Reviews
I reached out to them by email to ask about SUV pricing.
I reached out to them by email to ask about SUV pricing. They replied at first, but then stopped responding. Later, I went to the dealership in person, but they wouldn’t work with me on the price—they said all prices were fixed and couldn’t be changed. The only good thing was that they had a bilingual staff member, but that was about it. Les escribí por correo electrónico para preguntar sobre los precios de una SUV. Al principio respondieron, pero luego dejaron de contestar. Después fui directamente al concesionario, pero no quisieron negociar el precio—dijeron que todos los precios eran fijos y que no se podían cambiar. Lo único bueno fue que tenían a una persona bilingüe trabajando allí, pero eso fue todo.
I reached out to them by email to ask about SUV pricing.
I reached out to them by email to ask about SUV pricing. They replied at first, but then stopped responding. Later, I went to the dealership in person, but they wouldn’t work with me on the price—they said all prices were fixed and couldn’t be changed. The only good thing was that they had a bilingual staff member, but that was about it. Les escribí por correo electrónico para preguntar sobre los precios de una SUV. Al principio respondieron, pero luego dejaron de contestar. Después fui directamente al concesionario, pero no quisieron negociar el precio—dijeron que todos los precios eran fijos y que no se podían cambiar. Lo único bueno fue que tenían a una persona bilingüe trabajando allí, pero eso fue todo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My service rating was excellent.
My service rating was excellent. That is a rating of 5. Thanks for the entertainment also. It will help take me a week to adjust the driver seat, mirrors, height of the seat, etc. it was a good experience. Thanks to Casey and company.
My service rating was excellent.
My service rating was excellent. That is a rating of 5. Thanks for the entertainment also. It will help take me a week to adjust the driver seat, mirrors, height of the seat, etc. it was a good experience. Thanks to Casey and company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My advisor Casey was pleasant and straightforward.
My advisor Casey was pleasant and straightforward. The service was timely as well. The ladies at the payment counter were also polite and professional.
My advisor Casey was pleasant and straightforward.
My advisor Casey was pleasant and straightforward. The service was timely as well. The ladies at the payment counter were also polite and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the time I scheduled to driving up to service
From the time I scheduled to driving up to service recommended to cost breakdown to getting my car back…. Service was awesome! Patrick was outstanding! Thank you.
From the time I scheduled to driving up to service
From the time I scheduled to driving up to service recommended to cost breakdown to getting my car back…. Service was awesome! Patrick was outstanding! Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The person that helped me was Dylon, very professional.
The person that helped me was Dylon, very professional. He addressed what I needed, offered additional stuff for the car, I declined at this time. He was very efficient. They took care of the car and he let me know when it was finished and took me to the checkout.
The person that helped me was Dylon, very professional.
The person that helped me was Dylon, very professional. He addressed what I needed, offered additional stuff for the car, I declined at this time. He was very efficient. They took care of the car and he let me know when it was finished and took me to the checkout.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota if Richardson were all helpful, kind and quick to
Toyota if Richardson were all helpful, kind and quick to get my maintenance done on my vehicle. Thanks
Toyota if Richardson were all helpful, kind and quick to
Toyota if Richardson were all helpful, kind and quick to get my maintenance done on my vehicle. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I think it's ridiculous to charge 3% if using a credit
I think it's ridiculous to charge 3% if using a credit card. Makes the dealership come across as cheap. I think Warren Buffett can afford it. Raise your price a little, but don't come across so cheap.
I think it's ridiculous to charge 3% if using a credit
I think it's ridiculous to charge 3% if using a credit card. Makes the dealership come across as cheap. I think Warren Buffett can afford it. Raise your price a little, but don't come across so cheap.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service, communication and got me on my way
Great service, communication and got me on my way quickly. They have earned my business
Great service, communication and got me on my way
Great service, communication and got me on my way quickly. They have earned my business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service team and excellent customer service .
Great service team and excellent customer service .Overwhelmed with their service . Affordable pricing with great standards. I really appreciate the. Dealership for maintaining for Toyota up to the expectation
Great service team and excellent customer service .
Great service team and excellent customer service .Overwhelmed with their service . Affordable pricing with great standards. I really appreciate the. Dealership for maintaining for Toyota up to the expectation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department here at Toyota Richardson is the
The service department here at Toyota Richardson is the best I have ever gone to in my 73 years.
The service department here at Toyota Richardson is the
The service department here at Toyota Richardson is the best I have ever gone to in my 73 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair