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Napleton's Valley Hyundai

(3,436 reviews)
Visit Napleton's Valley Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2014 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 626-5766 (630) 626-5766
Used (630) 626-5764 (630) 626-5764
Service (630) 608-4105 (630) 608-4105

Reviews

(3,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Valley Hyundai from DealerRater.

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Met with Yosimar Navarro Very professional Came down to

Met with Yosimar Navarro Very professional Came down to a great price for the both us Come on in and see Yosimar And test drive the all new 2026 palisade

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I 100% recommend purchasing from here!

I 100% recommend purchasing from here!! The service was great, staff does a great job making sure your comfortable with what your buying and are willing to work with you. I recommend asking for Stephanie ;)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Janae, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

I had a great experience working with Dion.

I had a great experience working with Dion. From the moment I arrived, he was friendly, professional, and incredibly helpful. He showed me the car I was interested in, answered all my questions thoroughly, and made sure I felt comfortable with every part of the process. Dion guided me step by step?from viewing the car to completing the paperwork?making everything smooth and stress-free. His knowledge, transparency, and patience really stood out. I truly appreciate his support and would highly recommend him to anyone looking for a car. Thanks again, Dion!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

I was called in for an B1 service.

I was called in for an B1 service. that i was told I had two left on my warranty and no end date was mentioned. When I arrived they hurried to sell me the B1 service for $139.00 and two of them fkr $200.00. The service at Valley Hyundai has been nothing but underhanded to say the least from the initial sale of the car, bad tires, and they somehow my interest rate got changed from 4.x% to 6.5%. I wouldn't recommend Ed Napleton's Valley Hyundai to anyone. They lied about the sales transaction, the tires they changed, and the B1 service. They are nothing but professional fishermen that lure you end. I will never do business with any Ed Napleton "Valley Hyundai" or otherwise. I put this out there...if you ever get that "feeling", trust your gut.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Process was as smooth as can be.

Process was as smooth as can be. I will absolutely be going back for all servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Hi Dom, thank you for your support! We're happy we could help. If you have any further questions, please give us a call. We're always happy to help!

Our experience with Stephanie was great.

Our experience with Stephanie was great. She was helpful through the entire process. Very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

Customer service was very friendly and helpful, great to

Customer service was very friendly and helpful, great to assist with any questions or concerns regarding the vehicle. Also informed me once I purchased vehicle from location and if any service is need my sure that I called immediately.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Eric, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Dion Allen was wonderful to work with.

Dion Allen was wonderful to work with. Professional and knowledgeable - 10 out of 10. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Janene, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Jose was very nice and personable and was willing to

Jose was very nice and personable and was willing to explain the process and answer any questions I had. The vehicle was everything I was looking for as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear our Staff took such great care of you, Michael! We hope we can continue to be of service to you down the road!

Stephanie Ferrer.

Stephanie Ferrer. She is very professional and helped me purchase a car for my Daughter. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you, and have a fantastic day!