Town East Ford

These guys are great! I've always wanted a truck. Of course, not just any truck, but a Ford F-150. I was greeted by a friendly salesman who wasn't pushy, but who found me exactly what I wanted (which is always great when car shopping). I told them how much I could spend, what I wanted in a truck, and they made it happen. Within just a few hours, I drove off in my beautiful 2015 Ford F-150. These guys made my dream come true. If you are in the market for a truck, please go see them! They are knowledgeable about the product, friendly, and very helpful when it comes to financing! Trey and William- thanks for all of your help! I will definitely be back here to purchase my next vehicle.

We've purchased our last three vehicles from Presley Wickam at Town East Ford. He always made us feel like family and has never steered us wrong. When there is a problem, they do everything humanly possible to fix it. I bought a "16 Explorer Sport Dec. 26, and it went into the shop mid February. Robert Szyka and the rest of the service department always made me feel like my car was their top priority. He called frequently with updates and to let me know that they were working on it even if he didn't have any news. Ford paid for a rental, and when I complained that my rental was lame, they arranged for a better rental immediately. Ford sent all of their experts to Mesquite to trouble shoot my Explorer, and when they finally gave up after 2 months, they agreed to buy it back. No lawyers or threats of lawyers needed; Ford did the right thing. I can't overstate what a great team this dealership has!

Horrible customer service. unfortunately it's the closest Ford service center to my home, but have always had an issue after every service. I was even told by one of the employees "why bother coming here if you don't like it?''.