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Town East Ford

(3,167 reviews)
Visit Town East Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (469) 769-5087 (469) 769-5087
Used (877) 881-7281 (877) 881-7281
Service (469) 482-2359 (469) 482-2359

Reviews

(3,167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Town East Ford from DealerRater.

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We drove 4 hours to find the best deal and found it at...

We drove 4 hours to find the best deal and found it at Town East Ford. David did an excellent job from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at Town East Ford!

Justin and Noel did a great job of making sure I got the...

Justin and Noel did a great job of making sure I got the truck I wanted. I talked to Noel initially online but he wasn't at work when I showed up so Justin took me for a test drive in two different vehicles. They were both very knowledgeable and helpful to any needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Anuj and Jesus did a excellent job and great customer...

Anuj and Jesus did a excellent job and great customer service with us. I’m very satisfied and I definitely will recommend this two workers thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Isabel was friendly, helpful, professional and easy to...

Isabel was friendly, helpful, professional and easy to work with. Kept us informed at every step of the process. Also kept us supplied with water and snacks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Isabel was very attentive and made me feel like she was...

Isabel was very attentive and made me feel like she was going to make sure we got exactly what we wanted for the price we had in mind. She made us feel at home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Isabel was quick, diligent, and nice in helping us fill...

Isabel was quick, diligent, and nice in helping us fill out the paperwork and making sure that the truck was the right one for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Aly made the buying process easy and fast! She was very...

Aly made the buying process easy and fast! She was very knowledgeable and friendly! She was great to work with and there was no hassle at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at Town East Ford!

I would not have bought the vehicle except for the...

I would not have bought the vehicle except for the service I received from Wes. I have no doubt he will continue to provide the same level of service going forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

The process of buying my new F150 couldn’t have been...

The process of buying my new F150 couldn’t have been smoother from start to finish. The internet sales team was very helpful in getting my trade appraised before even coming to the dealership. They even ended up giving more for my trade than the initial estimate. The whole team was great and couldn’t have made the process better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Anthony!

I had a good experience with Raul. The car was ready for...

I had a good experience with Raul. The car was ready for a test drive but not detailed. Definitely should have been cleaned. Raul was knowledgeable of the vehicle.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Pamela, thank you for your positive review!