Reviews
This location has a good inventory with a friendly staff
This location has a good inventory with a friendly staff that are eager to earn business.
This location has a good inventory with a friendly staff
This location has a good inventory with a friendly staff that are eager to earn business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ace0804, thank you for sharing 5-stars and noting our great location and eager staff. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Damian, my salesman was very professional and was able to
Damian, my salesman was very professional and was able to answer all my questions. He provided detailed information on the vehicle I was interested in and sent numerous photos. My overall experience with the dealership was great. Thanks Damian
Damian, my salesman was very professional and was able to
Damian, my salesman was very professional and was able to answer all my questions. He provided detailed information on the vehicle I was interested in and sent numerous photos. My overall experience with the dealership was great. Thanks Damian
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
L.jallison, thank you for sharing 5-stars and noting Damian did a great job and was professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Such an easy process, everyone was wonderful to work
Such an easy process, everyone was wonderful to work with! Left very happy with no stress!
Such an easy process, everyone was wonderful to work
Such an easy process, everyone was wonderful to work with! Left very happy with no stress!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
rflaherty04, thank you for sharing 5-stars and noting and easy process! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
These folks are excellent people people, they really went
These folks are excellent people people, they really went the extra mile to make sure we got what we wanted at an acceptable price and terms. Enoch in sales, backed by Dan in management proved to be a great team to work with, and Drew never stopped hustling the entire time we were there today. We will definitely be repeat shoppers at this establishment. Thanks to all we worked with.
These folks are excellent people people, they really went
These folks are excellent people people, they really went the extra mile to make sure we got what we wanted at an acceptable price and terms. Enoch in sales, backed by Dan in management proved to be a great team to work with, and Drew never stopped hustling the entire time we were there today. We will definitely be repeat shoppers at this establishment. Thanks to all we worked with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carlton, thank you for sharing 5-stars and noting Enoch, Dan, and Drew worked as a team to provide a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
My concerns were addressed and my questions answered.
My concerns were addressed and my questions answered. It took a long time but we got it done. Highly recommend Bob Tomes Ford.
My concerns were addressed and my questions answered.
My concerns were addressed and my questions answered. It took a long time but we got it done. Highly recommend Bob Tomes Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
gyrains, thank you for sharing 5-stars and noting your concerns were addressed and questions answered. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Communication is dismal and the car we bought had to
Communication is dismal and the car we bought had to immediately go back for repair. Would not buy another car from Tomes.
Communication is dismal and the car we bought had to
Communication is dismal and the car we bought had to immediately go back for repair. Would not buy another car from Tomes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We’re sorry to hear that communication during your visit fell short and that the vehicle required immediate repairs after purchase. That’s definitely not the experience we want for any customer. Unfortunately, we weren’t able to locate your information in our system based on this review without a full name. Daniel Benitez, our Pre-Owned Director, would really like the opportunity to learn more and see how we can help make things right. If you’re open to discussing further, please reach out to Daniel directly at dbenitez@tomesautogroup.com or 214-544-5043. Thanks again for your feedback—we appreciate the chance to improve. Talk soon. Take care!
All of the staff members were friendly and responsive to
All of the staff members were friendly and responsive to any questions I had while shopping.
All of the staff members were friendly and responsive to
All of the staff members were friendly and responsive to any questions I had while shopping.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
dukeje24, thank you for sharing 5-stars! We're happy to hear our team is friendly and responsive! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!
Zachary was the nicest and best salesperson I have ever
Zachary was the nicest and best salesperson I have ever worked with at Bob Tomes
Zachary was the nicest and best salesperson I have ever
Zachary was the nicest and best salesperson I have ever worked with at Bob Tomes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
todd, thank you for sharing 5-stars! We're happy to hear Zachary is the best salesperson you've worked with! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!
Very nice sales team.
Very nice sales team. Good prices on f150s. I really enjoyed buying a truck there.
Very nice sales team.
Very nice sales team. Good prices on f150s. I really enjoyed buying a truck there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cro07, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Emily did an outstanding job with helping me make a
Emily did an outstanding job with helping me make a decision. Considering that we were from out of state she took her time and sent a very detailed video of the vehicle. Thanks Emily. And thank you Shahram for your assistance with the financing part. Shahram was very professional and funny. Thank you both…
Emily did an outstanding job with helping me make a
Emily did an outstanding job with helping me make a decision. Considering that we were from out of state she took her time and sent a very detailed video of the vehicle. Thanks Emily. And thank you Shahram for your assistance with the financing part. Shahram was very professional and funny. Thank you both…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
sorr, thank you for sharing 5-stars and noting Emily and Shahram did an outstanding job! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!