Reviews
All as promised, extra discounts I didn?
All as promised, extra discounts I didn?t know I was eligible for. This says it all and anything else would be redundant. Jordan great to work with.
All as promised, extra discounts I didn?
All as promised, extra discounts I didn?t know I was eligible for. This says it all and anything else would be redundant. Jordan great to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have no complaints about this dealership.
I have no complaints about this dealership. I bought a used car and it went smooth.
I have no complaints about this dealership.
I have no complaints about this dealership. I bought a used car and it went smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Very good service!
Very good service! We are happy to have bought a car from this dealer! I?d recommend them to anyone! The salesperson was very polite and she knew the vehicles!
Very good service!
Very good service! We are happy to have bought a car from this dealer! I?d recommend them to anyone! The salesperson was very polite and she knew the vehicles!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dion went above and beyond to help me get into a car that
Dion went above and beyond to help me get into a car that was best for me. I will keep coming back- this my second car from this sales person!
Dion went above and beyond to help me get into a car that
Dion went above and beyond to help me get into a car that was best for me. I will keep coming back- this my second car from this sales person!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Erin, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My daughter and I had a great experience with Dion Allen
My daughter and I had a great experience with Dion Allen our sales representative. This was her first newer car purchase and it couldn?t have went more smoothly
My daughter and I had a great experience with Dion Allen
My daughter and I had a great experience with Dion Allen our sales representative. This was her first newer car purchase and it couldn?t have went more smoothly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're glad to hear our staff took such great care of you, Jim! We hope we can continue to be of service to you down the road!
Stephanie is professional, courteous and professional.
Stephanie is professional, courteous and professional. I would buy another vehicle from her in the future.
Stephanie is professional, courteous and professional.
Stephanie is professional, courteous and professional. I would buy another vehicle from her in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Stephanie was very helpful.
Stephanie was very helpful. I would recommend this dealership to others. I feel like I got a good deal on a very nice car. Go Bears!
Stephanie was very helpful.
Stephanie was very helpful. I would recommend this dealership to others. I feel like I got a good deal on a very nice car. Go Bears!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Joshua, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Dion was absolutely phenomenal, kind, and overall great
Dion was absolutely phenomenal, kind, and overall great person. He made the process of buying a new car extremely easy. I would recommend him to my family and friends!!
Dion was absolutely phenomenal, kind, and overall great
Dion was absolutely phenomenal, kind, and overall great person. He made the process of buying a new car extremely easy. I would recommend him to my family and friends!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lizeth, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks again for the recommendation, and have an amazing day!
Dion was an awesome salesman to have for this car
Dion was an awesome salesman to have for this car purchase experience! He was extremely resourceful with finding a car that worked well for us and helpful with the financing options! 10/10 recommend working with him!
Dion was an awesome salesman to have for this car
Dion was an awesome salesman to have for this car purchase experience! He was extremely resourceful with finding a car that worked well for us and helpful with the financing options! 10/10 recommend working with him!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Marisa, we're glad to hear you found our staff to be so informative and helpful. Thanks again for the recommendation, and have an amazing day!
Worst service experience ever.
Worst service experience ever. They offer a 10% discount for booking your service appt after 5 pm so I took this option. I arrived 5 minutes early and it took half an hour for them to take the car. Several service advisors were around, chatting, and ignoring the line of waiting cars. My car did not get to be serviced that evening and had to stay overnight. If you call them, they dont pickup the phone. It takes several attempts via text message to get your advisor to respond with an update. I am not coming back.
Worst service experience ever.
Worst service experience ever. They offer a 10% discount for booking your service appt after 5 pm so I took this option. I arrived 5 minutes early and it took half an hour for them to take the car. Several service advisors were around, chatting, and ignoring the line of waiting cars. My car did not get to be serviced that evening and had to stay overnight. If you call them, they dont pickup the phone. It takes several attempts via text message to get your advisor to respond with an update. I am not coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we are so disappointed to learn of this situation you have described. Please reach out to us at (630) 851-2500 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.