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Town East Ford

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Town East Ford Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2001

Town East Ford is the Dallas-Ft. Worth home for New Ford Trucks, Cars, and SUVs. We offer competitive pricing on Ford sa

...

les, service, and OEM Ford Parts. In addition to our selection of great new Fords, we also are pleased to offer quality inspected used cars, trucks, and SUVs, including Ford Certified. We have a great selection of preowned cars, trucks, and SUVs - from luxury vehicles to used cars. We carry all makes and models and are sure to have the right car or truck for you! Town East Ford is proud to introduce our Environmentally Friendly Collision Center. We'll help save the environment and save you money.

"Home of the 2 yr/ 24K miles complimentary maintenance program."

Service

Wheel Balance

$56.95

Oil, Filter Change

$29.95

Tire Rotation

$29.95

Detailing

$129.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
562 lifetime reviews. Includes reviews of Town East Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 1, 2019

    Great price! True to advertised price and fast process. Respectful of our budget limits and did their best to find a car that suits our lifestyle.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Farle J Lutian

    New Car Sales Consultant

    (5.0) 25 reviews

  • 5.0 out of 5
    November 26, 2019

    Kacy and Amanda were the best I have ever had at a dealership I will be back. They were wonderful. They worked very well together.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Amanda Abshire

    Sales Consultant

    (5.0) 6 reviews

    Rick Rice

    F& I Finance

    NOT RATED

    Kacy Pina

    Sales Consultant

    NOT RATED

  • August 17, 2018

    Town East Ford Service Department is awesome. Thank you so much:Andrew Bradley,Service Advisor, Alicia Hughes, Manager, and Ron, Shop Manager!!! They... went above and beyond to help me. While driving, my wedding ring slipped off my finger. I saw it fall toward the floor. I drove straight home in order to get my ring. I looked everywhere and could not find it. I was certain it was under the seat. I pushed the seat back and forth to no avail. I called Town East Ford Service, and fortunately, Alicia Hughes answered the phone. She told me to bring my car in and they would take another look. I went directly to the service department. Alicia and others brought out cellphones and used the light to search again. No ring!! By then, I was a nervous wreck! I was told they could take the car back and remove the door seal, take out the seat, and look under the carpet!! The car was taken to the shop and the experts worked their magic! They found my ring under the carpet!!! I was absolutely thrilled! Thank you to this incredible team!!! I am a Completely Satisfied Customer!!! This team is absolutely THE BEST!!! Thank you so much for your care, concern, and determination!!! You will always be my dealership!!! Completely Thankful Customer, Judith Zuber

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 25, 2019

    Ranger worked out an amazing deal for me and my family and is also very honest. Would highly recommend going to him for your vehicle purchase.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ranger Oppert

    Internet Sales Manager

    (5.0) 24 reviews

  • 1.0 out of 5
    November 24, 2019

    I tried to purchase a 2012 mustang gt for $20,000 and put money down on a Friday, the pre-owned sales manager ,Gene, said the car would be ready by the... coming Monday. Then I got passed off for the next 10 days, and repeatedly was told it would be ready tomorrow. Finally after finding out the car would not pass emissions and I would need to pay almost $1000 more than the agreed upon price, I got my money back. But the worst part was I had just been rear ended and I only had three days of coverage for the rental car, so I paid more than $500 in rental fees because the staff at Town East Ford. The pre-owned sales manager, Gene, assured me he would pay for the additional rental fees because it was the dealership's BS that caused them. I dropped off the receipt in person and never heard back. I bought a 2014 Mustang GT with lower miles for $2000 less at Reliable Chevrolet. Bottom line: never trust this place they will lie, cheat and steal and never follow through on their promises.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Amanda Abshire

    Sales Consultant

    (5.0) 6 reviews

    Gene Fletcher

    Used Car Sales Manager

    NOT RATED

  • 5.0 out of 5
    November 24, 2019

    From The moment I walked through the door at Town East Ford, I was overwhelmed by the friendliness and industry setting customer service. Every aspect... of the dealership is focused on the customer; tour qants, your needs and your desires packed up into the price that is right for you. They have earned my trust and respect for many years to come.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ranger Oppert

    Internet Sales Manager

    (5.0) 24 reviews

    Rick Rice

    F& I Finance

    NOT RATED

  • 5.0 out of 5
    November 21, 2019

    I would like to thank Nautica for her patience and kindness with me. I know I was a difficult customer, and she showed absolute professionalism. I would... not hesitate to call on her again for my future purchase of a Ford vehicle. Thank you so much!! Tom Owen

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nautica Vigil

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 21, 2019

    Everything went well and smooth. They were fair and acted like they wanted to sell a vehicle. Enjoyed working with Ska'Kee, Matt and Justin. Also, Jason... in finance was well knowledgeable and helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Archer

    Sales Manager

    (5.0) 32 reviews

    Sha'kee Sanders

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 20, 2019

    Highly recommend this dealership. Not only where they courteous of where in the buying process I was, but they were also very helpful and informative in... moving the process forward. Got the perfect truck and had a great time doing it.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Craig South

    Internet Sales Manager

    (4.9) 19 reviews

  • 5.0 out of 5
    November 19, 2019

    Ranger took the time to walk me through different options and made sure that I felt comfortable with my purchase. If you're looking for a quality Sales... Manager, come see Ranger at Town East Ford.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Archer

    Sales Manager

    (5.0) 32 reviews

    Ranger Oppert

    Internet Sales Manager

    (5.0) 24 reviews

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