Reviews
Recall on airbag for my GMC truck they busted my...
Recall on airbag for my GMC truck they busted my dashboard and refuse to fix it I got in touch with the Chevrolet company this been going on for 3 weeks now problems still not solved
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
And the representatives over there in that office was a very rude unhelpful and disrespectful
Chuck Fairbanks Purchase
I dealt with Jody Ward throughout the entire buying process. He was able to find the truck I was looking for even with the shortage going on. The entire staff was accommodating and professional. The facility was spotless and had plenty of space to walk around. My son who is 5 was offered snacks and drinks, which kept him occupied while we conducted business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
What can I say besides everyone was a blessing and knowledgable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve Smith
Excellent experience. Chris and Juan made it easy. Professionals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chuck Fairbanks Chevrolet/Best Car Dealer Around
I have had the most positive experience Ive ever had buying a vehicle because of Chuck Fairbanks Chevrolet. In my past experiences buying a car, as a female, I never felt like I had a fair experience. Jeff Sorrells, my salesman, has made a very positive impression on me. I feel that I have been given a fair deal. After my first experience I have gained so much trust with Mr. Sorrells that I dont feel the need to check other dealers. I have now purchased several vehicles from them. I just cant say enough good thinks about Jeff Sorrells, Chuck Fairbanks and all the staff. The service is outstanding. I would encourage everyone to purchase their next car there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchaser
My experience with the dealership was phenomenal. As a female who is NOT an expert at the whole auto buying experience, I was looking for a dealership that would listen to my needs and provide me with some honest guidance on new truck purchase options and not try to sell me something I did not want just to make a sale. I was very specific. What I received was much more. I met a TEAM of people working together to meet my needs and exceed my expectations. I had seamless customer service, focused attention to detail, a dealership unit working around my schedule, and doing everything they could to get me what I wanted. Which, by the way, took less than 48 hours. And absolutely NO pressure during the entire experience. As a result, I was able to purchase the exact vehicle that I wanted, at the price I wanted, in the color I wanted (and yes, this makes a difference) and I am so HAPPY!! Plus the service doesnt end with the purchase. My salesman, Larry Carter (who actually returns your call) has assisted me with accessory component purchases that I wanted to personalize my vehicle and provided friendly advice on maintenance upkeep that I inquired about for future reference. I am so blessed and pleased with this entire experience. Thank you Chuck Fairbanks Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Unknown
Chuck Fairbanks Chevrolet is one of the best dealerships to buy a vehicle from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trade In
By far the best experience I have had buying a car. I can not thank Michael enough for all of his hard work! I have referred several friends already.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service!! Sales Department treated me with...
Great Service!! Sales Department treated me with kindness. I made a great deal. I recommend Chuck Fairbanks Chevrolet to all my family. Thank you to a great sales staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chuck Fairbanks Chevrolet
I had been shopping for a new or used truck. I had been to many dealerships..several which I couldnt even get anyone to wait in me. First time I called Chuck Fairbanks I spoke with Cesar. He was very nice, knowledgeable and eager to help.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase