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Bob Tomes Ford

(2,725 reviews)
Visit Bob Tomes Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Inventory

See all 754 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2023.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.
Bob Tomes Ford is your premier local Ford dealer!

Service center

Phone number (214) 310-1736

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(2,725 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Lance was great. I plan to recommend him to my friends and colleagues. Overall good experience

Lance was great. I plan to recommend him to my friends and colleagues. Overall good experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Beware of sales tactics at this location- bait and switch. We talked to 2 different salespeople from this location at different times when looking for our new truck. Same story. Both times the trucks we were interested in were ‘out on loan’ and they wanted us to sign loan paperwork so they could get them back to store. Anything to get you in the door, no integrity. Pauline literally said she would have the truck cleaned and ready for us then gave us this line when we got there.

Beware of sales tactics at this location- bait and switch. We talked to 2 different salespeople from this location at different times when looking for our new truck. Same story. Both times the trucks we were interested in were ‘out on loan’ and they wanted us to sign loan paperwork so they could get them back to store. Anything to get you in the door, no integrity. Pauline literally said she would have the truck cleaned and ready for us then gave us this line when we got there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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It was a seamless experience from start to finish. My third vehicle with Bob Tomes Ford.

It was a seamless experience from start to finish. My third vehicle with Bob Tomes Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Excellent service I feel that I got excellent service and am very happy that I got to drive off with a new vehicle

Excellent service I feel that I got excellent service and am very happy that I got to drive off with a new vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This dealership is amazing. If you’re buying a Ford, I don’t know why you would go anywhere other than here.

This dealership is amazing. If you’re buying a Ford, I don’t know why you would go anywhere other than here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Wonderful experience overall. They helped make a great deal and made sure I left satisfied.

Wonderful experience overall. They helped make a great deal and made sure I left satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My vehicle was in for recall maintenance. The maintenance was schedule for a few hours but headed up being a few days. Representative kept me informed about the progress and offered a loaner car if the repairs took much longer. I appreciate this above and beyond service.

My vehicle was in for recall maintenance. The maintenance was schedule for a few hours but headed up being a few days. Representative kept me informed about the progress and offered a loaner car if the repairs took much longer. I appreciate this above and beyond service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great customer service. Jr was great, lots of help and everything went smoothly. Would recommend again.

Great customer service. Jr was great, lots of help and everything went smoothly. Would recommend again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I highly recommend this business. I was completely impressed with their professionalism and service! 2 thumbs up.

I highly recommend this business. I was completely impressed with their professionalism and service! 2 thumbs up.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Juan was great. Very personable and actually listened. I told him what I was looking for and what I wanted, and he made it happen. Buying a car should really be thos simple. Thank you

Juan was great. Very personable and actually listened. I told him what I was looking for and what I wanted, and he made it happen. Buying a car should really be thos simple. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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