Reviews
Very professional, knowledgeable, helpful and friendly
Very professional, knowledgeable, helpful and friendly staff! Highly recommended place if you are buying a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dennis the Sales manager.
Dennis the Sales manager. Provided an amazing experience for me. He went above and beyond to get me into an Acura ZDX.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We worked with James Etim and Denis and our experience
We worked with James Etim and Denis and our experience was very good starting from test drive to taking the keys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was good experience working with Rose .
It was good experience working with Rose . She is very knowledgeable about the product and features.she made the buying process smooth and seamless. Highly recommend this location.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We hope to be of service to you again!
Rose was wonderful.
Rose was wonderful. She was very knowledgeable about the vehicles we test drove and answered all of our questions. She was patient as we tested many cars before our purchase. The being process was a breeze. We will definitely buy from Rose and Park Place Acura in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Colleen Escudero, thanks so much for rating us so high! Be safe on the road!
He very professional and work with me and don?
He very professional and work with me and don?t take long to buy a car everybody is professional I will recommend everyone to come to this place ask for James
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chuc Ly Le, we are delighted to see this rating! Have a great day!
The customer service is phenomenal.
The customer service is phenomenal. I enjoyed the entire experience and process in getting a new vehicle. I recommend others to go to Park Place in Plano.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an issue with a squeaky sound coming from the front
I had an issue with a squeaky sound coming from the front left wheel. Park Place service told us that a left strut is the issue. They replaced the strut, but the problem is still there. They charge us $819.93 for replacing the strut that should not be replaced and do not want to refund the money. The issue is still not fixed. Terrible service consistently . Terrible every time I go there. Update: I took my mdx back to the service, because they promised that they will fix what they didn’t know how to fix the first time. After a week , they called me and said that the strut they installed was faulty and they installed it again . I picked up my Mdx, and guess what. The squeaky sound is still there. They didn’t fix anything at all. I’m not sure if they don’t know how to do it or they just don’t care about their customers safety. They need to hire qualified people who know how to do their job or at least teach them not to lie their customers.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rose was extremely efficient and knowledgeable.
Rose was extremely efficient and knowledgeable. Showed me around the various MDX models and answered all my questions. She followed up with a phone call to see how everything was going.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought my wife an MDX that had been a loaner.
I bought my wife an MDX that had been a loaner. It was CPO with very low miles and painless through the process. The price was exactly as stated and no surprises or xx. Pretty fair deal and an easy process. My wife is happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!