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Town East Ford

(3,109 reviews)
Visit Town East Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (469) 769-5087 (469) 769-5087
Used (877) 881-7281 (877) 881-7281
Service (469) 482-2359 (469) 482-2359

Reviews

(3,109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Town East Ford from DealerRater.

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Salesman was awesome!Sales team were very helpful! Very...

Salesman was awesome!Sales team were very helpful! Very happy with the whole experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Consumer response

Thank you

Amazing service! Definitely went above and beyond to...

Amazing service! Definitely went above and beyond to make sure I got the best deal possible. I will send everyone I know that is looking to purchase a vehicle straight to Wes!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Raul Arrazabal and Jason Archer at Town East Ford were...

Raul Arrazabal and Jason Archer at Town East Ford were easy to work with and made the whole buying experience very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Jonathan was awesome, even when we were faced with an...

Jonathan was awesome, even when we were faced with an issue he steam rolled right through it and found a solution. Ask for Jon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at Town East Ford!

Thank you to Raynard and Dallas for their amazing help in...

Thank you to Raynard and Dallas for their amazing help in getting me into my truck!!! Ready to see what's next! Will referr a friend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

I had the best used car experience ever at Town East...

I had the best used car experience ever at Town East Ford. Jon Nieman was a joy to deal with. He was very pleasant, strait forward and honest. Everyone I talked to at the dealership was polite and courteous. I will definitely be going back Town East Ford next time I am looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Great experience and easy to work with!Bertha was great...

Great experience and easy to work with! Bertha was great and made the transaction stress free. i would certainly recommend anyone to look at making their car purchase at Towne East Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at Town East Ford!

Fast and easy. Came out exactly as Dallas said happy...

Fast and easy. Came out exactly as Dallas said happy about that. Got me in and out. Would do business again. Great experience would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Friendly, fun, helpful. Wes was great! Made buying my...

Friendly, fun, helpful. Wes was great! Made buying my car fun. Jason in finance was great too! Usually I stress out buying a car! They made it fun and stress free! Dealership is very clean and everyone was terrific! Alan Black was very helpful too. Wes answered all my questions and concerns. Go see these guys next time you are in the market for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

The were so very helpful and did everything they had to...

The were so very helpful and did everything they had to to get me into a new car! They were very friendly and fast with the service! I would recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.