Reviews
Write a reviewGreat Customer Service
I am the father of the below reviewer "Prospective Buyer" with the title of "Disappointed". Actually, I have to say this was a "misunderstanding" from my son. I was really sorry that his comment may have damaged Super Bee Auto's reputation. This was the first car that we were going to buy for him. So, he had a very high expectation of his "First" dreamed car. Being not aware that we were shopping an "used" vehicle (2004 model), he was quite disappointed when he saw a few minor problems on the inspection report. It was very common to find a few minor issues with used cars. The car was in pretty good condition, comparing with its age. The price was pretty good too. In the end, we decided not to purchase this car. Simply because we didn't want to make a decision too quickly, and decided to shop around more places. After all, this was the first dealer that we shopped. As a matter of fact, I had a very pleasant shopping experience with Super Bee Auto. Mr. Othman was a very professional businessman. He let us keep the car for over 3 hours, including two plus hours in car inspection. The car was really good overall. He didn't push us to buy the car after we told him that we would not buy the car. I personally really appreciated with Mr. Othman's profession. The shopping experience in Super Bee was very pleasant and comfortable. We never felt pressured. Even we didn't purchase the car from Super Bee, I still recommend that this is a good place to shop around.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
01 Audi TT
I had a very good experience with Mr. Othman. He went above and beyond to help me with the purchase of the vehicle. Sold the car to me at a good price and even fixed two minor issues with the car without charge. I would recommend them to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Disappointed
I had come out to check out one of their vehicles. The price was decent and it had low miles. When I arrived, the car was already running (who knows how long it had been running before I got there). Instantly I was very suspicious of the car. I proceeded to check out the car inside and out, and the car was in very clean condition. I didn't notice anything out of the ordinary besides the paint on the rear bumper was cracking and bubbling and chipping. After I turned the vehicle off, I tried turning it back on and it would not start. The salesperson jumped the battery and allowed us to take it for a test drive. However, as a final means of security, I took the car to a nearby Infiniti dealer to get it inspected professionally. This is probably the best step anyone can make when buying a used car. I was told that there were SEVERAL problems with the car (including indicators of damage) that the salesperson did not disclose. Infiniti estimated over $2600 in total repairs for the car to be brought back to spec. The inspection cost $125 but in the end, it saved me from blowing money on the sticker price plus repair costs on top. Bottom line: Be VERY CAREFUL if you're interested in a vehicle at this dealer, or any dealer for that matter. Always get a professional to inspect the car prior to purchasing it. It might sound like a lot of money but it will save you lots and lots over buying it blindly and have to repair it on your own. At the minimum, bring a knowledgeable person with you. I was disappointed that this car had problems (and costly ones too). Will not recommend or consider buying from this dealer again.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This is an unfair review and we are offended by your comments. We take pride in our cars and we allowed you to take it for inspection for 3-4 hours, if we had known there was any issue we would not have allowed you to take the car for inspection. We ran the car, before you arrived because due the cold weather and since we had not run it for a while, to get it warm up and ready for you. When we buy our cars we also pay for post buy inspection and address any issues the car may have. The cars get Virginia inspection and we offer a 3 months 4000 miles warranty for any of our cars for free just in case an issue may come up. Professional inspectors may at times exaggerate issues. In any case if there is an issue that we become aware of we offer to fix before selling cars to customers, however your aggressive behavior and attitude did not give us a chance to discuss. We take pride in our business and in our cars and have had FIVE STAR reviews so far. The sales person discussed everything about the car including the CarFax Clean report on the 2004 car. We do not appreciate your comment and ruining our reputation, because we work with honesty and integrity!
05 Honda Odyssey
I had a very enjoyable experience purchasing my Odyssey for Mr. Othman. Mr. Othman not only gave my wife and I excellent service but also a good price on the vehicle. I would recommend Super Bee Auto's to anyone. Thank you my friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2011 DODGE CHARGER PURCHASER!!!
This was my first experience with Super Bee Auto. I drove all the way from DC to see the vehicle. The vehicle was everything I expected it to be and more. Plus Osama gave me a great price that I couldnt refuse!!! Osama was also very helpful with answering all of my questions and walking me threw the process. I would recommend Super Bee Auto to anyone purchasing a vehicle. Also a big THANK YOU to both Osama & Dee Dee for their friendly, positively, and politeness. Super Bee Auto is to be trusted. They will take care of you and you will have no worries so please go to Super Bee Auto for any vehicle purchases. You will be satisfied in the end. I love my new charger and Im always getting compliments. Thanks Osama!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Customer Service
This was my first experience buying a car. Othman at SuperBee Auto was very helpful throughout the entire process. He was always available to answer my questions, patient as I organised my finances and best of all sold me a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What an Enjoyable Experience!
Super Bee's vast selection of quality automobiles was very impressive. There complete selection were clean and in impeccable condition. The staff was very knowledgeable of their cars and loan products. The only difficulty we had was making a choice for the right car. Thank you Super Bee, for making buying a car such an enjoyable experience. I already have recommended Super Bee to some of my friends who are shopping for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honda Civic Buyer
Recently purchased a 2007 Honda Civic LX from Super Bee Auto. The owner is the sales person, so you get personal friendly service with no hassle. We got a good deal on the price, and everything about the car is in great condition. I'd highly recommend this dealer for anyone looking for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Graduation Car Purchase
We were looking for a car for our son. We actually drove to Chantilly to look at a different car, but noticed the perfect car in a neighboring lot. Although this dealer was closed on Sunday, we called the number listed on the door. He came right over to meet us on a Sunday. You just don't get customer service like that anymore. We bought the car that day. We were so impressed with the professionalism and courtesy of the owner. We highly recommend this dealer, great cars at a fair price!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience at Super Bee
I cannot say enough about my experience at Super Bee Auto. The customer service was superb! They go the extra mile to make sure that you are satisfied. The process was quick and stress free. I would definitely recommend Super Bee Auto to anyone shopping for a vehicle. You will not be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase