Reviews
Toyota of Richardson always does a great job and I really
Toyota of Richardson always does a great job and I really appreciate their partnership! Special thanks to Brandon who helped me last time I was in!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re so glad to hear that we continue to meet your expectations, and we appreciate your trust in us. Special thanks to Brandon for assisting you during your last visit — we’ll be sure to pass along your kind words. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!
Everything was great I appreciate the fast and responsive
Everything was great I appreciate the fast and responsive service would highly recommend Toyota of Richardson
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review! We’re thrilled to hear that you had a fast and responsive service experience with us. Your recommendation means a lot to us, and we’re glad to have earned your trust. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!
Appreciate the availability and ease of scheduling.
Appreciate the availability and ease of scheduling. They have a great staff, always reliable and transparent with their services. Aaron was my service advisor during my most recent visit. He is very professional and made sure everything was addressed and taken care of :)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad to hear that Aaron provided excellent service and made your experience easy and transparent. We take pride in having a reliable and professional team, and it’s great to know that Aaron lived up to those standards. We appreciate your trust and look forward to assisting you again in the future!
I love coming here!
I love coming here! Erwin was awesome! He took the time to ask about my past visits and asked about my car’s performance. He was very friendly, professional and made my experience more enjoyable!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear you enjoyed your recent visit and that Erwin provided such excellent service! We appreciate your kind words about his friendly and professional demeanor, and we're glad he made your experience so enjoyable. We look forward to seeing you again soon!
Fast, friendly, and courteous.
Fast, friendly, and courteous. Advisor is very attentive and kept close update, good communication. I like the text and online diagnostics service selection, very high tech from my previous experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sax, thank you for the fantastic feedback! We’re thrilled to hear you enjoyed our attentive service and technology offerings. Your satisfaction is our priority, and we’re glad we could enhance your experience. Looking forward to serving you again!
Kindest people I have ever purchased a large purchase
Kindest people I have ever purchased a large purchase from. Place is impeccably clean. All employees seem to know the products and listen customers .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We’re thrilled to hear you had such a positive experience with our team. We take pride in our clean environment and knowledgeable staff, and your feedback truly motivates us. Looking forward to serving you again!
Very terrible and unwilling to work with you.
Very terrible and unwilling to work with you. Almost like someone in the dealership wanted the car for themselves, and very much low xxxxx on trade in offers.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Patrick Kelley was thoughtfully and courteous.
Patrick Kelley was thoughtfully and courteous. He took the time explained their process and the required options. He worked with me to schedule the return the next day for the work to be completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We’re thrilled to hear that Patrick Kelley provided you with thoughtful and courteous service. It's great to know he took the time to explain the process and work with you on scheduling your return. We truly appreciate your feedback and look forward to assisting you again soon!
Efficiency and certainty the best of all manner of all
Efficiency and certainty the best of all manner of all the employees in the dealership and services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're thrilled to hear that you experienced efficiency and great service from all of our employees. It's our goal to provide top-notch service every step of the way, and we're glad we could meet your expectations. We look forward to assisting you again soon!
I got an appointment when I wanted one, my service
I got an appointment when I wanted one, my service advisor was great! He went over the maintenance on my car and recommended what was best for my car. I was in and out in no time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear you had such a positive experience! We strive to make scheduling convenient and to provide efficient, top-quality service. It's fantastic that your service advisor was able to thoroughly explain the necessary maintenance and recommendations for your vehicle. We appreciate your feedback and look forward to seeing you again soon.