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Chuck Fairbanks Chevrolet

(111 reviews)
Visit Chuck Fairbanks Chevrolet
Sales hours: 8:30am to 8:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:00am–6:00pm
Tuesday 8:30am–8:30pm 7:00am–6:00pm
Wednesday 8:30am–8:30pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–6:00pm
Friday 8:30am–8:30pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–1:00pm
Sunday Closed Closed
New (877) 873-8788 (877) 873-8788
Used (877) 882-7386 (877) 882-7386
Service (888) 831-8171 (888) 831-8171

Reviews

(111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chuck Fairbanks Chevrolet from DealerRater.

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Recall on airbag for my GMC truck they busted my...

Recall on airbag for my GMC truck they busted my dashboard and refuse to fix it I got in touch with the Chevrolet company this been going on for 3 weeks now problems still not solved

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Consumer response

And the representatives over there in that office was a very rude unhelpful and disrespectful

Chuck Fairbanks Purchase

I dealt with Jody Ward throughout the entire buying process. He was able to find the truck I was looking for even with the shortage going on. The entire staff was accommodating and professional. The facility was spotless and had plenty of space to walk around. My son who is 5 was offered snacks and drinks, which kept him occupied while we conducted business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

What can I say besides everyone was a blessing and knowledgable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Steve Smith

Excellent experience. Chris and Juan made it easy. Professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chuck Fairbanks Chevrolet/Best Car Dealer Around

I have had the most positive experience Ive ever had buying a vehicle because of Chuck Fairbanks Chevrolet. In my past experiences buying a car, as a female, I never felt like I had a fair experience. Jeff Sorrells, my salesman, has made a very positive impression on me. I feel that I have been given a fair deal. After my first experience I have gained so much trust with Mr. Sorrells that I dont feel the need to check other dealers. I have now purchased several vehicles from them. I just cant say enough good thinks about Jeff Sorrells, Chuck Fairbanks and all the staff. The service is outstanding. I would encourage everyone to purchase their next car there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchaser

My experience with the dealership was phenomenal. As a female who is NOT an expert at the whole auto buying experience, I was looking for a dealership that would listen to my needs and provide me with some honest guidance on new truck purchase options and not try to sell me something I did not want just to make a sale. I was very specific. What I received was much more. I met a TEAM of people working together to meet my needs and exceed my expectations. I had seamless customer service, focused attention to detail, a dealership unit working around my schedule, and doing everything they could to get me what I wanted. Which, by the way, took less than 48 hours. And absolutely NO pressure during the entire experience. As a result, I was able to purchase the exact vehicle that I wanted, at the price I wanted, in the color I wanted (and yes, this makes a difference) and I am so HAPPY!! Plus the service doesnt end with the purchase. My salesman, Larry Carter (who actually returns your call) has assisted me with accessory component purchases that I wanted to personalize my vehicle and provided friendly advice on maintenance upkeep that I inquired about for future reference. I am so blessed and pleased with this entire experience. Thank you Chuck Fairbanks Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Unknown

Chuck Fairbanks Chevrolet is one of the best dealerships to buy a vehicle from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trade In

By far the best experience I have had buying a car. I can not thank Michael enough for all of his hard work! I have referred several friends already.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!! Sales Department treated me with...

Great Service!! Sales Department treated me with kindness. I made a great deal. I recommend Chuck Fairbanks Chevrolet to all my family. Thank you to a great sales staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chuck Fairbanks Chevrolet

I had been shopping for a new or used truck. I had been to many dealerships..several which I couldnt even get anyone to wait in me. First time I called Chuck Fairbanks I spoke with Cesar. He was very nice, knowledgeable and eager to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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