Reviews
Write a reviewAmazing Experience
We found Wallace Family Motors when in search of a new SUV and had a wonderful experience. When we called about a car we liked, Donnie was very friendly and was waiting for us at the door with the keys when we arrived. He answered all of our questions and took his time to make sure we had all of the necessary paperwork for a smooth transaction. Since we lived a little less than an hour away, Donnie stayed 2 hours past closing time to meet us at the dealership and ushered us swiftly through the process. We left our old car at the lot and drove away in our new SUV with a transferred plate and insurance all taken care of. We highly recommend Donnie and Wallace Family Motors, and will be returning to purchase floor mats and accessories for our new Highlander.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Another happy camper
Great family and great cars. Bought a Toyota Tundra and couldn’t be happier! Best car buying experience I probably will ever have and will return and recommend to friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used vehicle purchase
Purchased Honda Pilot vehicle after car fax report reviewed , test drive, and researched reliability online, smooth process, bought 1 year warranty just in case... and was satisfied with the process that I normally dread.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
A Happy Camper !!
This is a must go to place, if looking for a REALLY GOOD used car. They have clean, well maintained autos...with no hassle buying, and real fair prices. I looked at several SUVs for several months, including here, and kept coming back... most cars elsewhere were more $ and more miles, or whatever. Buy here...you won't go wrong. I'm very happy with my purchase of a SUV from Wallace Family Motors... it was right options, color, mileage and everything else I wanted. And be sure to ask for Chris...he will have the paperwork done in a jiffy. The guy knows his stuff !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shopper/Buyer
We bought a 2006 Chevy Trail Blazer clean car great condition Help with financing was wonderful Avery good experience I would recommend this place to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Helped in a Pinch
Our minivan was totalled while we were on holiday vacation, leaving us stranded two states away from home. Not quite resigned to frittering away money on a rental, we decided to see what the western PA market had to offer. We found our new-to-us Sienna at Wallace Family Motors following a long day of shopping. We initially had concerns about the van's brake responsiveness, but the folks at Wallace took extra care to address this issue with repairs prior to turning the keys over to us. Wallace was also able to help us with financing even though we were from out of state. The Sienna checked out with our mechanics once we arrived back in Michigan, and she's been a solid drive from day one. Good quality, fair price, outstanding and timely service, honest and friendly sales -- just what we needed to turn a bad situation back into a better holiday memory for our family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hassle free and friendly staff
Bought our last 5 cars here. Absolutely awesome and hassle free. Won?t go anywhere else. Very friendly and no pressure. Clean cars and priced right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Another great deal!
Had yet another great transaction with this dealership , this time I was selling my truck, as I no longer drove it enough. I've already bought two vehicles here, and was very pleased! This time I was selling, and they made it just as simple, fair , and quick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Experience
Salesman was very nice and low pressure to buy. Very straight to the point with what was wrong with it. It was nothing big but he did release info he had on the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service
Chris was so nice and laid back. He had the car waiting for me when I arrived. It was such a nice easy experience. I drove an hour just to purchase from Wallace Family Motors even though there was a similar vehicle a mile away from my house. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase