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Ray Huffines Chevrolet Plano

(2,710 reviews)
Visit Ray Huffines Chevrolet Plano
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 6 awards
2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 736-8760 (877) 736-8760
Used (877) 968-7207 (877) 968-7207
Service (888) 299-5182 (888) 299-5182

Reviews

(2,710 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Huffines Chevrolet Plano from DealerRater.

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kwatumbe@gmail.com

The service was excellent. Chase is polite efficient and helpful Melva is informative and nice just to talk to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Misinformation on the price and mileage on the vehicle I

Misinformation on the price and mileage on the vehicle I was interested in. Salesperson didn’t try to make anything right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mr. GriffRG, After a thorough investigation I determined that what you saw on a third-party website was absolutely incorrect. However, the information on our website was correct. We will work with that provider to prevent this from happening again. We have never used dishonesty or deception and we never will. We regret that this happened. Sincerely, Craig Robbins General Manager

Superb sales service and very cordial, Mr.

Superb sales service and very cordial, Mr. Bessler-Sales Specialist was very professional, I certainly will purchase our next vehicle from Huffines Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Worked with Lee and was impressed with his

Worked with Lee and was impressed with his professionalism and customer service I highly recommend Huffines for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great car at a fair price… with a slight snag

Overall good transaction, very good people to deal with. I am very disappointed however that my 2023 Audi Q4 E TRON only came with 1 key and no charging cable. This was not mentioned when I made the purchase. My local Audi dealer wants nearly $800 for the new key fob and programming. I would’ve hoped that I would have been offered some concession towards the unexpected cost.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hyundai Plano Service is terrible

This review is for Huffines Hyundai Plano (it appears cars are being listed under both there and Chevrolet Plano) Bought my Hyundai Elantra 2 years with the promise of being under warranty, and when I would get my car serviced they would provide transportation and/or a loaner. For the past 2 years I have been regularly disappointed by this dealership with service. Currently I have a problem with my shifter in my car. I called for a walk in, they are telling me it will take 3-5 business days to even LOOK at my car and scheduling won't be for 2 months. They are also not providing loaner cars. After speaking with several people on the phone this morning no other help was offered other than go a week without a car or deal with this problem for 2 months. If your looking to buy a car and think this dealership with provide service for your vehicle in the future look somewhere else. Hyundais are fine cars but this dealership will not help you after you purchased the car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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For me to take the time to rave about a dealership, it

For me to take the time to rave about a dealership, it must be really good. I was looking for a used BRZ for my son. After getting the run-around at other dealerships near my home, I found one here. It was easy to test drive. The salesman, Eric Stovall, was easy going with no pressure. When we made the purchase, there were no junk fees added on. And when the car was delivered, it had been inspected and serviced so there won't be any surprises. Everything was first class.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This dealership is awesome!

This dealership is awesome! If you ever put your car in the body shop, ask for Jasmine. She is a perfectionist and will get the job done! I couldn't be happier with the job they did on my truck. She did everything right! My truck looks brand new again. Thank you Jasmine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Senior RN

They were so easy to work with. They kept me updated in a timely manner and resolved the issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ray Huffines Chevrolet Service is awesome

They charged my AC and fixed a leak for $100 Buck and change, INCLUDING PARTS! The exceeded my expectations. Plus they gave me me free coffee , water and treated me like family. Now I have ice cold AC. They also got me in and out in an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rob, We are extremely happy to hear that we were able to exceed your expectations and help keep you cool this summer!