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Bob Tomes Ford

(2,230 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Very professional, easy to work with, and friendly.

Very professional, easy to work with, and friendly. Good inventory to view. The pickup was ready when promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

LARRYHUNT0816, thank you for sharing 5-stars! We're pleased to hear our team is friendly and professional! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Good inventory and a very Easy process from the test

Good inventory and a very Easy process from the test drive to closing the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

ukdave1000, thank you for sharing 5-stars! We're pleased to hear our team provided an easy process! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Marco and Arron were great to work with, enjoyed my

Marco and Arron were great to work with, enjoyed my purchasing experiences. Would recommend Bob Tomes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

WADEPIERCE215, thank you for sharing 5-stars! We're happy to hear Marco and Arron are great to work with! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

Dealership staff was very professional, outgoing and

Dealership staff was very professional, outgoing and friendly, and provide all the details that I had asked for. I arrived later in the day than I initially had planned and the dealership stayed open just to accommodate one customer, and that was me. I’ve never had experienced a group of professionals. They were so accommodating and willing to help me that every turn of purchasing process. The facility is kept in immaculate condition. Everything was clean and accommodating my sales person, Adam Deatherage took extra steps to help me from explaining every detail of the car, trim level benefits, operating features the purchasing process, post sale service opportunities in their service department and financing alternatives that would that would make the purchase price more affordable. The management team delivered an exceeding amount of time and effort to help me be able to afford the car. I really felt lucky to be able to do business with a dealership where their staffing is as qualified and professional as Joe Cooper sales team. Joe Cooper Dodge is definitely earn my business and I think my next car will definitely be from Joe Cooper Shawnee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

rhodwork, thank you for sharing 5-stars and noting our staff was great to work with! We appreciate your endorsement regarding working with Greg, Wade, Brandon and Adam! We look forward to serving you additionally in the future. Thanks again!

It was a very easy experience and Dereck was able to help

It was a very easy experience and Dereck was able to help me get what I was looking for with great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

paez24, thank you for sharing 5-stars and noting Derrick was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Very helpful people.

Very helpful people. Derrick in sales was fast and attentive. Thank you to the finance staff for being quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

CDEKINDEROU, thank you for sharing 5-stars! We're pleased to hear Derrick is fast, attentive and helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

My salesman was very knowledgeable did his best to help

My salesman was very knowledgeable did his best to help me with my purchase. Although the deal took two days and I was delayed on my way back home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

mendozad79, thank you for sharing your feedback! We're glad to hear our team is knowledgeable and helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Not letting me cancel my warranties even though I have 30

Not letting me cancel my warranties even though I have 30 days to do so

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’ve been a Tomes Customer for over four years and one of

I’ve been a Tomes Customer for over four years and one of the things I like most is there’s always somebody who greet you and ask how may I help you and give you the directions you may need with a Smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

rvines62, thank you for sharing 5-stars! We're glad to hear our team has earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

The whole staff was very friendly.

The whole staff was very friendly. The dealership was very clean and inviting My salesman was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

weaponizedprion, thank you for sharing 5-stars! We're happy to hear our team is friendly and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!