Skip to main content

Trophy Nissan

(3,947 reviews)
Visit Trophy Nissan
Sales hours: 8:00am to 9:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 6:00am–7:00pm
Tuesday 8:00am–9:00pm 6:00am–7:00pm
Wednesday 8:00am–9:00pm 6:00am–7:00pm
Thursday 8:00am–9:00pm 6:00am–7:00pm
Friday 8:00am–9:00pm 6:00am–7:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (972) 961-7097 (972) 961-7097
Used (888) 509-3043 (888) 509-3043
Service (972) 535-8171 (972) 535-8171

Reviews

(3,947 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Trophy Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Tires and oil change

Had my tires rotated, my oil changed, and my car serviced all in a timely fashion. I had a wonderful service agent who kept me posted on the work that they were doing on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience with Trophy Nissan

I purchased a vehcle at Trophy Nissan during march, 2014. The whole buying process and service was excellent. I went back on 10/19/15 for recall and maintenance issues. The service was excellent. The process was handled efficeintly. Jose Magdaleeno handled my service interface. He was great, I could not have had a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sweet

Every one is sweet n very very nice. I don't have any complains to make. I would not go any were else. Thank all so much for doing what all do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

These people show true care and customer service

I would recommend this dealer to anyone and especially salesperson Robert Green. He took excellent care of us and wouldn't stop until we got the payment we needed. Every person we dealt with there was friendly and treated us like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worse than a Lawyer!!

I went in over a week ago to upgrade my 2012 Altima S that I purchased from Trophy the previous December. This was even after they hit my credit with 9 hard inquires and I had also purchased a Rogue for my husband in May. I found and fell in love with a 2013 Altima Sl that was fully loaded. After it was said and done I wrote a check for my down payment and ended up having to pay an extra $150.00 extra a month in car payment. That was fine. I go back in yesterday to finalize and finish the paperwork and the nightmare began! I was told that the finance company who "approved" the upgrade price no longer could do it anymore and that I had to go to the New cars to find one that they would finance. After they tried to increase my car payment to over $700 a month and $15,000.00 more than what the total price was for the one I wanted, I walked out and told them "NO!". Went back over to the used area and asked to speak to the manager. To my absolute dismay and heartbreak, they did not want to sell me the one I fell in love with, was financed and had been driving for over a week now. If they weren't going to be able to sell me a higher value car, then they weren't going to sell me anything. I ended up leaving with my previous car and my down payment back. They are the most scamming, lying, deceitful individuals that I have EVER met. Please buy your next vehicle somewhere else. It would be for your own good. I have 2 cars myself, my daughter, son and son in law all have gotten their cars there as well and will strongly recommend that they go somewhere else when they are ready to trade in.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

I was acknowledged when I first through the door and paired with my sales representative. Everyone is super friendly here and strive to make your buying experience a pleasant one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Only place I would purchase a Nissan From.

This is the second Altima I have purchased from Trophy Nissan. I have always had great service and have been taken care of. The buying experience of my new car was made easy by their great staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

People very friendly

Great people the salesman that worked with us did a great job he worked hard to get us our vehicle thanks Andre Gurardado we would recommend this dealership to our family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Above and beyond

Great company. great ppl . Very knowledgeable in their business . Great experience ! I wouldn't take my vehicle anywhere else . Thank you and keep up the awsome work !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service at Trophy Nissan

Trophy Nissan delivers outstanding service and great customer service by there service advisors. The greatest service advisor at Nissan is Pansy Freeman and she makes the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.