Reviews
The sales man was very knowledgeable about the vehicle. He was patient to help the correct vehicle.
The sales man was very knowledgeable about the vehicle. He was patient to help the correct vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! It is great to hear that our salesperson took the time to listen and help you find the right vehicle. We know that buying a car is a big decision, and having someone knowledgeable and patient by your side makes all the difference. We hope you are enjoying your new vehicle and look forward to seeing you again at Town East Ford.
Natalie was my salesperson she was AMAZING. She listens, she’s a quick worker, & got me into my dream F-150. Thanks Natalie I will continue to come to you for my future car needs.
Natalie was my salesperson she was AMAZING. She listens, she’s a quick worker, & got me into my dream F-150. Thanks Natalie I will continue to come to you for my future car needs.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this wonderful feedback, Dlopezz! It is great to hear that Natalie made such a positive impression on you throughout the process. Finding the right truck is a big deal, and we are glad she took the time to listen and work efficiently to get you into your dream F-150. We look forward to being here for you again when the time comes for your next vehicle!
Farle Lutian, Boris Loncaric, Lance Smith, Jacob Randolph and of course Kurt Jones did an excellent job getting me into a 2026 Ford Bronco Heritage after my car accident. Thank you so much 🙏
Farle Lutian, Boris Loncaric, Lance Smith, Jacob Randolph and of course Kurt Jones did an excellent job getting me into a 2026 Ford Bronco Heritage after my car accident. Thank you so much 🙏
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored to hear about your experience, Kat! It sounds like Farle, Boris, Lance, Jacob, and Kurt all came together to make what could have been a stressful situation a lot smoother for you. Getting into a 2026 Ford Bronco Heritage after going through a car accident is quite a bright spot, and we are glad our team was able to help make that happen. Thank you for taking the time to share this and for the kind words for everyone involved!
Farle was extremely knowledgeable, articulate, caring and willing to listen to about my situation, considered my limitations, as well as my ability to meet the requirements of the possibility of getting a car. Because of Farle’s thorough understanding my whole situation, he worked in such a way as to make it all work out within that day! He truly was a godsend and an extremely helpful professional to which I am truly appreciative. And when I drove off the lot, I hadn’t gone, but a few miles and the engine light came on. I texted Farle. and he told me to come right back. He would make sure the service technician Wade, (who was an absolute godsend and coordinating all of this with Farle) to make the experience even more exceptional! They took care of everything to assuage my concerns, possible fears, and made sure that I was taken care of. I came back today, 19 September because a part had to be ordered, and Jeff explained to me when they had finished examining the car yesterday the 18th, what was wrong that I would have to come back because the part had to be ordered. I came back today the 19th. There was another Mechanic it wasn’t Jeffrey, but there was someone else and I did not get his name. He was extremely kind told me that they would take care of it and they would get me out as soon as possible. An hour or so later he came in (that same technician) and said you’re good to go. Keys are in the car. I thanked him got in my car and it is running beautifully! This was a wonderful experience, and I am so appreciative of Wade, Farle, Jeff, and the technician that I saw on the 19th for the wonderful consideration, care and professionalism that was shown to me. They absolutely deserve five stars for the remarkable training, professionalism,,spirit, kindness, and efficiency. Thank you so very much Sincerely, Cynthia Navarrete
Farle was extremely knowledgeable, articulate, caring and willing to listen to about my situation, considered my limitations, as well as my ability to meet the requirements of the possibility of getting a car. Because of Farle’s thorough understanding my whole situation, he worked in such a way as to make it all work out within that day! He truly was a godsend and an extremely helpful professional to which I am truly appreciative. And when I drove off the lot, I hadn’t gone, but a few miles and the engine light came on. I texted Farle. and he told me to come right back. He would make sure the service technician Wade, (who was an absolute godsend and coordinating all of this with Farle) to make the experience even more exceptional! They took care of everything to assuage my concerns, possible fears, and made sure that I was taken care of. I came back today, 19 September because a part had to be ordered, and Jeff explained to me when they had finished examining the car yesterday the 18th, what was wrong that I would have to come back because the part had to be ordered. I came back today the 19th. There was another Mechanic it wasn’t Jeffrey, but there was someone else and I did not get his name. He was extremely kind told me that they would take care of it and they would get me out as soon as possible. An hour or so later he came in (that same technician) and said you’re good to go. Keys are in the car. I thanked him got in my car and it is running beautifully! This was a wonderful experience, and I am so appreciative of Wade, Farle, Jeff, and the technician that I saw on the 19th for the wonderful consideration, care and professionalism that was shown to me. They absolutely deserve five stars for the remarkable training, professionalism,,spirit, kindness, and efficiency. Thank you so very much Sincerely, Cynthia Navarrete
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to read about the experience you had with our team. Farle, Wade, Jeff, and the technician who assisted you all went above and beyond to make sure you felt heard, cared for, and taken care of every step of the way. It means a great deal to us to know that even when an unexpected issue came up shortly after your purchase, our team responded quickly and made things right without missing a beat. That kind of follow-through is exactly what we strive for. Thank you, Cynthia, for taking the time to share such a detailed and heartfelt account of your experience. We will be sure to pass your kind words along to everyone involved.
The sales person Natalie Camacho was very understanding of my needs very nice very professional took care of what I wanted in a short Manor, go to Natalie for your automotive needs!
The sales person Natalie Camacho was very understanding of my needs very nice very professional took care of what I wanted in a short Manor, go to Natalie for your automotive needs!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for you taking the time to share your experience with us! It is wonderful to hear that Natalie made the process smooth and tailored to your needs. We will be sure to pass along your kind words to her. We look forward to serving you again in the future!
My experience yesterday was just as amazing as every visit with Farlie and the team. The hospitality, the clear way he explains the process, and the honesty about both the good and the bad always make me feel confident that I’m getting the best deal for my situation. From the general manager to Rafael in Finance, everyone made sure I understood the amenities and truly worked to find the right car that I wanted for me. I left feeling calm, stress‑free, and secure knowing I’m driving something safe, stylish, and built to last. I’m hopeful this car keeps its value — and if you see me again, it’ll be because this one is paid off and I’m ready for my final investment. Thank you Town East Family!!
My experience yesterday was just as amazing as every visit with Farlie and the team. The hospitality, the clear way he explains the process, and the honesty about both the good and the bad always make me feel confident that I’m getting the best deal for my situation. From the general manager to Rafael in Finance, everyone made sure I understood the amenities and truly worked to find the right car that I wanted for me. I left feeling calm, stress‑free, and secure knowing I’m driving something safe, stylish, and built to last. I’m hopeful this car keeps its value — and if you see me again, it’ll be because this one is paid off and I’m ready for my final investment. Thank you Town East Family!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear that your experience was such a positive one from start to finish. It means a lot to know that the team made you feel informed, comfortable, and confident throughout the entire process. Hearing that you left feeling calm and secure is exactly what we work toward with every visit. We are grateful for your kind words and for trusting us with something as important as your next vehicle. We will be here whenever you are ready for that next chapter, and we hope to see you again soon!
Great service , salesman Cesar Melendez was really helpful , he knew exactly was I was talking about when I told him what I was looking for.
Great service , salesman Cesar Melendez was really helpful , he knew exactly was I was talking about when I told him what I was looking for.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are absolutely thrilled to hear about your experience with us! It is great to know that Cesar was able to understand exactly what you were looking for and make the process smooth and straightforward. We will be sure to pass along your kind words to him. We hope to see you again in the future!
Farle and anuj is amazing. This is my 5 th .car . I will only come to them for a new car
Farle and anuj is amazing. This is my 5 th .car . I will only come to them for a new car
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful to hear that this was your fifth purchase with us and that Farle and Anuj made each experience worth coming back for. That kind of loyalty means a lot, and it is clear they have worked hard to earn your trust. We look forward to being your go-to for many more vehicles down the road!
Very helpful and quick to respond. Would highly recommend doing business with Town East Ford.
Very helpful and quick to respond. Would highly recommend doing business with Town East Ford.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your review is appreciated, and we are glad to hear that your experience with our team was both helpful and efficient. Knowing that you would recommend us to others means a lot, and it reflects the level of service we work hard to provide every day. Thank you for taking the time to share your feedback, and we look forward to being here for you whenever you need us.
Wylie Nelson was great to work with throughout the entire truck-buying process. He was straightforward, transparent, and did exactly what he said he was going to do. There was no unnecessary runaround or pressure, and communication was clear from start to finish. I appreciated the way he handled the deal and would absolutely recommend working with Wylie if you’re in the market for a vehicle.
Wylie Nelson was great to work with throughout the entire truck-buying process. He was straightforward, transparent, and did exactly what he said he was going to do. There was no unnecessary runaround or pressure, and communication was clear from start to finish. I appreciated the way he handled the deal and would absolutely recommend working with Wylie if you’re in the market for a vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We greatly appreciate your kind words and are glad to hear that Wylie made the truck-buying process such a smooth one. It means a lot to know that the communication was clear and that the experience felt straightforward from beginning to end. We will be sure to pass along your feedback to Wylie, and we hope you are enjoying your new truck. Thank you for recommending us, and we look forward to serving you again down the road.