Friendly Chevrolet

Quick service this time change of oil was done fast

Awful it should never take 4 1/2 hours for an ok change.

Kassandra took excellent care of me. Will recommend all my friends and family. If you are looking for a pre-owned vehicle, go see her. �� ��������������������

I bought a car here... you probably shouldn’t. I am very disappointed with the leadership at Friendly Chevy. Everything about this transaction was difficult.... I dealt with 2 directors and have no doubt they are influencing the entire staff to do business in the same deceiving manner. Sales Director Mike Castillo low balls on trade in offers and back dates documents. Mark in finance lied to me about the price of the extended warranty and covered it up by changing rates/terms of financing. Finance Director Justin Hamaker wasn’t concerned when I talked to him about how Mark conducts business. There are hidden fees in the “aftermarket” line item that they claim are for a special “Friendly Chevy Only” warranty but refuse to provide any docs. I emailed GM Derek Mills about my experience and he refuses to respond. I saw him across the lobby the other day, asked to speak with him and was told he wasn’t available. I received half truths, deception, outright lies and was almost robbed of $15,000. Stay Away!

This dealership doesn’t honor their advertised price. They intentionally break the Law set by the Federal Trade Commission. Scammers is the word.

A very friendly atmosphere. We were very comfortable with the treatment Gustavo gave us. From the moment we arrived he came out to welcome us and was aware... of us throughout the purchase process.

Went to buy a Chevy Cruze. They flat-out said they would not honor the price they listed on their web site. They would not honor the price listed on cars.com.... Heck, they even had the same discount painted on their front window but they said, no. Shady, shady, shady. They showed me two other cars, but for both, they came in with a price that was literally thousands more than what they were advertising on their web site. Everything you think about when you think slimy car dealership--that was my experience. The salesman was rude, so we up and left. Thirty minutes later, we were at 5 Star Ford in N. Richland Hills and drove away that day with a new car. I've been a GM guy all my life, but honestly, my last two car purchases have been Fords, and the sales process has been so much better.

Awful service. Bent my license plate, gave me the wrong key for my tires, and service helpers were not helpful at all. They were very sarcastic when I... asked for help.

The day after Memorial Day I came this dealer for oil change nd transmission flush. it was my first time to stop and get a service. After they finished... the service they pulled the car in the front of the customer pick up and call me to the pay service fee which was $720.00 I paid and got my keys and get my car to go my next business meeting but I mmediately noticed my AirPods are not in the charger. I alert them that my AirPod is missing. After long talk they told they will check the camera and call me later afternoon but never call me. After 3 days I call them and my service advisor of that day. They refer me Misty Fieldeler and I talked her let her know how is very important my AirPod and need to get because you technician had stolen my AirPod but she did not treat me as customer. I called three day in a row and never turn my call. These people are very horrible and I will never return their service again and be aware every one. They need your money but should never treat as customer.

Salesman was very helpful. But after I bought vehicle about 3 days later noticed that they only replaced rear tires a d not front so now I have two different... brand of tires. If your not going to replace all tire so they are all the same brand then why even bother. Every dealership I have ever done business with have always .ade sure they replaced all tires to have the same brand. So I am extremely disappointed in that! So be aware!