Reviews
Had several issues after buying my new Mustang GT but
Had several issues after buying my new Mustang GT but Hector called and rectified the situation. Would absolutely buy another car from this dealership and will be giving the service dept. a chance to show me how good they are. Thanks again Hector for taking care of the situation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have bought 4 trucks from Tomes and all have been good
I have bought 4 trucks from Tomes and all have been good experiences. Service department ripped off 16 year old grandson on oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Larry, thank you for the 5-star rating and for your continued loyalty—four trucks from Tomes is no small thing, and we’re glad to hear every purchase experience has been a good one. That said, we’re genuinely concerned about your comment regarding your grandson’s recent oil change. That’s not the type of experience we want anyone to have, and we’d like to learn more and make it right. Please reach out directly to Austin Morris, our Service Manager, at amorris@bobtomesford.com or (214) 544-5130. Austin is ready to look into this further and help clear things up. We appreciate you taking the time to share both the praise and the concern. Talk soon.
Great overall experience 3rd time buying there.
Great overall experience 3rd time buying there. Staff always great and helpful. Will go back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
james, thank you for sharing 5-stars! We're happy to hear our team is always great and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Bob Tomes Ford is one of the best dealers around Texas,
Bob Tomes Ford is one of the best dealers around Texas, they made ir possible for me to achieve my dreams.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Manuel, thank you for sharing 5-stars! We're pleased to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!
Nate and Travis and the rest of the team were amazing.
Nate and Travis and the rest of the team were amazing. The really took care of us and made sure we had a great experience. We will be recommending them to anyone we know looking for a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
erinowenby45, thank you for sharing 5-stars! We're glad to hear Nate, Travis and the rest of our team took care of you and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Ameen and Mo are so amazing!
Ameen and Mo are so amazing!! My family will never shop for a vehicle at any other dealership going forward!! Thank y’all for your help, support, all you’ve done for us to make sure we got the right vehicle for our family. Love y’all, Respectfully, The Mitchell Family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
icanbuildit77, thank you for sharing 5-stars and noting Ameen and Mo were amazing to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Have purchased several vehicles from Bob Tomes Ford and
Have purchased several vehicles from Bob Tomes Ford and “Coach” has always been there to help me get a fair deal. What else could you want? Call first for an appointment!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JOEWESNER, thank you for sharing 5-stars! We're glad to hear Coach always gets you a fair deal! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
This location has a good inventory with a friendly staff
This location has a good inventory with a friendly staff that are eager to earn business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ace0804, thank you for sharing 5-stars and noting our great location and eager staff. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Five stars for the sales team.
Five stars for the sales team. They were great to work with, low pressure and helpful to find the right vehicle for us. One star for financing - they would not accept outside financing from a bank like USAA. We had to pay an extra 2.5% with one of their lenders.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
travis78, thank you for sharing 4-stars! We're pleased to hear our sales team is great to work with and helpful! Additionally, we appreciate your feedback regarding our finance team and will be forwarding your note to the proper manager in order to better serve you in the future. Thanks again.
Very helpful and great service.
Very helpful and great service. Annemarie was awesome! Nidhin was amazing and very knowledgeable. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
sbooze, thank you for sharing 5-star praise and noting Annemarie was awesome! We appreciate your kind words and look forward to serving you additionally next time. Thanks again!