal to us at Westway Ford. We truly appreciate customers like you who take the time to recognize our team's dedication to providing quality automotive care.

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Kaitlyn was very helpful and very knowledgeable she did a great job with my situation I will definitely keep her in mind

Kaitlyn was very helpful and very knowledgeable she did a great job with my situation I will definitely keep her in mind

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

We are excited to hear about your wonderful experience with our team. It sounds like you received exceptional assistance and found our staff to be both knowledgeable and supportive throughout your visit. We truly value customers like you who take the time to share their positive experiences. Your feedback means a great deal to us, and we look forward to continuing to provide you with the same level of excellent service in the future.

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Went in for a recall. Josh did an outstanding job. Got the work done and had my truck washed. Wash personal did good job.

Went in for a recall. Josh did an outstanding job. Got the work done and had my truck washed. Wash personal did good job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the great feedback! We're thrilled Josh provided outstanding service for your recall and that you were happy with the wash service too. Your positive experience means so much to us at Westway Ford. We appreciate you taking the time to share and look forward to serving you again!

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Alex Grove was the perfect salesman from first contact via phone to making my dream come true and helping me drive off with my brand new truck. No pressure, no stress.

Alex Grove was the perfect salesman from first contact via phone to making my dream come true and helping me drive off with my brand new truck. No pressure, no stress.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We're thrilled that Alex provided outstanding service from start to finish and made your truck purchase a pressure-free, dream-come-true experience. Your satisfaction means everything to us at Westway Ford.

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