Wallace Family Motors Inc

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
116 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 26, 2019

    Donny made me feel like family. Great deal on a great car. He went out of his way for me. I will recommend this dealer to everyone I know

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 17, 2019

    I stopped in to browse their inventory when they were closed. I returned a couple days later, when open, to look at a used Ford F-150. Seth (mechanic)... immediately came out with the keys/ plate, answered questions we had, and told us to take it for a drive. Upon our return, Seth introduced us to Donny and Carey (owners). They both were friendly and answered all remaining questions. They had paperwork ready to go the next day; smooth and efficient; and were impressed that I had already contacted my insurance company about the vehicle. The truck is very clean and well priced. I’ve already had many people compliment the truck and ask where I purchased it. I appreciate and thank them for their kindness, helpfulness, answering all my questions, and smoothness of my purchase; even staying after hours. This was overall my best vehicle purchasing experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • March 4, 2014

    Not only were they personable, but they went out of their way to make sure I was treated right. No pressuring during the sale, allowed me to take my time... inspecting the vehicle for myself, and tried their best to help make the whole process go smoothly. Highly recommended.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    July 10, 2019

    What a bad experience. Stopped for the first time and I’ve lived in the area my whole life. Looked at a used truck. Donny got all jacked off , rude and... acted like a punk kid that didn’t get what he wanted for Christmas when I Questioned him on a terrible in-house bedside repaint. They don’t replace rotted metal when they do body work, they just bondo over and paint. If you don’t know anything about auto paint and bodywork, Take someone with you that is knowledgeable. I will never go back.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    June 12, 2019

    We found Wallace Family Motors when in search of a new SUV and had a wonderful experience. When we called about a car we liked, Donnie was very friendly... and was waiting for us at the door with the keys when we arrived. He answered all of our questions and took his time to make sure we had all of the necessary paperwork for a smooth transaction. Since we lived a little less than an hour away, Donnie stayed 2 hours past closing time to meet us at the dealership and ushered us swiftly through the process. We left our old car at the lot and drove away in our new SUV with a transferred plate and insurance all taken care of. We highly recommend Donnie and Wallace Family Motors, and will be returning to purchase floor mats and accessories for our new Highlander.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2019

    Great family and great cars. Bought a Toyota Tundra and couldn’t be happier! Best car buying experience I probably will ever have and will return and... recommend to friends and family!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2018

    Purchased Honda Pilot vehicle after car fax report reviewed , test drive, and researched reliability online, smooth process, bought 1 year warranty just... in case... and was satisfied with the process that I normally dread.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 25, 2018

    This is a must go to place, if looking for a REALLY GOOD used car. They have clean, well maintained autos...with no hassle buying, and real fair prices.... I looked at several SUVs for several months, including here, and kept coming back... most cars elsewhere were more $ and more miles, or whatever. Buy here...you won't go wrong. I'm very happy with my purchase of a SUV from Wallace Family Motors... it was right options, color, mileage and everything else I wanted. And be sure to ask for Chris...he will have the paperwork done in a jiffy. The guy knows his stuff !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 10, 2018

    We bought a 2006 Chevy Trail Blazer clean car great condition Help with financing was wonderful Avery good experience I would recommend this place to... everyone

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 3, 2018

    Our minivan was totalled while we were on holiday vacation, leaving us stranded two states away from home. Not quite resigned to frittering away money... on a rental, we decided to see what the western PA market had to offer. We found our new-to-us Sienna at Wallace Family Motors following a long day of shopping. We initially had concerns about the van's brake responsiveness, but the folks at Wallace took extra care to address this issue with repairs prior to turning the keys over to us. Wallace was also able to help us with financing even though we were from out of state. The Sienna checked out with our mechanics once we arrived back in Michigan, and she's been a solid drive from day one. Good quality, fair price, outstanding and timely service, honest and friendly sales -- just what we needed to turn a bad situation back into a better holiday memory for our family.

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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