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Five Star Ford Lewisville

(2,480 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:30pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:30pm
Tuesday 8:30am–9:00pm 7:00am–6:30pm
Wednesday 8:30am–9:00pm 7:00am–6:30pm
Thursday 8:30am–9:00pm 7:00am–6:30pm
Friday 8:30am–9:00pm 7:00am–6:30pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 8 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (833) 220-0371 (833) 220-0371
Used (855) 346-1455 (855) 346-1455
Service (888) 837-9875 (888) 837-9875

Reviews

(2,480 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford Lewisville from DealerRater.

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Professional and Friendly folk that definitely like what

Professional and Friendly folk that definitely like what they do always a pleasure to visit and work with the team

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, sy, for taking a moment to review your Five Star Ford Lewisville service appointment. When Pete and our techs can offer their knowledge, give them a call at 972-221-2900. We want you fully informed about your vehicle's care. Take Care, Kelly Blackwell, General Manager

I was greeted when I arrived.

I was greeted when I arrived. My service advisor was courteous, nowledgeable and reliable. The gentleman who returned my car opened the door, waited for me to get situated, and thanked me and wished me a nice day.

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  • Overall experience 5.0
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Great communication scheduling my appointment.

Great communication scheduling my appointment. Vehicle was ready in the time I expected. Shuttle service was great too.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Mark, At Five Star Ford Lewisville, we want to make servicing your Ford as easy as possible. Thank you for acknowledging our service team and call us any time at 972-221-2900. We are here to address all of your automotive concerns. Best Regards, Kelly Blackwell, General Manager

As always my service experience with.

As always my service experience with. Paul. Schroeder is excellent He goes above and beyond to be helpful

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Judy, for choosing Five Star Ford Lewisville. Paul is a wealth of knowledge and your questions are always welcome at 972-221-2900. We want to be your first call when you have vehicle concerns. Safe travels! Best Regards, Kelly Blackwell, General Manager

Let me know about things that hadn’t been Maintained when

Let me know about things that hadn’t been Maintained when I bought my truck.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Myryiah61, Keeping you knowledgeable about your truck is our goal at Five Star Ford Lewisville. Thank you for the opportunity to help with the care of your Ford. Ron and our techs can be reached at 972-221-2900. Let us know when you need our knowledge. Safe travels, Kelly Blackwell, General Manager

Amazing service.

Amazing service. Dakota is the best! He helped troubleshoot the problem and get it fixed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, EC, for recognizing Dakota and the Five Star Ford Lewisville service department. Expect amazing service every time you have vehicle concerns. Between visits, our team welcomes you to call 972-221-2900. Let us know when you need our knowledge any time. Best Regards, Kelly Blackwell, General Manager

Pete and his whole team always get the job done!

Pete and his whole team always get the job done!! Thank you. Amazing customer service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Paula, for taking the time to recommend the Five Star Ford Lewisville service department. We want you comfortable and safe in your Ford. When we can be of further help, we look forward to hearing from you at 972-221-2900. Thanks again, Kelly Blackwell, General Manager

Zach Nixon is awesome!

Zach Nixon is awesome! Informative, communicative, friendly, and knowledgeable. Glad to have found an advisor I trust.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Dadericstan, Thank you for rating your Five Star Ford Lewisville service visit with Zack. Keeping you informed about the care of your Ford is important. Reach Zack and our techs with future questions at 972-221-2900. We are here to help you in any way we can. Take Care, Kelly Blackwell, General Manager

Great, friendly and prompt service from Pete.

Great, friendly and prompt service from Pete. My service was completed in the time that was quoted.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Pam, We value the opportunity to welcome you to the Five Star Ford Lewisville service center. Pete and our techs are available to answer maintenance questions any time at 972-221-2900. Don't hesitate to let us know when you have care concerns. We want you to feel safe and knowledgeable about your Ford. Thank you for the review! Best Regards, Kelly Blackwell, General Manager

This is the best dealer in Texas.

This is the best dealer in Texas. And Leo is a good sales , good service as well!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jianchen, We are excited to call you a Five Star Ford Lewisville customer and friend. Thank you for recognizing Leo and our sales team. To help you stay informed about the features and care of your new Ford, reach out to 972-221-2900 when you have questions. Customer care continues to be our priority. Best Regards, Kelly Blackwell, General Manager