Reviews
Every time I take my Lincoln Navigator in for service at
Every time I take my Lincoln Navigator in for service at David McDavid in Frisco, they are professional, courteous, and on schedule. Because of the service department, I am likely to explore the dealership for my next car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Wonderful experience.
Wonderful experience. We negotiated over the phone and they had everything ready when we arrived.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I received excellent one on one attention when we came in
I received excellent one on one attention when we came in to purchase our vehicle and when we came in to pick it up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They made the buying process easy.
They made the buying process easy. Susan was wonderful to work with, and would continue to buy from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David Mcdavid Lincon is the Crem de la creme of car
David Mcdavid Lincon is the Crem de la creme of car dealers!!! Adi Ali made me feel like a member of the family as he introduced me to vehicle after vehicle in the used car sales department. He took the time to give me information on and let me drive as many cars as I needed to find my dream car, which I did. A red passion tintcoat 2018 Cadillac XT5, which I named Betty, after my grandma. She is far beyond a dream come true, but wasn't the first car I chose to take home. When I took a Jeep Cherokee home and had major technical issues, Brandon the dealer manager, took control and showed me total professionalism, courtesy and class as he took the Jeep back and presented me with the opportunity to connect with Betty the Cadi and live my car driving fantasy. I am totally impressed and satisfied with the dream experience that the team at David Mcdavid gifted me with. When it's time to shop for my next vehicle, David Mcdavid will most definitely be the first place on my list to consult to find my new ride. Thank you guys, you have made a life long friend and costumer. When it comes time find and choose your next travel machine, visit David Mcdavid Lincoln, in Frisco, you will thank yourself, I guarantee it!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
David McDavid Lincoln is a good company and their service
David McDavid Lincoln is a good company and their service manager did contact me with a apology. The only problem I had is when I booked my appointment on line it did not include my loaner car I ask for. The service guy named Richard treated me as if I did not existed.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for your feedback, Teresa. We value your business and regret that you had this experience. A member of our management team reached out to you to personally address these concerns. If you have not yet spoken with anyone, please contact Omar Hernandez, our Service Manager at (972) 943-2020. Thank you and we hope to restore your faith in our brand.
Amazing service, our sales person Mary Reyes and our
Amazing service, our sales person Mary Reyes and our finance manager Brandon Galvan were AMAZING!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Prince took care of all our needs.
Prince took care of all our needs. He was very professional. He had closed communication with us thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome service!
Awesome service! Thank you, Richard Archuleta!! you got me out of there way ahead of time to make it to my appointment! I appreciate your honesty!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patrice Cosner, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
It was time for our Lincoln to get an oil change.
It was time for our Lincoln to get an oil change. When I reached out to my advisor, I was told they have a new mobile service for the same charge. I tried it. I loved it. Andrew was professional and efficient. He was done by the time I could drive there. The only draw backs are no tire rotation and no reminder sticker. Highly recommend you give this a try.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair