Reviews
Again, I got great service from Richard Ancheta.
Again, I got great service from Richard Ancheta. He always is so helpful when I need to have my car serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We always appreciate positive reviews! Thank you, and happy motoring!
Winnie helped me a lot in finding the perfect car I
Winnie helped me a lot in finding the perfect car I wished to buy from several years
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a Lincoln Navigator from them good experience,
I bought a Lincoln Navigator from them good experience, Susan was a pleasure to work with.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I just bought and Lincoln from David McDavid in Frisco.
I just bought and Lincoln from David McDavid in Frisco. Excellent service from the moment I stepped on the lot! I definitely recollect them. 100%
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I wasn't happy that the sales manager used the Lincoln
I wasn't happy that the sales manager used the Lincoln Customer Conquest Bonus cash to reduce the discount he was giving me on the car. What good is the Bonus Cash when the dealer just lowers their discount accordingly.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for bringing this to our attention. We are sorry to learn of your sales experience. Please give us a call to discuss at (469) 405-3736 and you may request to speak with Nabeel Alghussain, our Sales Manager Thank you and we look forward to addressing your concerns.
I have called Nabeel in the past and he hasn't returned my phone calls.
Here's a review draft for the dealership: --- I
Here's a review draft for the dealership: --- I recently purchased a vehicle from this Lincoln dealership and was deeply disappointed with their handling of the military rebate I was promised. I provided all necessary documentation proving my eligibility for the $500 rebate, only to be told by the sales associate that I wasn’t eligible because the rebate supposedly couldn’t be combined with another offer. This was misleading since I hadn’t been offered any other incentives—I had simply negotiated $10,000 off the purchase price. When I questioned this, the associate claimed she wasn’t “100% sure” I’d receive the rebate but still sent me the paperwork to apply online. Today, she backtracked, saying the rebate was never guaranteed and that they were “upfront” about it, which was completely false. I feel deceived and misled by the unprofessionalism they displayed, especially after the sale. This rebate was presented to me as an additional incentive to close the deal, but it’s clear now that this dealership misrepresented their offer and took advantage of my trust as a veteran. I wouldn’t recommend this dealership to anyone who values honesty and transparency in their car-buying experience.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Good afternoon Victor. We thank you for your business and feedback. We are sorry to learn of your sales experience. Please give us a call to discuss at (469) 405-3736 and you may request to speak with Nabeel Alghussain, our Sales Manager Thank you and we look forward to addressing your concerns.
Our Salesman Mohammad was great and steered us in a good
Our Salesman Mohammad was great and steered us in a good direction. We ended up spending more than we wanted, however he got us into a Lincoln Aviator with better options that will benefit us as we get older. Thank you Mohammed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The car is fancy, it’s my wife’s car and she loves her
The car is fancy, it’s my wife’s car and she loves her new car! We had a great experience with our purchase at Lincoln Dealership! Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our repairs are always the best of service update on what
Our repairs are always the best of service update on what is going on we will never use anyone else to do our repairs but Richard Ancheta group. /Lincoln Ford in Frisco , TX
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Leroy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Throughout the sales process, I was promised a service
Throughout the sales process, I was promised a service loaner when I returned for warranty or maintenance work. I would not have purchased the vehicle otherwise. In reality, the dealership offers neither service loaners nor rental reimbursement, even for recall work, at least in the 2 1/2 years I've owned by car. In hindsight, I should have bought the Lexus.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 964-5000 when you have a chance. Thank you, and we look forward to hearing from you.