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Town East Ford

(3,102 reviews)
Visit Town East Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

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New (469) 769-5087 (469) 769-5087
Used (877) 881-7281 (877) 881-7281
Service (469) 482-2359 (469) 482-2359

Inventory

See all 707 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2001.
Town East Ford is the Dallas-Ft. Worth home for New Ford Trucks Cars and SUVs. We offer competitive pricing on Ford sales service and OEM Ford Parts. In addition to our selection of great new Fords we also are pleased to offer quality inspected used cars trucks and SUVs including Ford Certified. We have a great selection of preowned cars trucks and SUVs - from luxury vehicles to used cars. We carry all makes and models and are sure to have the right car or truck for you! Town East Ford is proud to introduce our Environmentally Friendly Collision Center. We'll help save the environment and save you money.
Home of the 2 yr/ 24K miles complimentary maintenance program.

Service center

Phone number (469) 482-2359

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Bertha Hernandez headshot
Bertha Hernandez
Sales Consultant
(45 reviews) certified badge
Wylie Nelson headshot
Wylie Nelson
Sales Consultant
(26 reviews) certified badge
Jason Castro headshot
Jason Castro
Sales Consultant
(22 reviews) certified badge
Dallas Petriello headshot
Dallas Petriello
Business Office Manager
(47 reviews) certified badge
Anuj Singh headshot
Anuj Singh
Business Manager
(257 reviews)
Cody Franklin headshot
Cody Franklin
New Car Sales Manager
(77 reviews)
Juan Ortega headshot
Juan Ortega
Sales Consultant
(39 reviews)
Lance Smith headshot
Lance Smith
General Sales Manager
(7 reviews)
Jimmy Henry headshot
Jimmy Henry
Sales Consultant
(6 reviews)
Ozzy Ortiz headshot
Ozzy Ortiz
Used Car Sales Manager
(86 reviews)
Rafael Morales headshot
Rafael Morales
Used Car Sales Consultant
(30 reviews)
Jonathan Durm headshot
Jonathan Durm
Sales Consultant
(20 reviews)
Travis Ferguson headshot
Travis Ferguson
Sales Consultant
(7 reviews)
Boris Loncaric headshot
Boris Loncaric
Business Manager
(131 reviews)
Jacob T Randolph headshot
Jacob T Randolph
Business Manager
(82 reviews)
Diana Maldonado headshot
Diana Maldonado
Sales Consultant
(25 reviews)
Terri Scott headshot
Terri Scott
Customer Relations Manager
(195 reviews)
Jimmy Hall headshot
Jimmy Hall
Inventory Manager
(45 reviews)
Jermaine Brown headshot
Jermaine Brown
Sales Consultant
(21 reviews)
Matthew Haile headshot
Matthew Haile
New Car Sales
(12 reviews)
Jay Helbert headshot
Jay Helbert
Fixed Ops Director
(10 reviews)
Ricardo Dominguez headshot
Ricardo Dominguez
Sales Consultant
(12 reviews)
Gamaliel Benitez headshot
Gamaliel Benitez
New Car Sales Consultant
(20 reviews)
Diego Nino headshot
Diego Nino
Sales Consultant
(5 reviews)
Gerald Whittington headshot
Gerald Whittington
Sales Manager
(32 reviews)
Melissa Green headshot
Melissa Green
Customer Relations Manager
(12 reviews)
Dustin Bingham headshot
Dustin Bingham
Service Advisor
(4 reviews)
Cesar Melendez headshot
Cesar Melendez
Sales Consultant
(4 reviews)
Dustin Springer headshot
Dustin Springer
Assistant Sales Manager
(4 reviews)
Ryan Woolever headshot
Ryan Woolever
Service Advisor
(4 reviews)
Sebastian Panuco Vernaza headshot
Sebastian Panuco Vernaza
Sales Consultant
(3 reviews)
Hasan Dennis-Pickett headshot
Hasan Dennis-Pickett
Sales Consultant
(2 reviews)
William Maerker headshot
William Maerker
Sales Consultant
(2 reviews)
Noe Osorio-Flores headshot
Noe Osorio-Flores
Sales Consultant
(2 reviews)
Ethan Pamplin headshot
Ethan Pamplin
Sales Consultant
(2 reviews)
Alan Del Rio headshot
Alan Del Rio
Sales Consultant
(1 review)
Ross Everett headshot
Ross Everett
Sales Consultant
(1 review)
Ray Williams headshot
Ray Williams
Sales Consultant
(1 review)
Andy Barillas headshot
Andy Barillas
Sales Consultant
Will Burch headshot
Will Burch
Sales Consultant
Deshawn Mack headshot
Deshawn Mack
Sales Consultant
Keekee McFadden headshot
Keekee McFadden
Sales Consultant
Tony Pena headshot
Tony Pena
Sales Consultant
Jaden Price headshot
Jaden Price
Sales Consultant
Tammy Rodriguez headshot
Tammy Rodriguez
Sales Consultant
Cameron Townsend headshot
Cameron Townsend
Sales Consultant
Hannah Tucker headshot
Hannah Tucker
Pre-Owned Desk Manager

Reviews

(3,102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Town East Ford from DealerRater.

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Great experience buying my truck from Town East.

Great experience buying my truck from Town East. Wylie and the rest of the team made the process easy and enjoyable.

Great experience buying my truck from Town East.

Great experience buying my truck from Town East. Wylie and the rest of the team made the process easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I recently had the pleasure of working with Town east

I recently had the pleasure of working with Town east ford for my car purchase, and I cannot express enough how impressed I am with the entire experience! From start to finish, the team went above and beyond to ensure I found the perfect vehicle that fit both my needs and budget. The phone call from Juan Ortega was very calming and helpful. Upon arriving at the dealership, I was warmly greeted by Rafael Morales, who took the time to understand what I was looking for in a car. Their knowledge and genuine enthusiasm for helping customers were immediately evident. They patiently answered all my questions and provided me with a wide range of options to consider, making the process feel personalized and stress-free. What truly stood out was the dealership's commitment to transparency. They clearly explained the pricing, financing options, and any potential trade-in value without any pressure or hidden fees. I felt empowered to make an informed decision rather than rushed into one. The test drive was another highlight. Rafael Morales made sure I had ample time to get a feel for the car and even encouraged me to take it on different road types to see how it handled. Their enthusiasm for the vehicle was contagious, and I left the test drive feeling more excited than ever. Once we settled on a vehicle, the paperwork process was seamless. The finance team worked diligently to find the best loan options available, and I was pleasantly surprised at how quickly everything was handled. The entire staff was friendly and accommodating, which made a potentially stressful process much more enjoyable. I drove away in my new car feeling confident and satisfied, knowing I got a great deal and exceptional service. If you’re in the market for a new or used vehicle, I highly recommend town east ford. They truly set the bar high for customer service and integrity in the car-buying experience. Thank you for making my car purchase one to remember!

I recently had the pleasure of working with Town east

I recently had the pleasure of working with Town east ford for my car purchase, and I cannot express enough how impressed I am with the entire experience! From start to finish, the team went above and beyond to ensure I found the perfect vehicle that fit both my needs and budget. The phone call from Juan Ortega was very calming and helpful. Upon arriving at the dealership, I was warmly greeted by Rafael Morales, who took the time to understand what I was looking for in a car. Their knowledge and genuine enthusiasm for helping customers were immediately evident. They patiently answered all my questions and provided me with a wide range of options to consider, making the process feel personalized and stress-free. What truly stood out was the dealership's commitment to transparency. They clearly explained the pricing, financing options, and any potential trade-in value without any pressure or hidden fees. I felt empowered to make an informed decision rather than rushed into one. The test drive was another highlight. Rafael Morales made sure I had ample time to get a feel for the car and even encouraged me to take it on different road types to see how it handled. Their enthusiasm for the vehicle was contagious, and I left the test drive feeling more excited than ever. Once we settled on a vehicle, the paperwork process was seamless. The finance team worked diligently to find the best loan options available, and I was pleasantly surprised at how quickly everything was handled. The entire staff was friendly and accommodating, which made a potentially stressful process much more enjoyable. I drove away in my new car feeling confident and satisfied, knowing I got a great deal and exceptional service. If you’re in the market for a new or used vehicle, I highly recommend town east ford. They truly set the bar high for customer service and integrity in the car-buying experience. Thank you for making my car purchase one to remember!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I have been wheeling and dealing with Town East Ford

I have been wheeling and dealing with Town East Ford since 2018. I kept coming back for the A-1 customer service. Listen up America. If you don't see what you want at Town East Ford, they will find it for you. Thanks TEF!!!!!

I have been wheeling and dealing with Town East Ford

I have been wheeling and dealing with Town East Ford since 2018. I kept coming back for the A-1 customer service. Listen up America. If you don't see what you want at Town East Ford, they will find it for you. Thanks TEF!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that you have consistently experienced A-1 customer service since 2018. Our team is dedicated to ensuring that our customers find exactly what they are looking for, and it’s rewarding to know that our efforts have made a positive impact on your experience. We appreciate your trust in us and look forward to serving you again in the future. Thank you again for your kind words!

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The Dealership and salesman made the purchasing

The Dealership and salesman made the purchasing experience super easy and quick! Will definitely be back! Thank yall!

The Dealership and salesman made the purchasing

The Dealership and salesman made the purchasing experience super easy and quick! Will definitely be back! Thank yall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Alyssa, for your wonderful review! We are thrilled to hear that you had a smooth and efficient purchasing experience with us. Our team is dedicated to providing excellent service, and we look forward to welcoming you back in the future. Thank you again for choosing us!

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Made it fairly easy to buy our Bronco.

Made it fairly easy to buy our Bronco. Hasan was awesome to deal with and had a great attitude

Made it fairly easy to buy our Bronco.

Made it fairly easy to buy our Bronco. Hasan was awesome to deal with and had a great attitude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Josh, for your wonderful feedback! We're thrilled to hear that your experience with us was easy and enjoyable. Hasan is indeed a valuable member of our team, and we're glad you appreciated his great attitude. Enjoy your new Bronco!

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Hasan was an absolute pleasure to work with.

Hasan was an absolute pleasure to work with. He was courteous, professional, and accommodating. He did everything he could to ensure my needs were met.

Hasan was an absolute pleasure to work with.

Hasan was an absolute pleasure to work with. He was courteous, professional, and accommodating. He did everything he could to ensure my needs were met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Hasan. We are thrilled to hear that he provided you with courteous and professional service while accommodating your needs. Our team strives to create positive experiences, and it’s wonderful to know that we succeeded in your case. We appreciate your support!

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Buying my 2nd vehicle from Wylie was the easiest and

Buying my 2nd vehicle from Wylie was the easiest and friendliest experience Highly recommend.!! Great customer service

Buying my 2nd vehicle from Wylie was the easiest and

Buying my 2nd vehicle from Wylie was the easiest and friendliest experience Highly recommend.!! Great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that your experience with us was easy and friendly, and we appreciate your recommendation. Providing great customer service is our top priority, and it’s fantastic to know that we met your expectations during your vehicle purchase. We look forward to serving you again in the future!

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Wylie is my go to guy he helped me get into 2 vehicles

Wylie is my go to guy he helped me get into 2 vehicles now much appreciated! He's fast and on the money!

Wylie is my go to guy he helped me get into 2 vehicles

Wylie is my go to guy he helped me get into 2 vehicles now much appreciated! He's fast and on the money!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that Wylie has been able to assist you in finding two vehicles. It’s great to know that you appreciated his efficiency and expertise. Your satisfaction is our top priority, and we look forward to continuing to support you in the future!

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Guys over here were amazing and professional.

Guys over here were amazing and professional. They helped us out every step of the way and I was able to get into my dream Bronco. 5/5 would use them again for my car purchases.

Guys over here were amazing and professional.

Guys over here were amazing and professional. They helped us out every step of the way and I was able to get into my dream Bronco. 5/5 would use them again for my car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are thrilled to hear that our team was able to assist you in finding your dream Bronco. Providing exceptional service is our priority, and it’s rewarding to know that you felt supported throughout the entire process. We look forward to being a part of your future car purchases.

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Very professional, pleasant and helpful.

Very professional, pleasant and helpful. Pleasure doing business here. Buying process was prompt and delivery was quicker than expected.

Very professional, pleasant and helpful.

Very professional, pleasant and helpful. Pleasure doing business here. Buying process was prompt and delivery was quicker than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that your experience was professional, pleasant, and efficient. It’s great to know the buying process was prompt and that delivery exceeded your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

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